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Su Subjective Analysis

Q Findings
uestions
Who are your learners? age range--17-20
Field--Hotel Management
What are the aims of your To enable my students to communicate in English with Pakistanis as
English course? well as foreigners in hotel situations as on reception, in room-service
etc.
What language points do you  Check-in------------greeting guests
require?  asking information for room booking—use of affirmatives,
negatives
 informing about availability of service—use of ‘there is’
 Informing about opening, closing times
 Taking order, explaining menu, apologizing for non-
availability of dish
 using phone for room reservations--
 giving directions for locations—use of verbs of directions,
prepositions of place
What proportion of work on Speaking &Listening Skill- 70%
each skill is required? Reading &Writing Skill-30%
What subject-matter area is Hotel Management
required?
What types of topics are Topics related to Hospitality e.g.
required?
 Check-in
 Reservation
 Room Service
 Use of Phone
 Dealing with Problems
 Restaurant/Bar Service
 Check-out
How the content should be By subject-matter related to communication in hospitality
organised throughout the book?
How the content should be In a variety
sequenced throughout the book?
How is the content sequenced From guided to free
within a unit? From comprehension to production
What kinds of exercises are Free with one guided example
required in the material? Engaging whole class
Role-play

What aids do you require? CD and CD player

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