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10 GREAT

QUESTIONS
Engaging your audience with thought
provoking dialogue.

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1. POLL THE AUDIENCE
“How many people have…”

WHEN TO USE IT?


 Little time
 Large audiences

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2. ANALYSIS QUESTION
“Why”
“What are the advantages of…”
“What are the disadvantages…”

WHEN TO USE IT?


 Explore depth of understanding
 Generate brainstorming
 Highlight different perspectives

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3. NO RESPONSE REQUIRED
Can you imagine how you would feel if you
hired someone to take care of your baby, then
found out that instead of caring for and playing
with your baby, (PAUSE)
this person was PUNCHING her, and PULLING
her HAIR? – (PAUSE).

WHEN TO USE IT?


 To allow emotions to sink in
 To ignite passion, empathy, and commitment
to addressing issues.
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4. DO’S & DON’TS
“What are some do’s and don’ts to keep in
mind when…”

WHEN TO USE IT?


 Allow people to share experiences
 Creates an opportunity to utilize volunteers
to write ideas on flip charts
 Can create a competition between 2 groups

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5. BEHAVIOUR BASED
“Can you think of a time in your childhood
where you took a step towards becoming
assertive? If so, what happened?”

Follow up – “What does sometimes happen


when the people you support try to be
assertive?”

WHEN TO USE IT?


 Allow people to share experiences
 Promotes self-reflection.

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6. CLARIFYING &/ OR
EXPANDING
“Can you tell us more about that?”
“Why is that important for you?”
“What does that term mean?”

WHEN TO USE IT?


 When comments are confusing
 When you suspect there is good stuff under
the surface

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7. FOLLOW UP
“Let me re-phrase. Think back to a family
wedding – especially the bride’s side of the
family. What details, emotions, and
responsibilities is the mother of the bride dealing
with the night before her daughter’s wedding?”

WHEN TO USE IT?


 When your initial question did not elicit the
points you intended
 In other words, when you dropped the line into
the pond, and you pulled up a rubber boot.

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8. 20/20 HINDSIGHT
In light of what you have learned in this course,
and any other learning since this event, how might
you respond differently if ever faced with this
situation again?

WHEN TO USE IT?


 In follow up to a challenging situation-based
question.
 NOTE – Most people don’t want you to offer a
perfect solution. Instead, they want you to
acknowledge how tough the situation must have
been. Keep the focus on course content.
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9. TOP 10 LIST
“Record your personal top 10 list of things you
feel deep conviction about related to the topic
of…”

WHEN TO USE IT?


 To foster self reflection
 To highlight the diversity of perspectives in a
class

See Sarah Kay – Ted Talks

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10. POP QUIZ
“Without looking at your books, what does
each letter in the FIRST model represent?”

WHEN TO USE IT?


 To summarize a section
 To wrap up the course
 To prep for the test

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LET’S SUMMARIZE TOGETHER…
 Let’s summarize together: how can we
reduce vulnerability:
 By providing consistent care (through the use of
protocols)
 Etc…

WHEN TO USE IT?


 To summarize a section
 To wrap up the course
 To prep for the test

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BONUS QUESTION

Which of these questions can you


incorporate into your 15 minute
presentation today?

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