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NEUROMARKETING

STRATEGIC COMMUNICATION OR MANIPULATION


Ale Smidts
2002

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
A L E S M I D T S

"Kijken in het brein"


LOOKING INTO NEUROMARKETING

2002

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
A L E S M I D T S

NEUROMARKETING IS THE STUDY OF


BRAIN MECHANISMS AND PROCESSES TO
U N D E R S TA N D C O N S U M E R B E H AV I O U R
PAT T E R N S I N O R D E R T O I M P R O V E
M A R K E T I N G S T R AT E G I E S .

2002

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
Lee, Broderick and Chamberlain
Dooley
2007 2010

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
D O O L E Y
NEUROMARKETING IS A NEW AREA IN
MARKETING RESEARCH THAT
STUDIES THE COGNITIVE AND
EMOTIONAL RESPONSES OF
CONSUMERS TO DIFFERENT
MARKETING STIMULI
2010

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
TAPPING INTO THE UNCONSCIOUS
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
PREFERENCE
S
motivations

needs
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
Neuromarketing techniques

FMR EEG
I
EYETRACKING FACIAL
CODING

BIOMETRICS
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
FMRI
F U N C T I O N A L M A G N E T I C R E S O N A N C E
I M A G I N G

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
Brain scanning process
RESPONS
STIMILUS
E

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
EEG

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
Facial
coding

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
Eye-
tracking

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
Galvanic skin response

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
Heart rate monitoring

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
STRATEGIC COMMUNICATION
Identify
the Goal

Understand
the Audience

Communicate
the Value
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
NEW
COKE

THE PEPSI
CHALLENGE NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
DOUGLAS
VAN
PRAET

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
BUT HOW?

Storytelling
Advertisements Packaging NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
a rk e t in g
Ne u r om
is
h e b e s t
o n e o f t
a te g ic
str a t io n
m u n i c
c om
to o l s
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
MUSIC AND WINE TASTING:
AN EXPERIMENTAL NEUROMARKETING STUDY

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
Neuroscience + Marketing
= Manipulation

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
"All the big groups use neuromarketing techniques:
Coca Cola, Nike, Procter, Mc Donald's... It's a normal
evolution for a modern marketing department!“

According to Michel Badoc, Professor of Marketing at HEC

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
Virtual Reality

NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?
THANK YOU FOR YOUR
ATTENTION
NEUROMARKETING
A C O M M U N I C AT I O N S T R AT E G Y O R M A N I P U L AT I O N ?

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