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Godha Enginering
Godha Enginering
ENGINEERING
SUMMARY OF THE CASE STUDY
Godha Engineering specializes in the installation of heating and air
conditioning equipment in a metropolitan area. The company is
established 40 years ago and as a result, it has earned a reputation for
quality work. Prabhu Lal has been with the company as sales
representative for two years. During this period, he believes that the
company has missed a number of opportunities to obtain lucrative
contracts. Prabhu Lal cant do anything about it because he doesn’t have
an authority to make decision for the company and as a result, their
company is left behind by other company.
QUESTIONS
1. In what respects do you think Prablu Lal is
justified or not justified in his complaint?