Six Sigma

Online course offering
Six Sigma
Managing risks and failure in projects
© KloudLearn www.kloudlearn.com
• What is Six Sigma?
• Quality and Six Sigma

Learning
Objectives • Six Sigma Methodologies
• Applications of Six Sigma
2 © KloudLearn www.kloudlearn.com
What is Six Sigma?
“SIX SIGMA” IS:
A set of techniques and tools for
process improvement.
A six sigma process is one in which

99.99966% of all opportunities to
produce some feature of a part are
statistically expected to be free of
defects.
Six Sigma is a quality-control

methodology developed in 1986
by Motorola, Inc.
How Six Sigma improves Quality
1. Identifying potential causes of
defects,
2. Removing potential causes of

defects,
3. Minimizing impact variability in

manufacturing processes,
4. Minimizing impact variability in

business processes
What are the underlying methods Six Sigma was introduced by American
used to achieve this improvement engineer Bill Smith while working at
in quality? Motorola in 1986.
It was central to the business strategy
at General Electric in 1995.
How Six Sigma improves Quality
1. Continuous efforts to achieve stable
and predictable process results
2. Defining, measuring, analyzing,

improving and controlling
manufacturing and business processes,
3. Achieving sustained quality

improvement.
Organizations can define sequences of
steps, for example-
1).reduce process cycle time, 2).reduce
pollution, 3).reduce costs, 4).increase
customer satisfaction, and 5).increase “Six Sigma” is capitalized because it
profits. was written that way when registered
as a Motorola trademark on December
28, 1993
Meaning of Six Sigma
● The term "six sigma" comes from
statistics and is used in statistical
quality control, which evaluates process
capability.
● Maturity of a manufacturing process

can be described by a sigma rating
indicating its yield or the percentage of
defect-free products it creates
● In particular, how many standard

deviations of a normal distribution the
fraction of defect-free outcomes
corresponds.
Six Sigma Methodologies
DMAIC Methodology- DMADV Methodology-
● Define the system, ● Define design goals,
● Measure key aspects of current ● Measure and identify key
processes, characteristics, capabilities and risks,
● Analyze the data to investigate and ● Analyze possible alternatives,
verify cause-and-effect relationships,
● Design improved alternative,
● Improve the current process,
● Verify design, set up test runs, and
● Control the future state process to implement production process.
ensure deviations are dealt with before
resulting in defective products. Used for projects aimed at creating new
product or process designs.
Used for projects aimed at improving
existing business processes.
Applications of Six Sigma
Six Sigma is used in a variety of real-world applications-

1. Manufacturing,
2. Engineering and Construction,
3. Finance,
4. Supply Chain,
5. Healthcare.
We will go through these in more detail.
Manufacturing and Six Sigma
After initial use of six sigma by Motorola in the late
1980s, several firms began using this methodology
for their own setup-
1. Johnson and Johnson, with $600 million of
reported savings,
2. Texas Instruments, which saved over $500

million,
3. Sony and Boeing achieved large percentages

in waste reduction.
Supply Chain
1. For supply chain, products are delivered to
clients at the right time while preserving high-
quality standards from the beginning to the
end of the supply chain,
2. Six Sigma can ensure quality control on

products (defect free) and guarantee delivery
deadlines.
3. These are the two main issues related with

defects and inefficiencies related to supply
chain.
Key Takeaways
• Six Sigma is a set of techniques and tools for process improvement. It was introduced by American
engineer Bill Smith while working at Motorola in 1986. Jack Welch made it central to his business
strategy at General Electric in 1995. A six sigma process is one in which 99.99966% of all
opportunities to produce some feature of a part are statistically expected to be free of defects.
• Six Sigma uses a set of quality management methods, mainly empirical, statistical methods, and
creates a special infrastructure of people within the organization who are experts in these methods.
• Six Sigma methodologies, composed of five phases each, bear the acronyms DMAIC and DMADV.
• Six Sigma finds many applications in several fields including- manufacturing, engineering,
construction, finance, supply chain, healthcare.
Online course offering
KloudLearn, Inc is headquartered in Silicon Valley,

Thank You California and we offer an enterprise-grade Learning
Management System.
For more information: At KloudLearn, our mission is to help enterprises provide
an engaging and impactful learning experience that
improves business performance.
© KloudLearn www.kloudlearn.com

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Online course offering

• Quality and Six Sigma

• Applications of Six Sigma

A six sigma process is one in which

Six Sigma is a quality-control

2. Removing potential causes of

3. Minimizing impact variability in

4. Minimizing impact variability in

2. Defining, measuring, analyzing,

3. Achieving sustained quality

● Maturity of a manufacturing process

● In particular, how many standard

Six Sigma is used in a variety of real-world applications-

2. Engineering and Construction,

We will go through these in more detail.

2. Texas Instruments, which saved over $500

3. Sony and Boeing achieved large percentages

2. Six Sigma can ensure quality control on

3. These are the two main issues related with

KloudLearn, Inc is headquartered in Silicon Valley,

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