Professional Documents
Culture Documents
Institutions and
Organizations
Emerging Markets
Fall 2019
Jakob Arnoldi
Question
• Find an actual example where you as customer(s) was (were) not
entirely sure about whether you would get what you thought you had
purchased.
• How and by which means did you try to reduce that problem?
Institutions
Basic idea:
Human interactions - including transactions – are guided and
coordinated by social institutions - rules of the game.
Marriage A school
Formal and informal
Institutions are perfectly analogous to the rules of the game in a competitive sport. That is,
they consist of formal written rules as well as typically unwritten codes of conduct that
underlie and supplement formal rules…the rules and informal codes are sometimes violated
and punishment is enacted. Therefore, an essential part of the functioning of institutions is
the costliness of ascertaining violations and the severity of punishments.
(North, 1990)
Institutions… They do so in different Three main types:
• reduce uncertainty; • ways:
Through rules, constraints or 1. Regulative
• provide a structure to regularities of action – the
everyday life (by breach of which can be
supporting expectations); punished.
• create and enforce • Through legitimacy (in terms 2. Normative
regularity and of trustfulness and fairness)
accountability; and acceptability.
• define and limit the set of • Through taken for granted 3. Socio-cognitive
choices – support “modes of thinking” or
routines; cognitive frames which in turn
• reduce transactions support belief systems.
costs;
• enable cooperation.
Three pillars (Richard Scott, 2008, 51)
Regulative Normative Cultural-Cognitive
Basis of compliance Expedience Social obligation Taken for granted
shared
understanding
Basis of order Regulative rules Binding Constitutive
expectations Schema
Mechanisms Coercive Normative Mimetic
Logic Instrumentality Appropriateness Orthodoxy
Indicators Rules, laws, Certification, Common beliefs,
sanctions accreditation isomorphism
Affect Fear, guilt, Shame, horror Certainty/confusion
innocence
Basis of legitimacy Legally sanctioned Morally governed Comprehensible,
recognizeable,
culturally supported
Cooperation and coordination
• Institutions help cooperation and coordination by Different scenarios:
creating (mutual) expectations. 1. If repeat exercise,
• Example - Prisoners Dilemma: expectations are formed
base on actions in
• If A and B each betray the other, each of them serves 2 years
previous rounds.
in prison
2. If personal trust exists
• If A betrays B but B remains silent, A will be set free and B will between A and B
serve 3 years in prison (and vice versa) premise disappears.
• If A and B both remain silent, both of them will only serve 1
year in prison (on the lesser charge)
I am reluctant to send money to pay for something I only receive upon payment,
the seller is reluctant to send before having received money: Market platforms such
as Ebay helps solve such prisoner’s dilemmas.
What is a market institution?
• Background conditions for economic activities that through regularity
and enforcement create ‘rules of the game’.
• Generally formal institutions in that they are based on codified
information (and provide basis for further codification).
• Basis on which market intermediaries operate – for example financial
services, accounting firms, etc.
Example: used car market
A market with a high degree of
information asymmetry