Roles and

Responsibilities of a
Manager
• A manager in a workplace is responsible
for a lot of duties most of them
supervisor in nature in a small business
like a carinderia, the manager is often a
jack of all trades.
Staffing
In a small business, this includes writing job
descriptions, putting ads for open Position,
reviewing resumes and interviewing
applications, interviewing prospective
applicants, hiring, and firing
The manager oversees his/her employees.
He/she ensures that they are trained properly,
follow company guidelines and policies,
perform the jobs satisfactorily, and receive
feedback regularly
Staffing
Staffing is the function of employee
recruitment, screening and selection
performed within an organization or
business to fill job openings. Other
areas of employment which may be
handled by a staffing department are
orientation, training, retention and
termination
Communication
 Communication may be one of the most
important responsibilities of a manager to keep
the work place running efficiently. Employees
need to know the mission and goals of the
business and what is expected of them to
achieve those results. In medium sized and large
companies, a manager should understand the
directives coming from upper management and
must be able to translate them to the staff so that
they will be all on the right track.
Communication

A manager should also be able to

resolve conflicts, motivate employees,
interact with the public on behalf of the
company, and preserve customer
ralations.
Training
He/she schedules orientation of new
employees and subsequent training to perform
better in their jobs. He/she must evaluate their
progress on regular basis to determine
whether or not additional training is required.
It is also the responsibilities of a manager to
identify who are candidates for promotions or
advanced position in the company and should
create career goals and plans to attain them.
Administrative Investigation
and Discipline
Itis the job of a manager to investigate any
employees who violates company rules and
discipline them when proven guilty.
Discipline may include termination from
employment. He/she may also terminate an
employee, after due process, who habitually
fails to perform under the known and agreed
standards established by the company.
Employee Relations
The maintenance of good employer – employee
relations is very important duty of a manager.
Poor relations affect morale of the employees,
productivity, efficiency, and triggers hostility
toward management. It is, therefore, bad for the
business. Happy employees are proven to be
motivated and more productive in the workplace.
Business Growth and
Sustainability
To complete the GEMS cycle, it is a manager’s
primary responsibility to ensure the success of
the company. His/her actions should all be
geared towards business growth and
sustainability. Managers are hired to run daily
operations, coach employees, maintain quality
standards and ensure that its products of
service are fulfilling customers’ needs
Business Growth and
Sustainability
Manager must constantly review the
company’s financial, budgetary, and
production goals. If the company falls
short of its goals upon review through
the application of the measurement
yardsticks, the manager has to make
the necessary adjustments to get back
on track.