Strategic Business

Analysis
4BSA
2. THE COMPETENCIES OF A
BUSINESS ANALYST
 Introduction
 Behavioural skills and personal qualities
 Business knowledge
 Techniques
 The right competencies for the right situation
 How can I develop my competencies?
 Industry skills frameworks
 Industry qualification
The core competencies of business
analysts.

•Communication Skills 
•Critical Analysis Skills
•Problem Solving Skills
•Management and Leadership Skills
•Technical Awareness of the project
•Tools and Techniques 
Communication Skills: 

The most important is how effective you communicate so

that the right information conveyed properly to all the
participants in the team meetings. Asking the right
questions and focusing on listening as well helps a lot. You
should able to take proper notes from the meetings
whether it is room meeting or conference call meetings. The
same is applicable in email communications as well.
Critical Analysis skills:

 Critical thinking is the one kind of

asset to the business analyst. He
should possess strong domain
knowledge. Until and unless he doesn’t
understand the complexity of the
project he may not be able to think
about all aspects of the project.
Problem Solving Skills: 

After understanding the complexity

of the project, the business analyst,
has to figure out what could be the
problems and produce potential
solutions to that problem.
Management and Leadership Skills:

 Managing the project is not only meant to

manage the functional and nonfunctional
requirements of the project but also to
manage the team with his behavioral skills.
Your leadership skills also polished well so
that you can manage the team efficiently.
Technical Awareness:

 While handling the project, a business analyst

must aware of technical terms, the jargon used
in the industry, and also how the technical
people such as developers and testers working
on various tools and which technology they are
using to develop the application.
Tools And Techniques: 

Apart from the industrial technical knowledge a

business analyst should aware of the tools
which are used to develop the requirement
analysis document,