Citizen-driven

Priority Action Plan

(CPAP)
What is CPAP?
• A consolidated plan that sets out from the needs
and priorities of the citizens

• An outline of a set of development and service

delivery improvement interventions based on the
structure of citizens’ priorities

• Specifies timeline, person/office responsible,

technical and funding source/s of each
intervention
What to plan?
• New interventions that are best believed to
improve the different services of the municipality;

• Upcoming programs, projects and activities

aligned to specific service areas that need
attention; and

• Studies and evaluation activities that delve on

identifying issues and needs of the citizens
Parts of the CPAP
Results/ Observations on Specific Target Service Area
Plan of Action
Activity
Output
Implementation Schedule
Financial Requirements
Responsible Person / Office
Reference Plan and/or Budget
Means of Verification
 CPAP Form
Results/
Observa-
Responsi- Reference
tions on Financial Means of
Plan of ble Plan
Specific Activity Output Timeline Require- Verifica-
Action Person / and/or
Target ments tion
Office Budget
Service
Area
                 

                 

                 

                 
Parts of the CPAP
1. Results/ Observations on
Specific Target Service Area

This contains the statement of observation/s from the

data. They may come from the following:

• Problematic situation that is needed to be addressed

• Service areas and specific services that were rated

low (most importantly on satisfaction)

Examples:
 Low Awareness on Regulation and Supervision of Tourism-
related Establishment (Tourism)
 Vaccination rated as the lowest in terms of satisfaction among
the other health services
Where to look for results/
observations?
 Adjectival Ratings

 Satisfaction

 Need for Action

 Availment

 Awareness

 Qualitative Data
 2. Plan of Action
Specifies the general or specific policy action/s

 believed to address the findings, problem or

situation suggested by the CSIS results

 Can be derived from the objectives or general

program/project directions
Examples:
 To raise awareness on the development and maintenance
of tourist attractions
 Shorten transaction time of frontline transactions at the
Civil Registry.
3. Activity

 Actions
taken or work performed by
LGU/Department

Examples:
 Identify Tourism Areas
 Activate the Website of the Mun. Government which highlights
the tourist destinations in the locality
4. Output
 products, goods and services that are expected
to result from the activity

Examples:
 Tourist destinations Identified
 Website Activated
 5. Timeline
 Expected date of implementation of activity or
generation of the output
Examples:

• February – March 2019

• 1st Qtr 2019

6. Financial Requirements
 Expected funds required or expected to be
disbursed to undertake/ accomplish the activities
and/or deliver the outputs.
Examples:

• P 50,000.00

• No cost involved
7. Responsible Person / Office

 Personor Office expected to undertake/

accomplish the activities and/or deliver the
outputs.
Examples:
 Tourism Officer / Information Officer
 IT Personnel
 8. Reference Plan and/or
Budget
 Specify the plan or budget where the
intervention was already committed in.

 Ifnot yet included in any plan or budget,

specify which plan or budget will this be
programmed in.
9. Means of Verification
(MOV)

 Specify which plan or budget was this intervention

initially identified.

 If
not yet included in any plan or budget, specify
which plan or budget will this be programmed.