Risk Management—Integral to Project Management Project Risk Management Fundamentals
Projects are defined by a set of interrelated tasks (or
activities) bound by a set of overarching constraints. Figure 2.1 depicts a simple way of graphically portraying a project. Although the number of overarching constraints has been expanded upon (up to six) to better embrace the concept of developing “balanced” project plans, three of them represent the classical “triple constraint”—project schedule, cost, and scope.
The six constraints include not just scope, schedule,
and cost, but also quality/technical, resources, and risks. Dr. Anis ur Rehman, CBA, UOH, KSA 2 Dr. Anis ur Rehman, CBA, UOH, KSA 3 The six constraints, taken as a collective set of conditions, comprise a balanced project plan. In Figure 2.1, the project plan is depicted as a straight line between the two opposite corners of the cube created by the three dimensions of the triple constraint. The project team must make trade-off decisions between the super- set of project constraints (not just scope, schedule, and cost, but also quality/technical, resources, and risks). The accepted rule of thumb is that a change in one of these constraints will affect at least one of the others.
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Figure 2.2 depicts the ongoing general process of managing and controlling a project. The team executes the planned tasks, monitors progress (via some measureable data—i.e., metrics), re-evaluates the plan as a result of issues that arise, and replans to best achieve project objectives given stakeholder priorities.
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Basically, a project is established to produce an end result (product, or service, or combination thereof) within a prescribed time frame for a predetermined amount of money.
A plan is established, which:
(1) defines the deliverables (i.e., product quality and technical performance requirements); (2) establishes the statement of work (SOW), or scope, to perform for meeting the deliverable objectives; (3) establishes the corresponding baseline schedule to adhere to;
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(4) establishes the corresponding baseline budget to stay within; (5) assumes a level of resource capability and capacity at prescribed times throughout the project duration; and (6) establishes the level of project risk to contend with.
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General Process Cycles and Related Project Risks
When considering projects, in general, there are
different process cycles one should understand: (1)the project life cycle, (2) the product life cycle, and (3) the product development (or product-oriented) cycle.
Project risk is an inherent element of all three, and thus,
should be understood by project managers and their organizations Dr. Anis ur Rehman, CBA, UOH, KSA 8 1. Project Life Cycle Structure
All projects have one thing in common—a project life
cycle structure. Thus, projects, whether stand-alone or a phase within a multiphase program, have some common features. Figure 2.3 depicts this process on a generic timeline, as a function of the relative level of resources expended over that time. Projects are initiated, organized, carried out, and then closed.
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Dr. Anis ur Rehman, CBA, UOH, KSA 10 The amount of time and effort expended in the various sequential steps may vary greatly between projects, but all have these steps.
Typically, a project is established and initiated by a
project sponsor (person or organization). As a response to identified project objectives (project charter), a plan is established to organize the work. There is a time (usually identified as a key project milestone) when project deliverables are accepted (or not). There is also a time when project activities cease.
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Within the project life cycle, the potential impacts associated with risk items will have varying degrees of significance or severity, depending on when in the project timeline they are expected to be realized as a potential issue (i.e., the risk event). Figure 2.4 provides a graphic to help communicate this important message - that the degree of risk and uncertainty throughout a project has a direct relationship to the magnitude of potential impact for accommodating resultant issues and changes to the project plan and objectives. In other words, project risk is typically highest at the start of a project, but as the project progresses and as more information becomes available, the level of project risk should decrease.
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Dr. Anis ur Rehman, CBA, UOH, KSA 13 Conversely, the cost of making a change is lowest at the start of a project, and changes become more and more expensive to implement as the end of the project approaches. This suggests that to lessen the impact of individual risks to overall project objectives, actions to address those risks should be implemented as early in the project life cycle as possible. To do so effectively, project teams should engage in proactive project risk management.
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A Guide to the Project Management Body of Knowledge (PMBOK®) Guide identifies three distinct project life cycle types—each of which results in inherently different project risk considerations. There are three types of project life cycle: 1. Predictive 2. Iterative and Incremental 3. Adaptive 1. Predictive: used when project and product requirements are well understood, and when a deterministic plan to meet a particular statement of work is able to be established at the start of the project. Predictive projects may use “rolling wave” planning, in which more detail is planned as time progresses and more information is available, for example, classical aerospace industry development projects. Dr. Anis ur Rehman, CBA, UOH, KSA 15 2. Iterative and Incremental: used to manage projects with changing objectives and scope—in which the partial deliveries of a product are helpful. This results in development of products through a series of repeated cycles, while increments successively add to the functionality and maturity of the product, for example, consumer electronics. 3. Adaptive: used when requirements and scope are difficult to define in advance. This is reflective of projects expecting high levels of change and ongoing stakeholder involvement, for example, IT infrastructure tools.
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2. Product Life Cycle: The sale of products over time tends to follow a certain pattern—as depicted in Figure 2.5. They are launched into the market, and initially purchased by early adopters. When accepted into the market, they typically experience a relatively rapid rate of early growth. Product maturity is representative of fairly stable and predictable sales. Eventually, for most products, there is a time when sales fall off and the product is eventually discontinued. Some organizations implement a formal end of life (EOL) process to facilitate the smooth transition of products in this phase.
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Product improvement projects (e.g., to improve product yields, quality, reliability, costs, technical performance, etc.) are typically performed throughout this cycle. The relative risk associated with these projects tends to decrease as time progresses—as do the project management requirements. Thus, the product life cycle management plan can serve as a good opportunity to develop project managers—assigning them to progressively more complex or risky projects over time.
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Dr. Anis ur Rehman, CBA, UOH, KSA 19 3. Product Development Cycle: The product development cycle (or product-oriented process) defines the overall project scope of work. It can represent a project in and of itself, as depicted in Figure 2.6, or it can represent a program broken up into two or more sequential projects (i.e., program phases). Typically, product development processes are divided into phases when the overall process is deemed too risky by the project sponsors to do otherwise.
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In addition, phases can enable evaluation of competing offerings or technologies to be considered for the product under development, with down-selection (i.e., reducing the number of competitors to consider) determined after sufficient relevant information becomes available. The Figure 2.6 example is a hybrid project life cycle, in which a product advances from one stage of maturity to the next (like a deterministic type of cycle) via a set of incremental product design/build/test/fix cycle iterations. One can envision a phased approach to this process as well—where each “design” phase is treated as a separate project with entry and/or exit gates.
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Dr. Anis ur Rehman, CBA, UOH, KSA 22 Note that some organizations and industries refer to the product development cycle process as the new product introduction (NPI) process. The name is not as important as the fact that projects are typically established to execute these types of product and/or service development methodologies, and phased approaches can typically mitigate the overall risk associated with those that are inherently complex and risky. Dr. Anis ur Rehman, CBA, UOH, KSA 23 If designed well, this process plan will effectively account for the degree of project risk accepted by the various project stakeholders at the time work began, and is representative of a balanced project plan. Maintaining a balanced project plan throughout the project life cycle is a key project risk management principle. This principle is jeopardized when the project manager and team decide (overtly or inadvertently) to “absorb” a detrimental requirement or scope change. By definition, if one of the six constraints changes, it will have an impact on at least one other constraint—thus, absorbing a change usually means adding risk to the project. Dr. Anis ur Rehman, CBA, UOH, KSA 24