English For Tourism

GRADE XI
SMK RESTUMUNING

CHAPTER 3
IDENTIFYING INTERNATIONAL SPELLING CODE
USAGE IN HANDLING RESERVATION BY PHONE
 GENERAL OVERVIEW
OF INTERNATIONAL SPELLING CODE

- The International Radiotelephony words acrophonically to the letters of

Spelling Alphabet, commonly known the English alphabet, so that the names
as the NATO phonetic for letters and numbers would be
alphabet, NATO spelling distinct enough to be easily understood
alphabet, ICAO phonetic by those who exchanged voice
alphabet or ICAO spelling alphabet, messages by radio or telephone,
is the most widely used regardless of language differences or
radiotelephone spelling alphabet. the quality of the connection.
- To create the code, a series of
international agencies assigned 26 code
 MATERIAL FOCUS

• In this chapter you will learn :

o How to spell a name by using international spelling code.
o The contains of international spelling code.
o How to say the each words of international spelling code.
o How implemented the international spelling code in handling
reservation by phone.
 EXPRESSION TO LEARN
• Good morning, Restumuning Hotel. This is Oki’s speaking, how may I Assist you?
• What kind of rooms do you like?
• Do you have room available?
• Who is on the line?
• Can you spell your name please?
• Could you repeat once again, please?
• Wait a moment, please!
• May I confirm your reservation, please?
• Thank you for your reservation
• I hope you enjoy your stay at our hotel
 Vocabulary
• Spell • Room rate
• Assist / help • Facilities
• Repeat • Tax and service
• Enjoy • Etc.
• Confirm
• Reserve
• Available
• Vacancies
International Spelling Code

CLICK THE SPEAKER

BUTTON TO HEAR
THE SOUND OF
INTERNATIONAL
SPELLING CODE
Example Of Using International Spelling Code In Handling
Reservation By Phone
Thank You & Good Luck

HAVE A GREAT DAY AHEAD