Professional Documents
Culture Documents
Decisions
Lecturer: Arsalan Siddiqui
9-1
CONTROLLING
• Purchasing and supply
ORGANIZING
• Transport decisions
scheduling decisions Customer
PLANNING
• Storage fundamentals service goals
• Storage decisions • The product
• Logistics service
• Ord. proc. & info. sys.
Location Strategy
• Location decisions
• The network planning process
9-2
Demand
forecast
Warehouse #1
Q1
A1
A2 Q2 Demand
Plant forecast
Warehouse #2
A3
Q3
•Procurement costs
-Cost of preparing the order
-Cost of order transmission
-Cost of production setup if appropriate
-Cost of materials handling or processing at the
receiving dock
-Price of the goods
9-8
•Out-of-stock costs
-Lost sales cost
›Profit immediately foregone
›Future profits foregone through loss of goodwill
-Backorder cost
›Costs of extra order handling
›Additional transportation and handling costs
›Possibly additional setup costs 9-9
•Service objectives
-Setting stocking levels so that there is only a
specified probability of running out of stock
•Cost objectives
-Balancing conflicting costs to find the most 9-10
economical replenishment quantities and
timing
CR (2004) Prentice Hall, Inc.
Inventory’s Conflicting Cost Patterns
a r r
C
Procurement cost
Stockout cost
Procurement or purchasing
Inward transport
Receiving
Material Handling
Warehousing
Inventory control
9-12
FUNCTIONS OF LOGISTICS (CONT)
Order picking
Outward transport
Physical distribution
Location
Communication
9-13
PROCUREMENT OR PURCHASING
9-14
CONTINUED
Inward transport or traffic which actually moves
materials from suppliers to the organization’s receiving
area
Important decisions concern the mode of transport (road,
rail, air, etc.), policies for outsourcing, choice of
transport operator, route, safety and legal requirements,
timing of deliveries, costs, etc.
Receiving makes sure that materials delivered
correspond to the order, acknowledges receipt, unloads
delivery vehicles, inspects materials for damage, and
sorts them.
9-15
MATERIAL HANDLING
Material handling moves materials from receiving and
puts them into stores
It is responsible for all movements of materials within an
organization, so it also removes materials from stores,
takes them to the place they are needed, and generally
moves materials between operations
9-16
CONTINUED
Warehousing or stores takes care of materials held in
stock until they are needed.
Warehousing makes sure that materials have the right
conditions, treatment and packaging to keep them in
good condition, and are available quickly when needed.
Stock or inventory control sets the overall policies for
stock, considering the materials to store, investment,
customer service, stock levels, order sizes, order timing
and so on.
9-17
CONTINUED
Order picking finds and removes materials from stores.
Typically materials for a customer order are located,
identified, checked, removed from racks, consolidated
into a single load, wrapped and moved to a departure
area for loading onto delivery vehicles.
Outward transport takes materials from the departure
area and delivers them to customers (with concerns that
are similar to inward transport).
9-18
CONTINUED
Physical distribution is a general term for the activities
that deliver finished goods to customers.
It is often aligned with marketing and forms an
important link with downstream activities.
9-19
RECYCLING, RETURNS AND WASTE
DISPOSAL
There are sometimes problems with delivered materials – perhaps
faults, the wrong materials or too much delivered – and logistics has
to collect them and bring them back to the supplier
This reverse logistics also collects associated materials such as
pallets, delivery boxes, cable reels and containers (the standard 20-
foot-long metal boxes that are used to move goods).
Some materials are brought back for recycling (such as metals,
glass, paper, plastics and oils) while others are brought back for safe
disposal (such as dangerous chemicals).
9-20
CONTINUED
Location finds the best site for those activities that can be in
different places.
Stocks of finished goods, for example, can be held at the end of
production, moved to nearby warehouses, sent to large centralized
facilities, put into stores near to customers, passed on to be managed
by other organizations, or a range of alternatives.
Communication Alongside the physical flow of materials is the
associated flow of information
This links all parts of the supply chain, passing information about
products, customer demand, materials moved, timing, stock levels
and etc.
9-21
INVENTORY AND LOGISTICS
These Functions reinforces the point that all logistics activities have
a direct impact on the stocks
To take one example, we can look at the mode of transport, which
describes the type of delivery vehicle used. The alternative modes
are road, rail, air, inland waterway, ocean shipping or pipeline – and
the choice is determined by locations, infrastructure, weight and
volume carried, value of goods, customer service offered, urgency
and a series of other factors. But this choice has a direct effect on
stocks.
Air travel is fastest and most expensive while shipping is slowest
and cheapest – so the choice affects lead times and delivery costs. It
also affects the amount of pipeline stocks (which are the materials in
transit between locations), with airfreight having little stock on short
journeys and shipping having weeks of stock out at sea.
9-22
Top
Mgt.
---------
STRATEGIC
Mid-Mgt.
-------------
TACTICAL
First-Line Mgt.
--------------------
OPERATIONAL
LEVEL OF DECISIONS
Strategic decisions are most important, have effects over the long
term, use many resources and are the most risky. These set the
overall direction for operations. (Customer service is a strategic
issue when designing the supply chain)
Tactical decisions are concerned with implementing the strategies
over the medium term; they look at more detail, involve fewer
resources and some risk. (a tactical issue when organizing transport
for delivery)
Operational decisions are concerned with implementing the tactics
over the short term; they are the most detailed, involve few
resources and little risk. (an operational issue when scheduling the
next delivery)
9-24
Supply Chain Management: Strategy, Planning, and Operation, 5/e Authors: Sunil Chopra, Peter Meindl and D. V.
Kalra
Inventory
Supply Chain Management: Strategy, Planning, and Operation, 5/e Authors: Sunil Chopra, Peter Meindl and D. V.
Kalra
Single Order Purchasing
Make a one-time purchase of an item. How much to order?
Procedure: Balance incremental profit against incremental loss.
9-18
CR (2004) Prentice Hall, Inc.
Single Order Purchasing (Cont’d)
Example A clothing item is purchased for a seasonal sale.
It costs $35, but it has a sale price of $50. After the
season is over, it is marked down by 50% to clear the
merchandise. The estimated quantities to be sold are:
Probability of
Number of selling exactly n Cumulative
items, n items probability
10 0.15 0.15
15 0.20 0.35
20 0.30 0.65
25 0.20 0.85
30 0.10 0.95
35 0.05 1.00
1.00
CR (2004) Prentice Hall, Inc. 9-19
Single Order Purchasing (Cont’d)
Solution
$425,295,236
TO ratio 9.7 $ are at cost
9-31
$43,701,344
CR (2004) Prentice Hall, Inc.
9-32
9-33
Virtual Inventories
•Stockouts are filled from other stocking locations in
the distribution network
• Customers assigned to a primary stocking location
• Backup locations are usually determined by
“zoning” rules
• Expectation is that lower system-wide inventories
can be achieved while maintaining or improving
stock availability levels
• Total distribution costs should be lower to support
the cross filling of customer demand
9-34
36
B items are ordinary ones that need standard care
©
Wiley
2010
37
©
Wiley
2010
38
©
Wiley
2010
CONCLUSION
39
©
Wiley
2010
ANALYSIS ON ITS ENTIRE INVENTORY BUT HAS
DECIDED TO TEST THE TECHNIQUE ON A SMALL
SAMPLE OF 15 OF ITS SKU’S. THE ANNUAL USAGE AND
UNIT COST OF EACH ITEM IS SHOWN BELOW
40
©
Wile
y
201
0
(A) FIRST CALCULATE THE ANNUAL
DOLLAR VOLUME FOR EACH ITEM
41
B) LIST THE ITEMS IN DESCENDING ORDER BASED ON ANNUAL
DOLLAR VOLUME. (C) CALCULATE THE CUMULATIVE ANNUAL
DOLLAR VOLUME AS A PERCENTAGE OF TOTAL DOLLARS. (D)
CLASSIFY THE ITEMS INTO GROUPS
42
GRAPHICAL SOLUTION FOR AAU CORP
SHOWING THE ABC CLASSIFICATION OF
MATERIALS
The A items (106 and 110) account for 60.5% of the value and 13.3% of the items
The B items (115,105,111,and 104) account for 25% of the value and 26.7% of the items
© Wiley 2010
The C items make up the last 14.5% of the value and 60% of the items
How might you control each item classification? Different ordering rules for each?
43
PRACTICE PROBLEM
A company manufactures a line of ten items. The usage and unit cost are shown in the
following table, along with the annual dollar usage. The latter is obtained by multiplying
the unit usage by the unit cost.
a. Calculate the annual dollar usage for each item. b. List the items according to their
annual dollar usage.
c. Calculate the cumulative annual dollar usage and the cumulative percentage of items.
,
,
,
,