PUB213

PUBLIC HUMAN
RESOURCES
MANAGEMENT
SESSION 2
 PRESENTATION OUTLINE
– Key issues in Public HRM in local government
– Ethics and accountability(Values and principles
underscoring HRM in local public administration
sec. 50 Municipal systems Act; sec. 195 and
152 of the Constitution)

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 INTRODUCTION
There is a connection between lack of service delivery
– service delivery protest - HR and HRM…????

Your Views - Debate on the capacity of Local

municipalities to deliver services..???

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 Ethics and Accountability

The values and principles underscoring HRM in local

public administration can be seen in sec. 50 of the
Municipal Systems Act (No 32 of 2000) and sections 195
and 152 of the Constitution Act (108 of 1996).

ETHICS:

Ethics deals with what is good or bad, as well as issues of

right and wrong. It encompasses both the process and
search of moral standards that helps society decipher
between right and wrong actions.

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Ethics and Accountability
 Ethics and Accountability

Ethical standards for service delivery in local government

administration: Batho Pele Principles:

South African government established the Batho Pele Principles which can
also be described as the ethics governing service delivery in local
government. The 8 principles of Batho Pele are:
• Consultation
• Service standards
• Access
• Courtesy
• Information
• Openness and transparency
• Redress
• Value for money

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 Ethics and Accountability
Accountability:

JJN Cloete (1999) describes accountability as

‘answerability’ Accountability requires provision of
information, evaluation of the action to be taken as a
consequence, with consequent reward/penalty.

Lawton and Rose (1993) say that accountability is

the enforcement of responsibility and responsibility
has to do with liability for performance of certain
functions.

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 Ethics and Accountability

Accountability.
Types of Accountability:
• Political Accountability
• Administrative/Managerial
Accountability
• Accountability to the law
• Accountability to the client/consumer
• Professional Accountability
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Ethics and Accountability

Understand &
Agree on
Expectations

Feedback & ACCOUNTABILITY Training &

Resources to
Consequences
LOOP do the Job

Follow-up &
Assess
performance
 Ethics and Accountability

Promoting Ethics and Accountability in the work place.

• Lead by example: Promoting Ethics and Accountability will first begin at the top
• Recruitment: Doing the right thing
• Provide ethics and accountability information from the outset: New employees
ought to know the rules and regulations governing behaviour and accountability and
discretionary boundaries.
• Training/Workshops: Expose employees to courses and training to issues of
ethics and accountability
• Mentorship/Supervision: There should be close supervision of workers especially
in sensitive areas such as finance, front desks and operational departments
• Communication/Openness: Supervisors should operate in an open manner that
would encourage junior officials to talk and open up if they encounter problems in
the course of work.
• Discipline: Discipline can be maintained through proactive and reactive ways.

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 Any
Questions/Comments before we Continuing?