Professional Documents
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PLANNING
10.03.2023
Agenda
1. Essentials of Planning and Managing by Objectives, Strategies:
Corporate level strategies, Business level strategies, Functional
levels strategies
2. Policies, and Planning Premises
3. Decision Making: steps in decision making
Planning is nothing but thinking before the action takes place. It helps us to take a peep into the future and
decide in advance the way to deal with the situations, which we are going to encounter in future. It involves
logical thinking and rational decision making.
According to Koontz and O’Donnel, “Planning is deciding in advance what to do, how to do it, when to do it
and who is to do it. It bridges the gap from where we are to where we want to go.”
Planning is the continuous managerial process of anticipating and forecasting the future. environment of the
business organization, the formulation of the long term and short term goals. to be achieved and selecting the
strategies for their realization.
Planning is also a management process, concerned with defining goals for a company's future direction and
determining the missions and resources to achieve those targets. To meet objectives, managers may develop
plans, such as a business plan or a marketing plan.
The planning process provides the information top management needs to make effective decisions about how
to allocate the resources in a way that will enable the organization to reach its objectives. Productivity is
maximized and resources are not wasted on projects with little chance of success.
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Importance of Planning
It helps managers to improve future performance, by establishing objectives and selecting a course of
It facilitates the coordination of activities. Thus, reduces overlapping among activities and eliminates
unproductive work.
It states in advance, what should be done in future, so it provides direction for action.
By planning process, an organisation not only gets the insights of the future, but it also helps the
organisation to shape its future. Effective planning involves simplicity of the plan, i.e. the plan should be
clearly stated and easy to understand because if the plan is too much complicated it will create chaos
among the members of the organisation. Further, the plan should fulfill all the requirements of the
organisation.
03/20/2023 PRESENTATION TITLE 7
1.Perception of Opportunities (The market, Competition, what
customer wants, Strength and weakness): Although preceding actual
planning and therefore not strictly a part of the planning process, awareness
of an opportunity is the real starting point for planning. It includes a
preliminary look at possible future opportunities and the ability to see them
clearly and completely, knowledge of where we stand in the light of our
strengths and weaknesses, an understanding of why we wish to solve
uncertainties, and a vision of what we expect to gain. Setting realistic
objectives depends on this awareness. Planning requires realistic diagnosis
of the opportunity situation. Defining the present situation includes
measuring success and examining internal capabilities and external threats.
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Types of Planning
B.Tactical planning translates strategic plans into specific goals and plans that are most relevant to a particular organizational unit. The
tactical plans also provide details of how the company or business unit will compete within its chosen business area. Middle level
managers have the primary responsibility for formulating and executing tactical plans. These plans are based on marketplace realities
when developed for a business. Conditions can change rapidly in competitive fields such as a Korean company suddenly developing a
substantially lower-price sports bike.
It involves conversion of detailed and specific plans into detailed and specification plans.
It is the blue print for current action and it supports the strategic plans.
C. Operational planning identifies the specific procedures and actions required at lower levels in the organization. If Harley-
Davidson wants to revamp an assembly line to produce more sports bikes, operational plans would have to be drawn. In practice,
the distinction between tactical planning and operational planning is not clear-cut. However, both tactical plans and operational
plans must support the strategic plan such as revamping manufacturing and marketing to capture a larger group of young cyclists..
• It is short term
• It is more detailed because it is involves with day to day operations of the organization.
• Done at lower level of management
• Define what needs to be done in specific areas to implement strategic plans.
– Production plans
– Financial plans
– Facilities plans
– Marketing plans
– Human resource plans
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• Intermediate term/ Midterm planning
Time frame between two and five years. Medium Term Plans: >1 yr but <5yrs
It is designed to implement long term plans.
Some examples:
• Plans for basic training sessions for new leaders who have just been recruited
• Plans for a den chief training conference
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II.On the basis of time period
• Long term planning
Time frame beyond five years. Long term Plans: >5yrs
It specifies what the organization wants to become in long run.
It involves great deal of uncertainty.
Higher management levels focus on longer time horizons.
Cover a longer time
May include a variety of different types of training
Some examples Long term Plans:
• An annual plan, including Fast Start and basic training
• Makeup training sessions
• Den chief training
• Regular monthly roundtables
• Supplemental training
• Personal coaching
• Self-study
We should not overlook the importance of long-range plans in providing a total leadership growth and development program for leaders.
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INSTRUMENTS OF
PLANNING
1. Mission or purpose
2. Objectives or goals
3. Strategies
4. Policies
5. Procedures
6. Rules
7. Programs
8. Budgets
1.Mission or Purpose: The mission, or purpose (the terms are often used interchangeably), identifies
the basic purpose or function or tasks of an enterprise or agency or any part of it. Every kind of
organized operation has, or at least should have if it is to be meaningful, a mission or purpose.
For example, the purpose of a business generally is the production and distribution of goods and
services. The purpose of a state highway department is the design, building, and operation of a
2. Objectives or Goals: Objectives, or goals (the terms are used interchangeably),are the ends
toward which activity is aimed. They represent not only the end point of planning but also the end
toward which organizing, staffing, leading, and controlling are aimed.
3. Strategies: For years, the military used the word strategies to mean grand plans made in light
of what it was believed an adversary might or might not do. While the term still usually has a
competitive implication, managers increasingly use it to reflect broad areas of an enterprise's operation.
Here the term, strategy is defined as the determination of the basic long-term objectives of an
enterprise and the adoption of courses of action and allocation of resources necessary to achieve these
goals.
4.Policies: Policies also are plans in that they are general statements or understandings that
guide or channel thinking in decision making. Not all policies are "statements"; they are
often merely implied from the actions of managers. The president of a company, for example,
may strictly follow-perhaps for convenience rather than as policy-the practice of promoting
from within; the practice may then be interpreted as policy and carefully followed by
subordinates. In fact, one of the problems of managers is to make sure that subordinates do
not interpret as policy minor managerial decisions that are not intended to serve as patterns.
Policies define an area within which a decision is to be made and ensure that the decision
will be consistent with, and contribute to, an objective. Policies help decide issues before
they become problems, make it unnecessary to analyze the same situation every time it
comes up, and unify other plans, thus permitting managers to delegate authority and still
maintain control over what their subordinates do. There are many types of policies.
Examples include policies of hiring only university - trained engineers, encouraging
employee suggestions for improved cooperation, promoting from within, conforming strictly
to a high standard of business ethics, setting competitive prices, and insisting on fixed, rather
than cost - plus pricing
5.Procedures: Procedures are plans that establish a required method of handling future activities. They
are chronological sequences of required actions. They are guides to action, rather than to thinking, and
they detail the exact manner in which certain activities must be
accomplished.
For example; Case Western University outlines three steps for its appraisal process: (1) setting
performance objectives, (2) performing a mid-year review of the objectives, and (3) conducting a
performance discussion at the end of the period.’ Procedures often cut across departmental lines.
For example, in a manufacturing company, the procedure for handling orders may involve the sales
department (for the original order), the finance department (for acknowledgment of receipt of funds and
for customer credit approval), the accounting department (for recording the transaction), the production
department (for the order to produce the goods or the authority to release them from stock), and the
shipping department (for determination of shipping means and route).
A few examples illustrate the relationship between procedures and policies. Company policy may grant
employees vacations; procedures established to implement this policy will provide for scheduling
vacations to avoid disruption of work, setting rates of vacation pay and methods for calculating them,
maintaining records to ensure each employee of a vacation, and spelling out the means for applying for
leave.
6.Rules: Rules spell out specific required actions or non actions, allowing no discretion.
They are usually the simplest type of plan. "No smoking" is a rule that allows no deviation
from a stated course of action. The essence of rule is that it reflects a managerial decision
that a certain action must- or must not-be taken. Rules are different from policies in that
policies are meant to guide decision making by marking off areas in which managers can
use their discretion, while rules allow no discretion in their application.
7.Programs: Programs are a complex of goals, policies, procedures, rules, task assignments,
steps to be taken, resources to be employed, and other elements necessary to carry out a
given course of action; they are ordinarily supported by budgets. They may be as major as
an airline’s program to acquire a $400 million fleet of jets or a five-year program to improve
the status and quality of its thousands of supervisors. Or they may be as minor as a program
formulated by a single supervisor to improve the morale of workers in the parts
manufacturing department of a farm machinery company.
8.Budgets: A budget is a statement of expected results expressed in
numerical terms. It may be called a "quantified" plan. In fact, the
financial operating budget is often called a profit plan. A budget may
be expressed in financial terms; in terms of labor-hours, units of
product, or machine-hours; or in any other numerically measurable
terms. It may deal with operation, as the expense budget does; it may
reflect capital outlays, as the capital expenditure budget does; or it
may show cash flow, as the cash budget does.
Managing by objective(MBO)
• MBO was first popularized by Peter Drucker in 1954 in his book 'The practice of Management’.
• MBO (Management by objectives) as a comprehensive managerial system that integrates many key managerial
activities in a systematic manner and is consciously directed toward the effective and efficient achievement of
organizational and individual objectives.
“MBO is a process whereby the superior and the mangers of an organization jointly identify its common goals,
define each individual’s major area of responsibility in terms of results expected of him, and use these measures
as guides for operating the unit and assessing the contribution of each of its members.”
”
coming.
Richard Branson
Decision-making is perhaps the most important component of a manager's activities. It plays the
most important role in the planning process. When the managers plan, they decide on many matters
as what goals their organisation will pursue, what resources they will use, and who will perform
each required task. According to Andrew Smilagyi, “Decision making is a process involving
information, choice of alternative actions, implementations, and evaluation that is directed to the
achievement of certain stated goals.”
Decision making is described as the essence of a manager's job because it is utilized in all four
managerial functions of planning, organizing, leading and controlling. Decisions, both large and small,
are made every day by managers and they have the potential to affect others.
Characteristics of Decision Making
The following are the characteristics of decision making:
• Decision making is a selection process.
• Decision making is the end process. It is preceded by detailed discussion and selection of
alternatives.
• Decision making is the application of intellectual abilities to a great extent.
• Decision making is a dynamic process.
• Decision making is situational.
• A decision may be either negative or positive.
• Decision making involves the evaluation of available alternatives through critical appraisal
methods.
• Decision is taken to achieve the objectives of an organisation.
Once you have identified your decision, it‘s time to gather the information relevant to that
choice. After defining and analyzing the problem, the next step is to develop alternative
solutions. The main aim of developing alternative solutions is to have the best possible decision
out of the available alternative courses of action. In developing alternative solutions the
manager comes across creative or original solutions to the problems.
III.Identify the alternatives
With relevant information now at your fingertips, identify possible solutions to your problem.
There is usually more than one option to consider when trying meeting a goal—for example, if
your company is
trying to gain more engagement on social media, your alternatives could include paid social
advertisements, a change in your organic social media strategy, or a combination of the two.
Once you‘ve made your decision, act on it! Develop a plan to make your decision tangible and achievable.
Use Lucidchart diagrams to plan the projects related to your decision, and then set the team
loose on their tasks once the plan is in place.
VII.Review decision
Last and important step in the decision making process is evaluating your decision for effectiveness.
Follow- up enables to identify the shortcoming or negatives consequences of the decision. It provides valuable
feed- back on which the decision may be reviewed or reconsidered.
Policies can be categorized as originated policy, appealed policy, implied policy, and externally
imposed policy.
The most logical way of policy setting is that originated by managers at a certain level for the
express purpose of guiding their decisions and the decisions of their subordinates in the
operation of business.
The decisions made by superiors in the on problems referred to them can develop into policies
and such policies are termed as appealed policy.
Many times policies develop from the actions that people see about them. If a company talks of
high quality in speeches and slogans, but is frequently producing and selling shoddy goods,
people working in the company assume that poor quality is the policy of the company. Implied
policy emerges from instances where stated policy is not enforced.
Government, trade associations and trade unions impose certain policies on the organizations.
In the following functional areas, policies are announced generally to guide decision making.
Pricing
Sales promotion
Distribution channels
Finance
Compensation
Employee benefits
•A competitor might enter the same market as yours with the same kind of product. This
is an anticipated event; the possibility of that happening is not particular.
The premise of planning is the framework on which planning is based. Amid uncertainty
surrounding business and management, it is these planning premises that imply not just
assumptions about the future but also predictions. They are the bedrock on which
managers plan the future course of action. Without proper planning premises, the
planning does not have a solid foundation. If panning premises change, the plans need to
change as well. Here are the primary reasons for establishing planning premises:
•They help in well-organised planning.
Planning premises in management are vital in making important decisions that are based on certain
predictions about the future. Managers build the superstructure of planning based on their ability to
identify the crucial, strategic, or limiting factors that allow them to select the proper planning premises.
Planning premises in business management can be classified based on many factors, as described below:
Internal and External Premises
•The premises which exist within the boundaries of the business are internal premises. Some of the internal
premises are men, money, material, and methods. Your planning would be based on how competent is
your workforce and how much money you have at your disposal.
•External premises are derived from the environment that surrounds the business. They are centred
around the market like money market, product market, government policies, growth in population, etc.
Tangible and Intangible Premises
•Any premise which can be quantitatively measured is a tangible premise. These premises can be
quantified in terms of time, money, and units of production.
•On the other hand, intangible premises cannot be quantified. Some of the intangible premises are public
relations, business reputation, the morale of employees, etc.
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Controllable, Semi-Controllable, and Uncontrollable Premises
•Those premises which can be controlled by the management to a large extent come under
controllable premises. Management has a lot of control over their future commitments when it
comes to material, machines, and money.
•The business can partially control some premises or assumptions about the future. These fall under
semi-controllable premises. Few examples of such planning premises are trade union relations,
product demand, etc.
•Those premises which can not be controlled by the management of an organisation come under
uncontrollable planning premises. Some examples are weather conditions, natural disasters, etc.
Constant and Variable Premises
•These premises which do not change irrespective of actions taken are constant premises like men,
money, etc. These premises behave similarly under all circumstances.
•Based on the course of action taken, some premises change which is termed as Variable premises.
These premises cannot be controlled or predicted, for example, the sales volume of a firm, union and
management relations, etc.
03/20/2023 PRESENTATION TITLE 47
Establishment of Planning Premises
Developing Planning Premises needs the planners to do realistic forecasting. Determining planning
premises involves
•Calculating the probability of events.
Predicting future events is a complex process; hence, premises must consider limited assumptions
that are most critical for the plant. A typical process of developing premises in planning is:
•Selecting the Premise - Not all the factors in the environment affect the operations of the business.
The management must list down those premises which directly influence the development of
organisational plans.
•Reviewing Limitations - Several practical factors limit the abilities of an organisation to achieve its
goals. Such limitations should be anticipated and provided for. A few examples of such limitations are
power, labour, money, and material.