CO U N S EL ING

COUNSELING

• It primarily means to help and advice.

• It’s a skill that can be developed.

• Primary requirement is a positive attitude.

• Enables better performance and development of the

GM/ HRM individual. SLT LOG
NATURE OF COUNSELING?

• Understanding the subordinate.

• Operating environment.

• Problems and issues being faced.

• Potentialities for development.

GM/ HRM SLT LOG
 COUNSELING

• +ve attitude that subordinate development will lead to organisational

development.

• Appropriate occasion – formal/ informal

• Communication in an open environment of understanding, mutual
trust and respect.

• Reviewing development periodically.

GM/ HRM SLT LOG

 COUNSELLING

• Counselling involves:-
• Attending
• Listening
• Responding to the needs
• Showing concern and respect for feelings, sentiments
and difficulties

GM/ HRM SLT LOG

 COUNSELING
• Reactive – responding to a problem
• Proactive – potential development
• Leads to planned development of the subordinate
• Better understanding of organizational goals and
superior’s expectations
• Feedback system
• Opportunity to share problems and issues
• Satisfaction of being heard and understood

GM/ HRM SLT LOG

ESTABLISHING A CLIMATE FOR
COUNSELING
• Build an openness

• Mutual trust and respect

• Establishing a rapport

• Good preparation on both sides

GM/ HRM SLT LOG
Skills for counselling

GM/ HRM SLT LOG

COUNSELING

• Issues and problems in counselling?

• Avoid dependency setting in

• Minimize arguments

• Follow up and feedback

• Promises
GM/ HRM of help must be kept to maintain credibility
SLT LOG