Cruise with Ease

More with Less

 Major Pain Points

2000 >25% 10%

Crews people on board Floor Space

Value proposition
“Cruise with Ease” helps cruise companies free up space & enhance experience for
passengers by deploying robots with optimized routes.
 Majority Crew Member
Luggage Catering Housekeeping
 Discounts in App used to disperse crowded areas

● Mock-ups by “Cruising with Ease” show how people flow can be steered with incentives
● Discounts are issued automatically to disperse crowded areas
● Heat maps provided, Activities to select with Auto-Navigation
Value proposition
Identify highest Savings and Benefits in the Idea Chart

● Ideas generated by “Cruise with Ease” are

categorized by their Area of Application and
charted based on possible value

● Main focus laid on combinations of ideas

● “Control passenger flow with Discounts in the

User Interface to disperse crowded areas”

● “Deploy pulling robots to simplify or automate

multiple tasks like

● Ideas are explained in the following slides and

provided with a estimation of the savings
Luggage
transport

Luggage transport
Description:
Using robots to pull a cart with luggage and leave suitcases behind doors. The passengers will know the estimated
delivery time via our application.

Created savings:
No staff needed for transporting luggage.

Enhanced customer experience:

Less worry about the timing of luggage delivery, easier to make plans
for the evening.
Circular
elevator

Circular elevator
Description:
Elevator shafts can be replaced with a circular elevator system. A newer technology that improves the old
Paternoster lift system with allowing stopping and elevators moving independently.

Created savings:
Saves a lot of space while also increasing the flow through elevators.

Enhanced customer experience:

Shorter waiting times.
Bar robot

Bar robot
Description:
Bars can use automated robots for preparing simpler drinks and in case of more advanced robots serving them to a
client waiting next to the bar.

Created savings:
Even a very simple version of this means there is less staff needed - in addition to reducing work needed to be done
by humans, it doesn’t need time off and can complete tasks more efficiently than a tired human bartender.

Enhanced customer experience.

Reduced waiting time and consequently faster people flow.

An example of a fully automated bartender: https://yanu.ai/

 Small
buffet
elevators

Small buffet elevators

Description:
A smaller elevator for transporting produce between the buffet and the storage room. The staff can order the
necessary things through a simple interface, the goods will be loaded into the elevator and sent up. If needed, the
empty boxes / containers can be sent back down as well.

Created savings:
Less time wasted by the staff on moving around. Room and time saved on the bigger staff elevators.

Enhanced customer experience:

Reduced waiting time and consequently faster people flow.
Surveillance
done on
mainland

Surveillance done on mainland

Description:
Surveillance staff and customer support working remotely from mainland. Monitoring security feed and answering
calls can be done at a different location.

Created savings:
Finding employees to work in offices is easier and cheaper than hiring live-in staff who would need extra pay to
compensate for time away from home as well as room and other resources for their stay.
Reacting to robot distress signals remotely ??
Description:
If there is a problem with a robot, it sends a distress signal to the surveillance staff working on mainland (mentioned
on previous slide), they review it, check the situation from the cameras and reallocate needed support staff or extra
robots to the location.

Created savings:
Less room and other resources spent on signal-reviewing staff onboard and no need for a person to check out the
problem live at the location, again saving time for the crew.

Enhanced customer experience:

Problems with robots resolved efficiently means faster service and more accurate delivery time predictions.
KONE Destination + Route Optimization
Robot Route Optimization - Video
Service Path Description
Laundry
Identify highest Savings and Benefits in the Idea Chart

● Ideas generated by “Cruise with Ease” are

categorized by their Area of Application and
charted based on possible value

● Main focus laid on combinations of ideas

● “Control passenger flow with Discounts in the

User Interface to disperse crowded areas”

● “Deploy pulling robots to simplify or automate

multiple tasks like

● All Ideas are explained in the following slides and

provided with a estimation of the savings