ORGANIZATION

AND MANAGEMENT
TEACHER FAITH
 QUARTER 1 WEEK 2

At the end of our lesson, you are expected to:

• Explain the different management levels.
• Explain the roles and skills of a manager.
VERSE OF THE WEEK

“The reward for humility and fear of the Lord is

riches and honor and life.”
-Proverbs 22:4
REVIEW WEEK 1

• What is Management?
• What are its functions? (PLOCS)
• What are the types of Management?
• History of Management?
THINK ALOUD

What is your idea of a

MANAGER?
MANAGER

• A person who has control or direction of an

institution, business, or of a part, division, or
phase of a group.
MANAGEMENT LEVELS

Top-Level
Managers

Middle-Level
Managers

Frontline
Managers
MANAGEMENT LEVELS

• Are the senior executives responsible

Top-Level
for the overall management and
Managers effectiveness of the organization.

Middle-Level • e.g Chief Executive Officer (CEO)

Managers
and Chief Operating Officer (COO)

Frontline
Managers
MANAGEMENT LEVELS

• Translates the general goals and

Top-Level
plans developed by top-level
Managers managers into more specific
objectives and activities.
Middle-Level
Managers
• e.g. Division Managers, Department
Managers.
Frontline
Managers
MANAGEMENT LEVELS

• Directly supervises the operations

Top-Level • Directly involved with
Managers
nonmanagement employees
Middle-Level • e.g. Supervisors, Branch Managers
Managers

Frontline
Managers
LET’S REVIEW…

Identify the three levels of management

from bottom to top.
MANAGEMENT LEVELS

Top-Level
Managers

Middle-Level
Managers

Frontline
Managers
NOW, MAY I ASK…

What do managers really do?

INTERPERSONAL ROLES

1. LEADER – staffing, training, and motivating people

2. LIAISON – maintaining a network of outside contacts who
provide information and favors
3. FIGUREHEAD – performing symbolic duties
INFORMATIONAL ROLES

1. MONITOR – seeking and receiving information

2. DISSEMINATOR – transmitting information from source to
source
3. SPOKESPERSON – speaking on behalf of the organization
about plans and policies.
DECISIONAL ROLES

1. ENTREPRENEUR – searching for more business opportunities

and initiating new products
2. DISTURBANCE HANDLER – taking corrective action during
crises or other conflicts.
3. RESOURCE ALLOCATOR – providing funding and other
resources to units of people
4. NEGOTIATOR – engaging in negotiations with parties outside
the organization as well as inside
LET’S REVIEW…

What are the three major roles of a manager in an

organization?
Kindly give examples for each managerial role by
completing the table on the next slide.
LET’S COMPLETE THIS TABLE…

INTERPERSONAL ROLES INFORMATIONAL ROLES DECISIONAL ROLES

leader monitor entrepreneur

liaison disseminator Disturbance handler

figurehead spokesperson Resource allocator
Negotiator
BUT THE BIG QUESTION IS…

What does it take to become an ideal manager?

MANAGERIAL SKILLS

1. TECHNICAL SKILLS – ability to perform a

specialized task that involves a certain method or
process
e.g. accounting and finance courses will develop the
technical skills a manager needs in able to understand
and manage financial resources of a company
MANAGERIAL SKILLS

2. CONCEPTUAL AND DECISION SKILLS – ability

to identify and resolve problems e.g. planning and
leading for the resources needed for setting up the office
MANAGERIAL SKILLS

3. INTERPERSONAL and COMMUNICATION

SKILLS – ability to lead, motivate, and communicate
effectively with others
- Also referred to as “people skills” e.g. planning and
deciding for the resources needed for setting up the office
MANAGERIAL SKILLS

4. HUMAN SKILLS – also referred to as “emotional

intelligence” or “EQ”
- Skills of understanding yourself, managing yourself,
and dealing effectively with others
- e.g. listening to the employees’ voice and meeting their
needs
Test your knowledge!
CHOOSE THE BEST ANSWER:

1. Which title is given to an individual who is in charge

of and coordinates the activities of a group of employee.
a. Manager
b. Emloyee
c. Secretary
d. Contractor
CHOOSE THE BEST ANSWER:

2. Which level of management is responsible for developing

broad plans and strategies and directing subordinate managers.
a. Frontline managers
b. Middle managers
c. Top-level managers
d. Department manager
CHOOSE THE BEST ANSWER:

3. Which level of management is responsible for implementing

programs that are intended to carry out the broader objectives of
an organization set by executives?
a. Frontline managers
b. Middle managers
c. Top-level managers
d. Department manager
CHOOSE THE BEST ANSWER:

4. A manager who possesses knowledge of the processes,

equipment, and potential problems of an industry would possess
what type of managerial skills?
a. Technical
b. Conceptual
c. Interpersonal
d. organizational
CHOOSE THE BEST ANSWER:

4. The ability of a manager to interface and work effectively with

individuals and groups is descriptive of what type of managerial
skills?
a. Technical
b. Conceptual
c. Interpersonal
d. organizational