ENTREPRISES AND

LABOUR MARKET
by BILUNGA Nathan N’lumbu

SX5MWZ
“  Bring you closer to the
essential,  Life is changing with
Orange 
ORANGE
LOCATIONS
• Belgium  Centrafrica
• Luxembourg  Botswana
 Jordan
• France
 Mali
• Spain
 Burkina Faso
• Poland
 Madagascar
• Slovakia
 Morocco
• Romania
 Tunisia
• Senegal  Egypt
• Morocco  DR Congo
• Tunisia
• Cameroun
MORE ABOUT ORANGE
€42.2billion
Revenue

€ 12.29 billion
EBITDal

€ 7.4 billion
CAPEX

147000 Employees

5169 Stores
worldwide

Orange is the 
tenth largest mobile netwo
rk operator in the world
 and the fourth largest in
Europe 
 Part of France Telecom corporation

Creation: 1994
ORANGE
BRIEF
HISTORY Headquarter: 15th arrondissement,
Paris, France

CEO: Stéphane Richard (Chairman

 and CEO since 2011)
 ORANGE SERVICES

Network

Mobil financial Internet of things

services Manufacturing

Business
Energy
Services

AI
Health Cybersecurit
y
 Customer focus

Leadership
ORANGE
QUALITY Engagement of people
MANAGEMENT
STRATEGIES Process approach

Improvement

Evidence-based decision Making

 THE 7 Principles of ORANGE QUALITY MANAGENT
POLICY
“The primary focus of quality management is to meet customer requirements and to strive to exceed
customer expectations”
“ Leaders at all levels establish unity of purpose and direction and create conditions in which people are
engaged in achieving the organization’s quality objectives.”
“ Competent, empowered and engaged people at all levels throughout the organization are essential to
enhance its capability to create and deliver value”
“Consistent and predictable results are achieved more effectively and efficiently when activities are
understood and managed as interrelated processes that function as a coherent system.”

“Successful organizations have an ongoing focus on improvement”

“ Successful organizations have an ongoing focus on improvement.

“For sustained success, an organization manages its relationships with interested parties, such as suppliers.”
HUMAN RESSOURCEMENT POLICIES

1.Expanded customer base

2.Link the organization’s objectives to customer needs and expectations.

3. Better coordination of the organization’s processes

4. Increased effectiveness and efficiency in meeting the organization’s quality objectives

5. Provide people with the required resources, training and authority to act with
accountability

6. Manage processes and their interrelations as a system to achieve the organization’s

quality objectives effectively and efficiently.

7. Enhanced ability to anticipate and react to internal and external risks and opportunities
MARKETING STRATEGY

  business's overall game plan for reaching

prospective consumers

Social Networks Paid Media Adv Internet Marketi Email Marketing

and Viral Marke ertising ng
ting

Direct Selling Point-of-Purchas Co-Branding, Af Conversational

e (POP) Marketi finity, and Cause Marketing
ng Marketing

Earned Media/P Storytelling

R
•FINANCIAL ACTIVITIES
INNOVATIONS
•Sustainable innovation
•The Group’s Engage 2025 strategic plan aims to
achieve net carbon zero

5G development and
Expansion
 THE METAVERSE: THE FUTURE OF THE
INTERNET AND DIGITAL PRACTICES

•The word metaverse is the new buzzword in the tech world. It embodies the Internet of the
future based on various booming technologies: 3D, AR/VR, Blockchain, connectivity
REFERENCES

https://www.orange.com/en

https://en.wikipedia.org/wiki/Orange_S.A

https://www.iso.org/files/live/sites/isoorg/files/store/en/PUB100080.pdf.
Thank you for your
attention