What is Business Continuity

Management?
The Official Version:

“A holistic management process that

identifies potential impacts that threaten an
organisation and provides a framework for
building resilience with the capability for an
effective response that safeguards the interests
of its key stakeholders, reputation, brand and
value creating activities”

Business Continuity Institute 2002

 In simpler terms……

My Version:

Business Continuity is the bridge between

a disruption affecting service delivery and
restoration to normal working

n Business Continuity Planning Re

p tio co
ve
i sru ry
D
 And it is…..

• A Flexible Framework to help you

continue operating in the event of
a disruption

• Measure of how quickly you will

be able to recover from a
disruption
 Why is Business Continuity
Management important?

• Key element of the Civil Contingencies Act 2004

“Category 1 responders should maintain plans to ensure
that they can continue to perform their functions so far as
is reasonably practicable”

Plans should be maintained to ensure we can:

- Continue to exercise our emergency response

arrangements

- Continue to perform our ordinary functions

 Why is Business Continuity Management
important cont….

• Good Management Practice

• Stakeholder expectation that you

will continue to deliver your services
whatever you are faced with!

• Gives you confidence that you will

continue to deliver your services if
and when a disruption occurs
 The strategy in Rotherham
Step 1. Business Continuity Management – An
initial Assessment

Is to be completed by
individual sections led by the
M3 Manager. This will help
you:
-Identify Risks and Hazards
that may be faced
-Help you Understand your
Business (Business Impact
Analysis)
The Initial Assessment includes:

The risk Analysis Table

Risks eg loss of staff, utilities, premises, supply chain

failure, loss of income
Likelihood of Occurrence
Impact or Consequence
Risk Rating
Strategy to Adopt eg ensure suppliers have BC plans

Any action to be taken in advance eg Staff training

 The Initial Assessment Includes:

Business Impact Analysis

Function
Location
Justification for reinstatement
Acceptable level of service delivery during the disruption
Current Staffing level
Minimum office / equipment requirements during the
disruption
Key Roles / Alternative working arrangements
 The Initial Assessment Includes:

Business Impact Analysis Cont:

Specific IT requirements eg Swift

Time Scale for reinstatement of service eg within 24
hours, 3 days, 30 days etc
Internal and External dependencies
Alternatives and how effective they would be
Cost implications
Impact of non reinstatement.
 The Initial Assessment:

Information from the initial assessments

informs the Directors Business Continuity
Plan.
 The strategy in Rotherham cont…

Step 2. Department Business Continuity Plan

is produced

• All involved are working from

the same document

• Pre planned model that is

easily transferable to a variety

of situations
• Avoids the headless chicken scenario
Department Business Continuity Plan

Director establishes Business Continuity Group and call

out arrangements
Critical / essential Services are identified
Support from less critical services is identified (no of staff
available)
Priority fuel users and those to receive flu vaccinations
are identified
During an incident all decisions made by the Department
Business Continuity group are logged.
 The strategy in Rotherham cont…

Step 3. Maintain and Exercise

Plans should be
reviewed, maintained,
tested by exercise
and audited
 The strategy in Rotherham cont…

Step 4. A Business Continuity Culture

A business continuity culture

should be embedded
throughout the Department
through normal day to day
activities (Team Meetings
etc)
 Any
Questions
?
Reference

Initial Assessment and Business

Continuity plan templates available from
RMBC Intranet and RGFL.