Organizational

Chapter Commitment

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Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright © 2011 by the McGraw-Hill Companies, Inc. All rights reserved.
 Takeaways, Cont’d
 Consistent with the progression model, withdrawal behaviors
tend to start with minor psychological forms before escalating
to more major physical varieties.
 Psychological withdrawal examples include daydreaming, socializing,
looking busy, moonlighting, and cyberloafing.
 Physical withdrawal examples include tardiness, long breaks, missing
meetings, absenteeism, and quitting.
 The increased diversity of the workforce can reduce
commitment if employees feel lower levels of affective
commitment or less embedded in their current jobs. The
employee–employer relationship can reduce affective and
normative commitment, making it more of a challenge to
retain talented employees.
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