Opportunity recognition is the mental process of evaluating the value of an idea for current or potential customers. It is an unfolding process, as recognized opportunities may initially seem small but have large potential, as seen with inventions by Motorola and 3M. A buyer utility map indicates the likelihood customers will be attracted to a new idea, helping innovators consider how to deliver utility to customers at different stages of the buyer experience cycle. To use the map, an idea is mapped to where it provides utility, then its position versus competition is evaluated based on which utility is biggest and most important to customers, and how the product could be redesigned to offer greatest utility. A rough cut evaluation qualitatively assesses an idea based on strategic fit
Opportunity recognition is the mental process of evaluating the value of an idea for current or potential customers. It is an unfolding process, as recognized opportunities may initially seem small but have large potential, as seen with inventions by Motorola and 3M. A buyer utility map indicates the likelihood customers will be attracted to a new idea, helping innovators consider how to deliver utility to customers at different stages of the buyer experience cycle. To use the map, an idea is mapped to where it provides utility, then its position versus competition is evaluated based on which utility is biggest and most important to customers, and how the product could be redesigned to offer greatest utility. A rough cut evaluation qualitatively assesses an idea based on strategic fit
Opportunity recognition is the mental process of evaluating the value of an idea for current or potential customers. It is an unfolding process, as recognized opportunities may initially seem small but have large potential, as seen with inventions by Motorola and 3M. A buyer utility map indicates the likelihood customers will be attracted to a new idea, helping innovators consider how to deliver utility to customers at different stages of the buyer experience cycle. To use the map, an idea is mapped to where it provides utility, then its position versus competition is evaluated based on which utility is biggest and most important to customers, and how the product could be redesigned to offer greatest utility. A rough cut evaluation qualitatively assesses an idea based on strategic fit
an idea for its current or potential customer Is every idea a business opportunity? (ICB2)
Motorola and 3M • Recognized opportunity can be small in comparison to the invention’s potential • It is an unfolding process
Marconi invention of wireless telegraphy
Method of Opportunity Recognition Buyer Utility Map Indicates the likelihood that the customers will be attracted to a new idea or a product.
It helps innovators to think about two dimensions:
1. The levers they can pull in delivering utility to customers 2. The various stages in ‘buyer experience cycle’
The map helps in identifying the utility offered by various
products or service at various stages of buyer experience cycle How to use Buyer utility map? • First map your idea in different quadrant where it can provide utility Evaluate different utilities on the basis of: 1. Which one is the biggest utility? Does your idea fit in that utility? 2. What is your position relative to competition in that utility? 3. Which utility matters most to the customer 4. How the product can be redesigned in order to offer greatest utility to customers in the areas that matters most to them? Rough cut evaluation • Qualitative evaluation of idea
Evaluate from three perspectives:
1. Strategic fit 2. Technical competencies 3. Business competencies