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Comsumer Behaviour
Comsumer Behaviour
Made by: Jalpa Chauhan (1204) Gautam Donga (1208) Rohan Mistry (1234) Vaishali (1251)
VALUE
A belief about some desirable end-state that transcends specific situations and guides selection of behaviour. Values plays a very important role in consumption activities. They are also the most long-termorientated construct, i.e. they change relatively little over a certain period of time. Many products and services are purchased because (it is believed) they will help us to attain a value-related goal.
Two people can believe in the same behaviours (for example, vegetarianism) but their underlying belief systems may be quite different (animal activism vs. health concerns). The specific values that motivate people vary across cultures, yet within each culture there is usually a set of underlying goals that most members of that culture agree are important.
Values can be defined as desirable, transsituational goals, varying in importance, which serve as guiding principles in peoples lives As they represent peoples aims in life, values are highly relevant and help to predict peoples behavior, including their brand preferences.
CORE VALUES
Every culture has a set of core values that it imparts to its members. For example, people in one culture might feel that being a unique individual is preferable to subordinating ones identity to the group, while another group may emphasize the virtues of group membership.
VALUES CHANGE
Values do change over time. In Japan young people are working hard to adopt Western values and behaviours which explains why the current fashion for young people is bleached, blond hair, chalky make-up and a deep tan.
VALUE SYSTEM
One perspective on the study of values stresses that what sets cultures apart is the relative importance, or ranking, of these universal values. This set of rankings constitutes a cultures value system.
Universalism Benevolence Conformity Tradition Security Power Achievement Hedonism Stimulation Self-Direction
Benevolence
Preserving and enhancing the welfare of those with whom one is in frequent personal contact (the in-group) .
Video3- Belmonte Suitings - Advertisement
Conformity
Restraint of actions, inclinations, and impulses likely to upset or harm others and violate social expectations or norms.
Video4- Killer Jeans India TVC
Tradition
Respect, commitment, and acceptance of the customs and ideas that traditional culture or religion provide the self.
Video 5 - Siyarams
Power
Social status and prestige, control or dominance over people and resources.
Video 6- Dolce&Gabbana the one gentleman
Achievement
Hedonism
Stimulation
Self-Direction
Many advertisements appeal to people s values to persuade them to change or modify their behaviours. This ad, sponsored by the city of Paris, says to dog owners: you are quite right not to clean up after your dog. After all, he ll take care of that for you .
to all products aimed at providing various kinds of convenience for the consumer.
Excellence addressing situations where the experience of quality is the prime motivation. Status when the consumer pursues success and engages in impression management and conspicuous consumption. (Self-)Esteem situations where the satisfaction of possessing is in focus, as is the case with materialism.
Play the value of having fun in consuming. Aesthetics searching for beauty in ones consumption of, e.g., designer products, fashion or art. Ethics referring to motivations behind, e.g., morally or politically correct consumption choices. Spirituality experiencing magical transformations or sacredness in the consumption, as known from devoted collectors
MECCA
The notion that products are consumed because they are instrumental in attaining more abstract values is central to one application of this technique, called the MeansEnd Conceptualization of the Components of Advertising Strategy (MECCAs)
Message elements: the specific attributes or product features to be depicted. Consumer benefit: the positive consequences of using the product or service. Executional framework: the overall style and tone of the advertisement. Leverage point: the way the message will activate the terminal value by linking it with specific product features. Driving force: the end value on which the advertising will focus.