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Motivation

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What is motivation ?
Motivation describes the factors that arouse, maintain and channel behavior towards a goal.

There are two ways we can think about motivation at work and what cause it :
• Motivation can be the will to work due enjoyment of the work itself. This implies that motivation
comes from within an individual employee.
• An alternative view si that it is the will or desire to achieve a given target or goal that is the result of
external factors, such as the promise of a reward, or to avoid the threat of punishment.
Why is motivation important ?

Organisation whose workforces possess high levels of motivation tend to show the
following characteristics:
• A low level of absenteeism by employees at all levels within the business
• Relatively few employees deciding to leave the organization. Giving a low level of
labour turnover
• Good relationship between managers and other employees
• High levels of labour productivity from the workforce
How human needs may be satisfied
at work

• Subsistence
• Protection
• Participation
• Creation
• Freedom
Motivation methods in practice :
financial motivators

• Time-based pay
• Salaries and wages
• Piece rate
• Bonuses and commission
• Profit sharing
• Performance-related pay (PRP)
Motivation methods in practice :
non-financial motivators

• Job re-design
• Employee empowerment
• Teamworking
• Training
• Employee participation
• Perks
• Promotion and status
Human Resource
Management
(HMR)

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What is human resource
management (HRM) ?

Human resource management (HMR) is the process of making the most


efficient use of an organization’s employees.
Personnel management describes a range of discrete task necessary to
administer the human dimension of business activities.
The purpose and roles of HRM
Recruitment and selection
Use HR plan to decide Prepare :
number and type of 1. Job adverts
employees needed 2. Job descriptions
3. Person specification

Advertise inside the Advertise outside the


business (internal business (external
recruitment) recruitment)

Prepare shortlist for


Select employees using selection, matching
Receive job application
interview, etc. applications and person
specifications
Disciplinary procedures, redundancy
and dismissal

Redundancies take place when an employee is dismissed because a job no

longer exists.

A dismissal occurs when an employer terminates the employee’s contract.

Disciplinary procedures state what behavior is unacceptable in the workplace

and what action will be taken if the rules are broken.


Training

Off-the-job On-the-job
training training
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