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Opportunity Recognition (ICB2)

A mental process to evaluate value of


an idea for its current or potential
customer
Is every idea a business opportunity? (ICB2)

Motorola and 3M
• Recognized opportunity can be small in
comparison to the invention’s potential
• It is an unfolding process

Marconi invention of wireless telegraphy


Method
of
Opportunity Recognition
Buyer Utility Map
Indicates the likelihood that the customers will be
attracted to a new idea or a product.

It helps innovators to think about two dimensions:


1. The levers they can pull in delivering utility to customers
2. The various stages in ‘buyer experience cycle’

The map helps in identifying the utility offered by various


products or service at various stages of buyer experience
cycle
How to use Buyer utility map?
• First map your idea in different quadrant where it can
provide utility
Evaluate different utilities on the basis of:
1. Which one is the biggest utility? Does your idea fit in that
utility?
2. What is your position relative to competition in that utility?
3. Which utility matters most to the customer
4. How the product can be redesigned in order to offer
greatest utility to customers in the areas that matters most
to them?
Rough cut evaluation
• Qualitative evaluation of idea

Evaluate from three perspectives:

1. Strategic fit
2. Technical competencies
3. Business competencies

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