Lesson 3 Functions, Roles

and Skills of a Manager

JENNILYN C. FORTUNADO
Managerial Levels

Traditional Pyramid Form of Management Level

Top level
Managers

Middle level Managers

Tactical Managers
First-Line Managers or
Frontline Managers
Operational Managers
Functional R&D Marketing Finance Production HR
Areas
Managers
An individual engaged in management
activities such as supervising,
sustaining, upholding, and assuring
responsibilities for the work of others
in his/her work group, team,
department, on the organizational in
general
Managerial Roles
The various roles played by
managers, such as interpersonal,
informational and decision making
roles
Categories of Managerial Roles
Interpersonal • Leader
• Liaison
• Figurehead
Informational • Spokesperson
• Monitor
• Disseminator
Decisional or Decision • Disturbance handler
Making • Resource allocator
• Negotiator
• entrepreneur
Managerial SKills

The various skill that

managers must posses, such
as conceptual human and
technical skills
Managerial SKills

CONCEPTUAL SKILLS
HUMAN SKILLS
TECHNICAL SKILLS
References

Organization and Management

Textbook
By: Helena Ma F. Cabrera PhD, Anthony
DC Altarejos, PhD, Riaz
Benjamin(Authors)
Clarence Darro B. Del Castillo (Editor)