Departemen Kebijakan dan Manajemen Kesehatan FK-KMK UGM;

Editor the Journal of Hospital Accreditation; Inisiator Divisi Mutu

PKMK-FKKMK UGM; Pendiri Badan Mutu Pelayanan Kesehatan
Yogyakarta.
Hobi: Piano, Tenis Meja, Sepeda. Email: adiutarini@ugm.ac.id;
Website: www.adiutarini.id; Instagram: @adiutarinimusik

3/14/2022
 physician’s
“I followed the for
“You went
a holiday
advice, and I
tried to give and had
my family the some
best surgery
affordable along the
(Personal al. 2015)
treatment”
experience, way” (Adams et
2014)

(Adams et al., 2015Tourism discourse and medical tourist’s motivations to travel.)

MANFAAT RISIKO
• Cost: Cheaper? Infectious Disease
• Culture: Share culture and language Antibiotic resistance
• Unavailable procedure Quality of Care
• Information and education Unplanned illness
• Luxury and Privacy Communication challenges
• High Quality of Care; Talented Environmental challenges
surgeons Air Travel & Returning
• Bypassing rules and regulations home
• Vacation (self and family care givers) Risk for the “family care
givers”
Physical Environment are enablers of both Empowerment &
Dignity and Patient-physician relationship in order to achieve
Experiential Satisfaction (Bellio & Buccoliero, 2021)

Bellio & Buccoliero, 2021. Main factors affecting perceived quality in healthcare: patient’s perspectives
 Domestic

Tourist
Patient Medical in- s
shoppers
Expatriate
International 60%
s
Home country
100% Medical out- based
shoppers Third country
40% based
Veerasoontorn & Beise-Zee, 2010. International hospital outshopping
Veerasoontorn & Beise-Zee, 2010. International hospital outshopping
 Safety in Complex Care Surgery in the US Patient outcomes and accreditation in US hospitals

Hoag et al., 2019. Differential safety .... Lam et al., 2018. Association between patient outcomes and
accreditation in US hospitals: observational study
Penutup