CHAPTER 12:

Workforce
Diversity and
Wellness
 LEARNING
OBJECTIVES

• Examine human resource

management interventions related
to workforce
s diversity.

• Understand and evaluate the

effectiveness of employee wellness
interventions.
- WORK DIVERSITY DIMENSIONS AND INTERVENTIONS
-

AGE

DISABILITY GENDER

CULTURE
AND
VALUES

RACE AND SEXUAL

ETHNICITY ORIENTATION
General Framework for Managing
Diversity
Employee
Stress and
Wellness
Interventions
Stress
Management:
Diagnosis and
Intervention
Stress and Wellness
Interventions

• Role Clarification
• Supportive Relationships
• Work Leaves
• Health Facilities
• Employee Programs
CHAPTER
23:

Future
Directions in EXPLORE THE TRENDS OCCURRING
WITHIN ORGANIZATION DEVELOPMENT
EXPLORE THE TRENDS OCCURRING IN
THE LARGER CONTEXT WITHIN WHICH

Organization
(OD) AND THE DIFFERENT FUTURES OD OPERATES AND HOW THEY ARE
THEY SUGGEST FOR THE FIELD’S LIKELY TO INFLUENCE FUTURE OD
PROGRESS. PRACTICE

Development
 TRADITIONAL
• Return to original values
• Increasing focus on
process intervention
Trends Within
PRAGMATIC
ORGANIZATIONAL Organization
DEVELOPMENT will:
Development
•
•
Emphasize values of effectiveness • Have more conflict and Their
Increasing focus on relevant practice in short term
• Be more integrated Impacts on
ACADEMIC
in the long term
OD’s Future
• Emphasize values of understanding,
prediction and control
• Search for variables that explain
change and effectiveness
 ECONOMY
• More global
• More concentrated wealth ORGANIZATION
• More concerned ecologically and DEVELOPMENT will be:
socially
• More involved in

•
WORKFORCE
Increasingly diverse
driving
effectiveness in a
Contextual
•
•
Increasingly educated
Increasingly contingent
broader range of
organizations
Trends and
TECHNOLOGY
• More involved in
supporting Their
Effects on
• More E-commerce technical and
• Faster organizational processes
• More productivity
managerial

OD’s Future
innovation
• More concerned
ORGANIZATIONS
with social and
• More networked ecological
• More knowledge, learning and sustainability
innovation based