Professional Documents
Culture Documents
The Ethical and Legal Implications of Information Technology
The Ethical and Legal Implications of Information Technology
LEARNING OBJECTIVES
• Past five years: One of the most ethically challenged periods in U.S.
history
• Lapses in management ethical and business judgment in a broad
spectrum of industries
• Enron, WorldCom, Parmalat, etc.
• Sub-prime loans and the failure of risk analysis: CitiBank and Societe
Generale
• Information systems instrumental in many recent frauds
• Stiffer sentencing guidelines, obstruction charges against firms, mean
individual managers must take greater responsibility regarding ethical and
legal conduct
Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems
• Ethics
• Principles of right and wrong that individuals, acting as free moral agents,
use to make choices to guide their behavior
• Information systems and ethics
• Information systems raise new ethical questions because they create
opportunities for:
• Intense social change, threatening existing distributions of power,
money, rights, and obligations
• New kinds of crime
Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems
Cookies are written by a Web site on a visitor’s hard drive. When the visitor returns to that Web site, the Web server
requests the ID number from the cookie and uses it to access the data stored by that server on that visitor. The Web
site can then use these data to display personalized information.
Figure 4-3
Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems
• U.S. allows businesses to gather transaction information and use this for
other marketing purposes
• Online industry promotes self-regulation over privacy legislation
• Self regulation has proven highly variable
• Statements of information use are quite different
• Some firms offer opt-out selection boxes
• Online “seals” of privacy principles
• Most Web sites do not have any privacy policies
• Many online privacy policies do not protect customer privacy, but rather
protect the firm from lawsuits
Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems
Web sites are posting their privacy policies for visitors to review. The TRUSTe seal designates Web sites
that have agreed to adhere to TRUSTe’s established privacy principles of disclosure, choice, access, and
security.
Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems
• Technical solutions
• The Platform for Privacy Preferences (P3P)
• Allows Web sites to communicate privacy policies to
visitor’s Web browser – user
• User specifies privacy levels desired in browser settings
• E.g., “medium” level accepts cookies from first-party host
sites that have opt-in or opt-out policies but rejects third-
party cookies that use personally identifiable information
without an opt-in policy.
Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems
P3P enables Web sites to translate their privacy policies into a standard format that can be read by the user’s Web
browser software. The user’s Web browser software evaluates the Web site’s privacy policy to determine whether it is
compatible with the user’s privacy preferences.
Figure 4-4
Management Information Systems
Chapter 4 Ethical and Social Issues in Information Systems
• Health risks:
• Repetitive stress injury (RSI)
• Largest source is computer keyboards
• Carpal Tunnel Syndrome (CTS)
• Computer vision syndrome (CVS)
• Technostress
• Role of radiation, screen emissions, low-level electromagnetic fields
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted, in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written
permission of the publisher. Printed in the United States of America.
Presenters:
Introduction
According to Merriam-Webster-online, ethics is the discipline
dealing with what is good and bad and with moral duty and
obligation
New ways of interacting e.g. email, online forums, virtual chat, web
cams, peer-to-peer file sharing, and online multiplayer games
With
all these, the possibilities for ICT mediated sociality
seem almost endless.
.... Ethical implications of ICT
It’s
hard to make an expert system be liable
for harmful choices it might make.
Offering bogus products or services over the public computer network e.g. the Internet.
Weizenbaum J. 1976. Computer power and human reason: from judgment to calculation, W. H. Freeman, San Francisco.
Mansell R. (ed.) 2007. The Oxford handbook of information and communication technologies. Oxford University Press,
New York
Kesar and Rogerson (1998) Developing Ethical Practices to Minimize Computer Misuse, Social Science Computer Review
16, no. 3 (fall 1998): 240-251. Reprinted in Computers and Ethics in the Cyberage, pp218-232
Kitchener, K S (2000). Foundations of ethical practice, research, and teaching in psychology. Mahway, NJ: Lawrence
Erlbaum Associates.
law. (n.d.). Dictionary.com Unabridged. Retrieved November 02, 2010, from Dictionary.com website:
http://dictionary.reference.com/browse/law
Johnson D. R. and Post D. G. (1998) The New 'Civic Virtue' of the Internet: A Complex Systems Model for the
Governance of Cyberspace. Published in:The Emerging Internet (1998 Annual Review of the Institute for Information
Studies) (C. Firestone, ed. 1998). Viewed on 3/11/2010 at
http://www.temple.edu/lawschool/dpost/Newcivicvirtue.html