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INTRO TO PROJECT MANAGEMENT 1

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
TEXT / REFERENCE BOOKS PM

• A guide to the Project Management Body of Knowledge (PMBOK), 6th Edition

• PMP Exam Preparation,8th Edition by Rita Mulcahy et al

CBD

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
MAKING A HOUSE

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
MAKING A HOUSE

Land
Money
Design
Architect
People Bills Compromises
Labor
Effort Overtimes Visits
Material
Risks Wastages Skirmishes
Meetings
Phone calls
Authority offices
Timeline
Transportation
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
TWO QUESTIONS??

What is Project Management Why Project Management


(PM) ? for me ?
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
LETS ANSWER
FIRST
QUESTION….

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PROJECTS ARE

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
AND PROJECTS HAVE
BEEN SINCE LONG…
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PROJS
ARE
Multi Storey Flyover System in Singapur
GOING
12 Km Long Bridge in Sea in China
ON

Muraca (Conrad Maldives Rangali) NIYAMA Private Islands, Maldives Under


Muraca (Conrad Maldives Rangali) Under Water Hotel
Under Water Hotel Water Hotel 1 11
Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
REASONS TO INITIATE A PROJECT

• A market demand (e.g., a car company authorizing a project to build more fuel-efficient
cars in response to gasoline shortages)
• A business need (e.g., a training company authorizing a project to create a new course to
increase its revenues)
• A customer request (e.g., an electric utility authorizing a project to build a new
substation to serve a new industrial park)
• A technological advancement (e.g., an electronics firm authorizing a new project to
develop a faster, cheaper, and smaller laptop after advances in computer memory and
electronics technology)
• A legal requirement (e.g., a paint manufacturer authorizing a project to establish
guidelines for handling toxic materials)
• A social need (e.g., a nongovernmental organization in a developing country authorizing a
project to provide potable water systems, latrines, and sanitation education to
communities suffering from high rates of cholera).
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PROJECT INITIATION CONTEXT

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
WHAT IS A PROJECT?

A planned piece of work


that is designed to find
information about
something, to produce
something new, or to
improve something

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
IN A NUTSHELL PROJECT HAS….

Start End

Group of
activities
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
FOR SUCCESS OF
PROJECTS
WE NEED TO HAVE SPECIAL TRAINING
OF

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
Trying to manage a project without
project management is like trying to play
a football game without a game plan.
K. Tate (Past Board Member, PMI)

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
SO MANAGING PROJECT BECOMES A

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
I WILL COME BACK TO THE DYNAMICS OF PROJECT
MANAGEMENT
BUT

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
LET'S ANSWER
SECOND
QUESTION….

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
WHY PM FOR ME?

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PROJECTS ARE
Leader

Professional YOU Facilitator

You may need to


initiate a project
Manager on any reason
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
WHY WE
NEED
PM???

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
WHAT ABOUT?

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
Project Manager needs not to be an aviation expert
to accomplish project

rt s
e
p li t i e
E x i
c t a b
j e ed
r o
Project Manager needs not to be aPbuilding op
e e l expert
to accomplish project b e v
t o d
ds ely
e e q u
n n i
e
H th u
w i
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
The Importance of Project Management
• Project management is the Efective project management helps individuals,
application of knowledge, skills, groups, and public and private organizations to:
tools, and techniques to project • Meet business objectives

activities to meet the project • Satisfy stakeholder expectations


requirements • Be more predictable; uu Increase chances of success
• Project management is • Deliver the right products at the right time
accomplished through the • Resolve problems and issues
appropriate application and • Respond to risks in a timely manner
integration of the project • Optimize the use of organizational resources
management processes • Identify, recover, or terminate failing projects
identified for the project • Manage constraints (e.g., scope, quality, schedule, costs,
resources)
• Project management enables
• Balance the influence of constraints on the project (e.g.,
organizations to execute increased scope may increase cost or schedule)
projects effectively and • Manage change in a better manner
efficiently.
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
After utilizing PM tools in large
projects, experts started
applying them in small projects as well
And
It produced
results…
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
MAKING A HOUSE

Land
People
Money
Effort
Design
Risks
Architect
Labor Bills
Material Overtimes
Meetings Wastages
Phone calls Compromises
Authority offices
Visits
Timeline
Skirmishes
Transportation
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
LITTLE FORMAL

A project is a sequence of unique, complex


& connected activities having one goal or
purpose & that must be completed by a
specific time, within budget, & according
to specifications.

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PROJECT CHARACTERISTICS

Unique Activities
• The project has never happened before & will never happen
again under the same conditions. (Uncertainty & Risk)

Complex Activities
• Not simple, repetitive acts, such as mowing the lawn, running
the weekly payroll, washing the car, or loading the delivery
truck. (Expertise Required)

Connected Activities
• There is some order to the sequence in which the activities
that make up the project must be completed. Connectedness
follows from the fact that the output from one activity is
input to another. (Interdependencies)
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PROJECT CHARACTERISTICS

One Goal
• Projects must have a single goal as compared to a
program

Specified Time
• Projects have a specified completion date

Within Budget
• Projects also have resource limits (people, money,
machines)
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PROJECT CHARACTERISTICS

According to Specification
• Certain level of functionality & quality
expected. may be self-imposed or customer-
specified, & are fixed for a given time

Require Efforts of people


• Human Resource Management

Measures of Quality will apply


• Quality Management
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PROJECT MANAGEMENT (PM)

Why?
 Doing more with less
 Maximum amount of change using minimum amount of resources

Def
Application of knowledge, skills, tools and techniques to project activities to meet
the project requirements.

Def
PM is the art and science of planning, organizing, integrating, directing, and
controlling all committed resources – throughout the life of a project – to achieve the
predetermined objectives of scope, quality, time, cost, and customer satisfaction.
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
TRADITIONAL AND MODERN PM

Traditional PM focus on Modern PM has a much


three main areas: broader range of focus;
dealing with issues of
• Cost quality, risk management,
human resource
• Schedule
management, leadership,
• Achieving organizational structure and
specifications information system
(to name only a few)

Traditional PM Modern PM

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PORTFOLIO, PROGRAM AND PROJECT MANAGEMENT

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
Organizational Project Management

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
ORGANIZATIONAL PROJECT MANAGEMENT

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
Project Manager
The person appointed to coordinate and
manage the project to a set plan.

THREE WAY STRETCH


PROJECT CLIENT

PROJECT
MANAGER

PROJECT TEAM
The project manager has to balance the needs
of the project, client and project team.
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
FOUR WAY STRETCH

SENIOR MANAGEMENT

PROJECT
PROJECT CLIENT
MANAGER

PROJECT TEAM

The project manager has to balance the needs of the


Project, client, project team and senior management.

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
• Generally pronounced
as “PMBOK”
• Considered as the “de
facto global standard”
for project
management
profession
Reference • Updated every 4 years
• Certification exam
are largely based on
PMBOK contents
• Latest is the 4th
edition published
6th in
2008
2017
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
9

5 Process Groups
10 Knowledge Areas 5 2

49 Processes
2 1 10
1 12

1
7 6 6 7 3 49

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PROCESS GROUPS IN PM

1. Initiating

2. Planning

3. Executing

4. Monitoring and Controlling

5. Closing
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PM PROCESS GROUPS

4
2
1 5
3

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
• Appoint Proj • Building Plan • Construction • Monitoring progress • Completion
Mngr • Estimation • Sub-contract Mgmt • Evaluating progress Certificate
• Feasibility • Funding • Commissioning • Controlling • Contract closure
• Appoint • Govt Approval • Managing resources resources •Administrative closure
Architect • Managing changes • Controlling changes •Hand over
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
R: Responsible
A: Accountable
C: Consulted
Project
I: Informed
Management
Process Groups
and Knowledge
Area Mapping

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
The Pain Curve

The pain curve shows that


proper planning is painful but
pays off in less pain later in
the project.

Poor planning expose to


significant pain as the project
commences. In fact that pain
usually continues to increase.

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PROJECT MANAGER

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PROJECT MANAGER

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PROJECT MANAGEMENT CONSISTS OF…
Work Products
Roles
Guiding
Who is responsible? Principles
What to deliver?

Processes
Hints & Tips 1

2
Techniques
3

How to produce? How to produce?

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PROJECT
MANAGER
SPHERE OF
INFLUENCE

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
Project Manager Competencies / Skills

• Interpersonal Skills
Leadership
Team building
• Competencies Motivation
Knowledge Communication
Performance Influencing
Decision making
Personal behaviour and
Political and cultural
effectiveness awareness
Negotiation
Trust building
Conflict Management
Coaching

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
7 BEST HABITS OF PROJECT MANAGER

Project management is a tough role. You often find yourself being


pulled between keeping users, subordinates, team members and
senior people happy. Given these demands, what do the best project
managers do that makes them stand out from the crowd?

Problem solving and breaking through constraints is an essential part


of managing projects. Those that excel as project managers have a
mindset where they focus on finding solutions to problems. They keep
asking themselves how they can overcome whatever barriers arise.

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
7 BEST HABITS OF PROJECT MANAGER

1. Focus on Solutions
Problem solving and breaking through constraints is an essential part
of managing projects. Those that excel as project managers have a
mindset where they focus on finding solutions to problems. They keep
asking themselves how they can overcome whatever barriers arise.

2. Participative and Decisive


All the best project managers understand the need to communicate
and consult. They also know that lots of talking and procrastination
achieves nothing. Finding the right balance between consulting,
deciding and acting is what separates the best from the rest.
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
7 BEST HABITS OF PROJECT MANAGER

3. Focus on Customers
In every project there are customers. They might be internal or
external or a combination of both. The best project managers keep
customers at the forefront of their mind. They listen effectively, take
on board the feedback they are getting and look for ways of
incorporating it whenever they can.

4. Focus on Win-win Outcomes


In any project there will be many stakeholders, all of whom will see
their issues as being the most important. The challenge that the best
project managers respond to is finding solutions that address the issues
without compromising the overall project structure.
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
7 BEST HABITS OF PROJECT MANAGER

5. Lead from the Front


Project managers need to lead by example. The example they set determines
how the rest of the team behave and respond to the challenges that arise. Those
project managers who want to encourage openness and honesty are open and
honest themselves. Those that take risks and learn from their mistakes empower
others to do the same.

6. Adapt to What Arises


You can set out the best plans in the world, think about the risks, put great
tracking in place and even then the unexpected will show up from time to time.
Adaptability is a key characteristic of the best project managers. View
adaptability in projects a bit like the flight path of an aircraft. It can be off
course along the way but it needs to be right on target when it comes to landing.
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
7 BEST HABITS OF PROJECT MANAGER

7. Get the Best out of Everyone


Those that excel as project managers realise they cannot do it all on
their own. They recognise the importance of the collective team
effort in getting results. They find and utilise the strengths in
everyone and try to ensure that they allocate roles to those best
placed to deliver. They learn to keep everyone motivated and
pushing the boundaries to get results.

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
CRITERIA FOR PROJECT SUCCESS AND FAILURE

Criteria for Success

 To specification
Criteria for failure
 On time
 Within budget A failure to meet just one
 Good quality of the success criteria
 Meets market demand
 Political / social / religious
acceptance
 Safe in service
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
CAUSES OF PROJECT FAILURE

o Specification is ill-defined

o Project no longer has a high priority

o No one person appears to be in command

o Schedule is too optimistic

o Project plan is not used to manage the project

o Insufficient resources deployed

o No formal communication process in place

o No risk management process etc


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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
• Founded in 1969
• Non-for-profit association
• Member based organization – more
than half a million members
• Active in 185 countries
• Website : www.pmi.org
• The logo

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
COMPARISON OF MANAGEMENT & LEADERSHIP

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PRODUCT VS. PROJECT MANAGEMENT

Project Manager focuses on Project Constraints


Product Manager not willing to admit - Production
line will ever end.
Product Manager wants product to be long-lived &
profitable .
Even with less demand for product - Product
Manager looks to keep Product alive.
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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
PROJECT STAKEHOLDERS

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
9

5 Process Groups
10 Knowledge Areas 5 2

49 Processes
2 1 10
1 12

1
7 6 6 7 3 49

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
NEED KNOWLEDGE AREAS
VISION PROJ MNGR
PROCESSES SUCCESSFUL PROJ

PM

A SUCCESSFUL PROJECT

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Project Perceptions

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST
Questions

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Dr. Faheem Qaisar Jamal, School of Industrial Engineering (SIE), CAE, NUST

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