Foundations of Client Education Differentiated View of Ethics, Morality and Law
1. Natural law (basis)
2. Deontological (Golden Rule) 3. Teleological (greatest good for the greatest number) Evolution of Ethical/Legal Principles in Health Care • Charitable Immunity • Cardozo Decision of 1914 A. Informed consent B. Right to self-determination Cardozo Decision
A. Informed Consent: the right to full disclosure; the right to make
one’s own decisions B. Right to self-determination: the right to protect one’s own body and to determine how it shall be treated Application of Ethical and Legal Principles to Patient Education 1. Autonomy 2. Veracity 3.Confidentiality 4. Nonmalfeasance • Negligence • Malpractice • Duty 5. Beneficence 6. Justice 1. Autonomy: the right of a client to self-determination
• Although health education per se is not an interpretive part of the
principle of autonomy, it certainly lends credence to the ethical notion of assisting the public to attain greater autonomy when it comes to matters of health promotion and high-level wellness.
• The use of patient decision aids such as printed materials, videos,
and interactive web-based tutorials are designed to assist patients in making informed treatment choices. 2. Veracity: truth telling; the honesty by a professional in providing full disclosure to a client of the risks and benefits of any invasive medical procedure. • Professional radiologic technologists who are recognized for their skill or expertise in a specific area may be called on to testify in court on behalf of either the plaintiff or the defendant. Regardless of the situation, the RT must always tell the truth and the patient is always entitled to the truth. 3. Confidentiality: a binding social contract or covenant to protect another’s privacy; a professional obligation to respect privileged information between health professional and client.
• Only under special circumstances may secrecy be ethically broken
such as when a patient has been a victim or subject of a crime to which the health care provider is a witness.
• Other exceptions to confidentiality occur when health care
providers suspect or are aware of child or elder abuse, narcotic use, legally reportable communicable diseases, gunshot or knife wounds, or the threat of violence toward someone. 4. Nonmalfeasance: the principle of doing no harm
A. Negligence: the doing or non-doing of an act, pursuant to a duty, that
a reasonable person in the same circumstances would or would not do, with these actions or nonactions leading to injury of another person or his/her property.
B. Malpractice: refers to a limited class of negligent activities that fall
within the scope of performance by those pursuing a particular profession involving highly skilled and technical services. Common causes for malpractice claims: 1.Failure to follow standards of care 2.Failure to use equipment in a responsible manner 3.Failure to communicate 4.Failure to document 5.Failure to assess and monitor 6.Failure to act as patient advocate 7.Failure to advocate tasks properly
C. Duty: a standard of behavior; a behavioral expectation
relevant to one’s personal or professional status in life. Definition of Ethical Principles (cont’d) 5. Beneficence: The principle of doing good; acting in the best interest of a client through adherence to professional performance standards and procedural protocols. • Adherence to these various professional performance criteria and principles, including adequate and current patient education, speaks to the RT’s commitment to act in the best interest of the patient.
6. Justice: Equal distribution of goods, services, benefits, and burdens
regardless of client diagnosis, culture, national origin, religious orientation, sexual preference and the like. • The patient regardless of age, gender, physical disability, sexual orientation, or race has a right to proper instruction regarding self- care activities. The Ethics of Education in Classroom and Practice Settings
• The potential blurring of professional-personal boundaries is of
ethical import inherent in student-teacher relationships.
• These criteria can be used to distinguish between interactions that
are appropriate in the context of educational process and those that less appropriate or even frankly inappropriate: 1. Risk of harm to the student or to the student-teacher relationship 2. Presence of coercion or exploitation 3. Potential benefit to the student or to the student-teacher relationship 4. Balance of student’s interests and teacher’s interests 5. Presence of professional ideals. Legality of Patient Education and Information 1. Patients’ Bill of Rights spells out the patient’s right to adequate information
2. The Joint Commission puts as accreditation standards the patient’s rights
to education and information.
3. National Regulations and professional practice laws for nursing, medicine,
and other health professions Documentation of Patient Education... “…probably the most undocumented skilled service….” (Casey, 1995) Documentation is required by: • The Joint Commission • Third-Party Reimbursement: insurance companies, Medicare and Medicaid programs, or “private pay” • Respondeat Superior: The employer may be held liable for the negligence or other unlawful acts of the employee during the performance of his or her job- related responsibilities. Economic Factors of Patient Education: Justice and Duty Revisited Challenge for health care providers: • efficient & cost-effective patient education • legal responsibility of all health professionals • little preparation on pre-licensure level
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