D-M-

D-
M -A -D-V STORY REVIEW FORM
Team Name: Presentation Date:
Design Area:
Story Step Tools/Techniques
# Objective and Checkpoints  Comments
Name (* =applies only to redesign)
To plan and implement the process design/redesign
TEAM 1. The Back Belt and members were trained in the process.
EFFORT 2. Team scheduled and held frequent meetings.
3. The team members regularly attended all meetings.
To identify business objectives, project scope, product/service concept
and develop project plan

1 DEFINE Project Planning Sheet 1. Link established to related TLIs and core process outcome indicators (Ys)
Linkage 2. Outcome indicator(s) reflecting preliminary opportunity/gap
Customer Surveys 3. Scope of project determined (i.e. process boundaries)
*Process Flowchart 4. Product/service objective and target customers determined

Other
5. Preliminary opportunity/gap statement developed and reviewed with
sponsor
6. Project plan completed
To identify customer needs, specify CTQs, product/service requirements
Competitive Analysis 7. Customer needs defined & prioritized (CTQs)
2 MEASURE Customer/Market Research 8. Associated process outcome indicators (Ys) to measure CTQs
Kano Analysis 9. Customer specifications forCTQs identified
CTQ Matrix 10. *0utcome indicator for current process measured againstCTQs
Brainstorming 11. Overall product/service requirements determined and prioritized
Risk Assessment 12. Design methodology selected
Other 13. Development risks assessed and exit strategies developed
Benchmarking Interview Guide To convert customer product/service requirements into process design
Primary/Secondary/Research
Primary/Secondary/Research requirements and establish a high-level design
3 ANALYZE
Matrices Flowcharts 14. Selected design track consistently followed to produce high-level design
FMEA Error-Proof 15. High-level process design alternatives developed and evaluated
QFD Structure Trees 16. High-level design demonstrates capability to meet customer CTQs
Design Review 17.
17. Potential
Potentialpitfalls
pitfallsininthe
thedesign
designevaluated
evaluatedand
andeliminated
eliminatedor
ormin
minimized
Other
Other 18.
18. High-level
High- leveldesign
designreview
reviewconducted
conductedand
andmodifications
modificationsmade
made
To develop, evaluate and select a detailed process/product design
44 DESIGN
DESIGN Flowcharts
Flowcharts Simulation
Simulation 19.
19. Alterative
Alterativedetail
detaildesigns
designsdeveloped
developedand
andevaluated
evaluated
Productivity/Analysis
Productivity/Analysis 20.
20.Process
Process indicators (Xs) identified and linked to outcome indicat ors (Ys)
FMEA
FMEA Errorproofing 21.
21. Detail
Detaildesign
designevaluated
evaluatedfor
forvalue,
value,productivity,
productivity,capability
capabilityand
andcost/benefits
cost/benefits
MGP
MGP Value
ValueAnalysis
Analysis 22.
22. Enabling
Enablingdesign
designelements
elementsidentified
identifiedand
anddeveloped
developed
PMCS
PMCS Design
DesignReview
Review 23.
23. Detail
Detaildesign
designreview
reviewconducted
conductedand
andmodifications
modificationsmade
made
Cost/Benefit/Analysis
Cost/Benefit/Analysis 24.
24.Multi-generational
Multi- generationaldesign
designplan
plandeveloped
developed
Other
Other 25.
25. Pilot/verification
Pilot/verificationtest
testplan
plandeveloped
developed
To assure new design meets customer requirements, institutionalize it,
Graphs
Graphs and implement on-going monitoring
55 VALIDATE
VALIDATE
FMEA
FMEA Errorproofing
26.
26.Pilot
Pilot run results evaluated (including cost/benefit), X & Y indicators
indi
validated
validated
Detailed
Detailedimplementation
implementationplan
plan 27.
27. Final
Finaldetailed
detaileddesign
designcompleted
completedand
andPMCS
PMCSdeveloped
developed
Action
Actionplan
plan PMCS
PMCS 28.
28.Full-scale
Full-scale start-up
start- upplan
planand
andtraining
trainingcompleted
completed
Run
Runcharts
charts Control
Controlcharts
charts 29.
29.Process
Process satisfies performance requirements for initial Y indicator(s)
indicat

Capability
CapabilityAnalysis
Analysis
30.
30.Process
ProcessManagement
ManagementControl
ControlSystem
Systemfunctioning
functioning(with
(withstable
stableXX&&YY
indicators)
indicators)
Other
Other 31.
31. Process
Processowner
ownerassigned
assignedon-going
on-goingPMCS
PMCSaccountability
accountability