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TALKSHOW

with Xuan Bach


Communication skill

Technical Skill
Workplace culture
Every one must learn, but no one teach
you

Guests:
Ngoc Tu
Khai Duong
Work
Small
culture conversation
(Definition, some thing you about
have to know)
work culture
in Japan and America
What is
Workplace
Culture
behavior

Communicate

Workplace = what makes working at


Workplace Environment
+ culture
your business unique.

Office uniform
Tradition
Why Is Workplace Culture
Important?

It helps you hire and retain top talent


Chart Title

 It drives engagement Factors young people care about in a company

8h/day 6days/week
8%
 It allows for career and personal development 10% Workplace culture

Money

 It increases productivity and financial performance 82%


Other

Unhappy
Employees

Happy
Employees
Survey conducted by SChannel

0 2 4 6 8 10 12
https://www.olympiabenefits.com/blog/what-is-workplace-culture Column1 Column2
Are you
ready?
Round 1 Workplace environment

vs.

UNITED STATES JAPAN


• Dresscode
The United States

• For men: jeans, T-shirt,


trousers, suits
• For women: short skirts,
shirts, blazzers, dresses
• "Casual Friday"
• Dresscode
Japan
For men:
• gray, navy, or black suits

• Neutral shirt

• Tie
For women:
• White button-down shirt with
a navy or black blazer.

• skirt, black kitten heels with


their hair tied back in a ponytail.
2. Workhours
• Monday to Friday
between 9am-5pm
• Take few breaks
• Being on time

Work hours,Punctuality
(Hours
Japan United States
)
2,000
Hours worked in
Japan and the
1,500 United States
(1995 - 2015)
1,000

500

Source: OECD Data,


"Hour worked",
0
1995 2000 2005 2010 2015 https://data.oecd.org/em
(Year) p/hours-worked.htm.
Japan
47.5%
U.S
52.5%

Average annual working hours between Japan and U.S 2016


(percentage)
Data from the Organization for Economic Co-operation and Development
The overtime working hours
The U.S: higher rate
paid than base's salary

Japan: often unpaid


work overtime
Vacation after work
Both countries take less break

• The U.S (2017): > 60% employees still work on vacation

• Japan: >50% employees only take half of vacation days


Round 2 Hierarchical Organization Culture

vs.

UNITED STATES JAPAN


United States:
• hierarchical - a individual in higher or lower
position than another individual
• egalitarian - individuals treats others as an
equal regardless of the rank

Japan:
• places strong importance on the hierarchical
relationship between a senior and a junior.
U.S: focus on the Japan: focus on the
individual group

• drawn towards each employee's needs • value group harmony


• highly competitive workplaces • maintain peaceful cooperation
Verbal and non-verbal
Round 3
communication

vs.

UNITED STATES JAPAN


Non-verbal - body language
United States Japan

• Handshake • Bowing
• Eye-contact • Nod while listening
• Smile and
positive
Verbal communication in USA
• Clear in ask questions, clarify, discuss
• Respectfully disagree with colleagues

• Tolerance and Respect for Employees/Colleagues


• The Importance of Personal Space

Low-context culture - communicate information


in direct, straight forward, simple and clear
Verbal communication in Japan
Round 4 Egalitarian Organizational Culture

vs.

UNITED STATES JAPAN


Egalitarian in workplace - gender equality
Name Name
Point 1 Point 1

Vote

Copy the illustration and drag it under the name of the person you're voting for.
The player with the most votes wins! The game master will declare the winner when voting ends.
Summary

• Workplace culture and its importance


• About Japan and United States workplace:
• Daily working practice
• Hierarchical organization culture
• Communication
• Egalitarian organization culture
References

https://www.businessinsider.com/differences-between-japanese-and-american-work-culture-2018-3#in-both-countries-employees-work-long-hours-and-take-
few-breaks-5
https://www.realestate-tokyo.com/living-in-tokyo/japanese-culture/japanese-verbal-nonverbal-communication/
https://www.marshall.usc.edu/sites/default/files/2020-06/updated_International%20Guide%202020-2021%20-%20SC0513%20-%20YY0515_0.pdf?
fbclid=IwAR00cACxCnUKOLjLkDrY9J1DhEfrskgNmDof3PM1UKSC9BsNKgQA_FFKjqs
https://www.justlanded.com/english/United-States/USA-Guide/Jobs/Work-environment
https://www.path2usa.com/dress-code-in-us#:~:text=A%20light%2Dcolored%20collared%20shirt,dresses%20and%20hosiery%20for%20women.
https://www.immihelp.com/work-culture-and-office-environment-in-the-usa/?
fbclid=IwAR3Tbu5O67nM5PZlcypxtDJlVY0HfWWreWQAF5iHX__rQJ2_TlJ9wMzQOdg
https://builtin.com/company-culture/company-culture-statistics
https://www.path2usa.com/office-environment-work-culture-in-us
https://www.indeed.com/career-advice/career-development/nonverbal-communication-examples#:~:text=Nonverbal%20communication%20sends%20cues
%20to,forms%20of%20communication%20between%20coworkers.
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for joining!
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