AADHAAR TRAINING FOR

OPERATORS & SUPERVISORS

Unique Identification Authority Of India
Regional Office – Delhi

Venue : Dehradun Date : 03 rd March 2020

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Regional Offices (ROs) States And Union Territories Covered By The RO

RO Bengaluru Karnataka, Kerala, Tamil Naidu, Pondicherry, Lakshadweep

RO Chandigarh Jammu & Kashmir, Punjab, Haryana, Himachal Pradesh and UT of Chandigarh

RO Delhi Uttarakhand, Madhya Pradesh, Delhi and Rajasthan

Assam, Arunachal Pradesh, Meghalaya, Manipur, Nagaland, Mizoram, Tripura
RO Guwahati
and Sikkim

RO Hyderabad Andhra Pradesh, Telangana, Orissa, Chhattisgarh, Andaman and Nicobar

RO Lucknow Uttar Pradesh

RO Mumbai Gujarat, Maharashtra, Goa, Dadar & Nagar Haveli, Daman & Diu

RO Ranchi Bihar, Jharkhand and West Bengal

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 Aadhaar Vision

To empower residents of India with a unique

identity and a digital platform to authenticate
anytime, anywhere

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 Status of Aadhaar
UIDAI started issuing Aadhaar (UID) from September
2010

More than 1.25 Billion of Aadhaar have been issued so

far

Generating about 1.5 Million Aadhaar per day

Average 3.0 Cr of Authentication transactions in a day.

 Aadhaar-Information
KYR Fields – Name, Address, Gender, DOB
Collected

Photo & Address Verification

Photograph of face

10-fingerprints on Slap scanner

Iris Scan
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4 demographics + 3 biometrics = 1 unique Aadhaar number

Photo

Name

Address
Both
Gender iris
1 person1 number
Date of birth 10
finger-
prints
 WHAT Aadhaar IS
 Each individual will be given a single unique ID number of 12
digits

 For every resident, including children

 Will collect demographic and biometric information to establish
uniqueness of individual

 Voluntary

 For every resident, irrespective of existing documentation

 UIDAI will enable a universal identity infrastructure that any ID

based application like Ration Card, Job Card, Swastha Bima etc.
can use
 UIDAI will give a "Yes" or "No" response for any authentication
queries
 WHAT AADHAR ISN’T
 Another card
 One per family
 Establishes citizenship and is only for Indians

 Will collect profiling information such as caste, religion,

language
 Mandatory
 Only for individuals who possess identification documents

 Individuals can obtain multiple Aadhaar

 Aadhaar will replace all other IDs

 UIDAI information will be accessible to public and private

agencies
 AADHAAR ENROLMENT ECOSYSTEM
Salient Traits
Registrars managing enrolment for India
Enrolment Agencies conducting
enrolment in the field
Operator Certification Agencies
Certified Operators/ Supervisors
Enrolment Centre
Aadhaar Generation Capacity
Print & Dispatch Capacity
• Decentralized Enrolment
• Centralized AADHAAR Generation
• Scalable Architecture (commodity
hardware)
Count
• Standard Software & Processes
154
• Certified Devices & Manpower
743
• 2048-bit data encryption using PKI
1 • Traceability of all actors through
5,52,379 audit trail ensured
48,000+
> 1.5 million per day
> 1.5 million per day
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Enrolment Process

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Aadhaar Enrolment Form

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CURRENT CHARGES FOR VARIOUS
UIDAI SERVICES
S.No. SERVICES FEES COLLECTED FROM
RESIDENT (In Rs.)

1. New Aadhaar Enrolment Free

2. Mandatory Biometric Update (after 5yrs & 15 yrs age) Free
3. Other Biometric Update 50
4. Demographic update (Any type / any channel) 50

5. Aadhaar Search using eKYC/Find Aadhaar/Any 30

other tool and colour print out on A4 sheet
 Aadhaar End to End Process-flow
Registrar Readiness
MoU, committees etc
CIDR Grievance &
Proc & Tech Alignment, Setup Enrolment Query Handling
Enrolment Plng Centers
Biometric UID Rejections
Devices, hardware, De-duplication Assignment identified
software, connectivity
Certifications People, admin support,
logistics etc.

Verification
Devices procedures
Data Updation
Data
Operators transfer to
CIDR

Client L1 and L2 Demographic Authentication

& biometric Letter
process
data capture Printing &
Delivery

Preparation Enrolment Ongoing

Activities Activities Activities

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 Enrolment Client

UIDAI client application package, named Aadhaar enrolment client, is used to

record demographic & biometric data of residents. Aadhaar enrolment client (AEC) is
also referred as ECMP, i.e. Enrolment Client Multi Platform, The captured data is
sent to CIDR for De-duplication, Aadhaar Generation and permanent storage.

Multiplatform implies that the AEC is now available for the Windows
and Linux operating system platforms.

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 Enrolment Client Features
 User Authentication
– Role based user authentication and authorization
– Application specific login. Users must be pre-registered with CIDR
 Pre-Enrolment Support
– Capability to upload pre-existing electronic demographic data to enrolment client
– Database that may be used for this purpose include PDS, NREGA, RSBY, Passport etc.
 Demographic data capture
– Textual data entry of the resident based on supportive documents like Proof of
Identification/Address (POI/POA)
 Basic Transliteration
– Conversion of demographic data from English to any Indian official language supported
– Language to be converted into is selected as a process of client configuration
 Pin code to Region Code mapping
– Supports client with master data file to enable correct mapping from pin code to state,
district & Village/Town/City

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 Enrolment Client Features
 Local Data Validation
– Data validation based on business rules on date of birth, address & relationship
 Biometric data capture & quality check
– Integration with biometric devices to capture Face, IRIS, and Fingerprint
– Vendor neutral quality check to meet quality criteria set by UIDAI
 Enrolment Receipt and Acknowledgement Form
– Provide resident an enrolment receipt with an enrolment receipt number, date/time &
details of data capture
– Provide operator a copy of the acknowledgement form signed by resident
 Secure data storage and data upload
– Secure transfer of data from enrolment client to CIDR through an offline device like
memory stick/ optical storage
 Automatic Sync with Server
– Auto delete of enrolment data at client through online communication with CIDR
– Automatic master data and software updates

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List of supporting documents notified in Aadhaar Act- 2016
• List A. POI (Proof of Identity) documents
• 1. Passport
• 2. PAN Card
• 3. Ration/ PDS Photo Card
• 4. Voter ID
• 5. Driving License
• 6. Government Photo ID Cards/ Service Photo Identity Card issued by PSU
• 7. NREGS Job Card
• 8. Photo ID issued by Recognized Educational Institution
• 9. Arms License
• 10. Photo Bank ATM Card
• 11. Photo Credit Card
• 12. Pensioner Photo Card
• 13. Freedom Fighter Photo Card
• 14. Kissan Photo Passbook
• 15. CGHS/ ECHS Photo Card
• 16. Address Card having Name and Photo issued by Department of Posts
17. Certificate of Identify having photo issued by Gazetted Officer or Tehsildar on
letterhead
18. Disability ID Card/ handicapped medical certificate issued by the respective State/ UT
Governments/ Administrations
19. Bhamashah Card
20. Certificate from Superintendent/ Warden/ Matron/ Head of Institution of recognized
educational institutions
21. Certificate of ldentity having photo issued by MP or MLA or MLC or municipal
Councilor on letterhead
22. Certificate of Identity having photo issued by village panchayat head or mukhiya for
rural areas
23. Gazette notification for name change
24. Marriage Certificate with photograph
25. RSBY Card
26. SSLC book having candidates photograph
27. ST/ SC/ OBC Certificate with photo

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• List B. POA (Proof of Address) documents
• 1.Passport
• 2. Bank Statement/ Passbook
• 3. Post Office Account Statement/ Passbook
• 4. Ration Card
• 5. Voter ID
• 6. Driving License
• 7. Government Photo ID cards/ Service Photo Identity card issued by PSU
• 8. Electricity Bill (not older than 3 months)
• 9. Water Bill (not older than 3 months)
• 10. Telephone Landline Bill (not older than 3 months)
• 11. Property Tax Receipt (not older than 1 year)
• 12. Credit Card Statement (not older than 3 months)
• 13. Insurance Policy
• 14. Signed Letter having Photo from Bank on letterhead
• 15. Signed Letter having Photo issued by registered Company on letterhead
• 16. Signed Letter having Photo issued by Recognized Educational Institutions on letterhead or
Photo ID having address issued by Recognized Educational Institutions
• 17. NREGS Job Card
• 18. Arms License
• 19. Pensioner Card
• 20. Freedom Fighter Card
• 21. Kissan Passbook
• 22. CGHS / ECHS Card
• 23. Certificate of Address having photo issued by MP or MLA or Gazetted Officer or
Tehsildar on letterhead
• 24. Certificate of Address issued by Village
• Panchayat head or its equivalent authority (for rural areas)
• 25. Income Tax Assessment Order
• 26. Vehicle Registration Certificate
• 27. Registered Sale / Lease / Rent Agreement
• 28. Address Card having Photo issued by Department of Posts
• 29. Caste and Domicile Certificate having Photo issued by State Govt.
• 30. Disability ID card/handicapped medical certificate issued by respective
State/UT
• Governments/Administrations
• 31. Gas Connection Bill (not older than 3 months)
• 32. Passport of Spouse
33. Passport of Parents (in case of Minor)
34. Allotment letter of accommodation issued by Central/State government (not more
than 3 years old)
35. Marriage Certificate Issued by the
Government, containing address
36. Bhamashah card
37. Certificate from Superintendent/ Warden/ Matron/ Head of Institution of recognized
shelter homes for orphanages etc. on letter head
38. Certificate of address having photo issued by Municipal Councilor on letterhead
39. ldentity Card issued by recognized educational institutions
40. SSLC book having photograph
41. School identity Card

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List C. POR (Proof of Relationship) documents

1. PDS Card
2.MNREGA Job Card
3. CGHS/ State Government/ ECHS/ ESIC Medical Card
4. Pension Card
5. Army Canteen Card
6. Passport
7. Birth Certificate issued by Registrar of Birth, Municipal Corporation and other notified
local government bodies like Taluk, Tehsil etc.
8. Any other Central/ State government issued family entitlement document
9. Marriage Certificate Issued by the Government
10. Address card having name and photo issued by Department of Posts
11. Bhamashah card ( For Rajasthan State residents)
12. Discharge card/ slip issued by Govt hospitals for birth of a child
13. Certificate of identity having photo issued by MP or MLA or MLC or Municipal
Councilor or Gazette Officer on letterhead
14. Certificate of identity having photo and relationship with HoF issued by village
panchayat head or mukhiya (for rural areas)

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• List D. DOB (Date of Birth) documents

• 1Birth Certificate
• 2. SSLC Book/ Certificate
• 3. Passport
• 4. Certificate of Date of Birth issued by Group A Gazetted Officer on letterhead
• 5. PAN Card
• 6. Mark sheet issued by any Government Board or University
• 7. Government Photo ID Card/ Photo Identity Card issued by PSU containing DoB
• 8. Central/ State Pension Payment Order
• 9. Central Government Health Service Scheme Photo Card or Ex-Servicemen
Contributory Health Scheme Photo card
• 10. A certificate or I-Card having Photo and Date of Birth (DoB) duly signed and
issued by a Government authority.
• 11. Photo ID card having Date of Birth, issued by Recognized Educational Institution
GPS CONFIGURATION
SYNC PAGE
OPERATOR VERIFICATION
ECMP ENROLMENT PAGE
Capturing resident’s Demographics Data

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 Capturing resident’s Photograph

Captured
Photograph

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Capturing resident’s Fingerprint

Captured
Fingerprints

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Capturing resident’s Iris

Captured
Iris of both
eyes

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Review & Confirmation of Captured Data

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EID Slip
ENROLMENT PROCESS

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www.uidai.gov.in

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 Errors caught during Enrolment
• All the packets which are enrolled by the operators moves to QC process
before Aadhaar generation. Hence, operators are required to pay
attention on common errors during enrolment of resident.
• Following errors are observed during QC process –
S.N Error Category
o.
1 Possible Gender/Photo Mismatch
2 Possible Age/Photo Mismatch
3 Poor Quality Photograph/Incorrect Photo
4 Possible Error in Name/Address
5 Possible Error in Name/Address
Transliteration
6 Possible Relationship Mismatch Description ( BE Portal )
7 Incomplete Address No/Partial Exception Available in Exception Photo – BE 2
8 Duplicate Object in Exception Photo – BE1
9 Photo of Photo
Photo of Photo in Exception Photo – BE 1
10 Biometric Exception Reject
Poor Quality in Exception Photo – BE 2
11 Unparliamentary/Offensive language
Both Photo of different Person – BE 1
12 Human Photo Missing
Exception Photo not as per guidelines – BE 3
13 Document Error (Upcoming)

Out of the mentioned error types, the packets with below given three error types are sent for correction to EAs (on
correction portal):  (1)Photo gender mismatch, (2)Name address transliteration error (3)Relationship mismatch.
If not corrected by EA & approved by respective Registrar within 21 days then those packets are also rejected. 37 / 28
Prioritization of Errors
Severe Errors:

1. Photo of Photo (POP) – (When a photo is of other photograph or

Non Human)
2. Biometric Error (BE-I)
3. Un-Parliamentary/Abusive Language in resident Demographics.
4. Document Error (DoE– I) - Missing/Fraudulent Document

Other Errors:
5. Documents Error (DoE– II) - Poor Quality / Invalid Document ,
Demographic Data Mismatch
6. Biometric Error (BoE– II) - Bad Quality Exception Photo, Exception
not visible in exception photo.
7. Biometric Error (BoE– III) - Photo not as per guidelines
8. Demographic Error (DE) - Gender/Photo Mismatch, Age/Photo
Mismatch, Error in Name/Incomplete Address, Relationship 38
Mismatch
Precautions to be taken (Contd.)
1. Original Document Scanning.

2. Verifier Signature in each enrolment & update form.

3. Don’t do Any Introducer base enrolment. Many

rejection due to this.

4. For 0-5 years no biometric of child to be taken,

enrolment HoF base.( Doc – Proof of relationship –
PoR ) – Birth Certificate, Ration Card, etc.

5. Always first clarify with the resident has he done

enrolment before or not.
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Photo of Photo

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Document Error (DOE II) - Invalid Document : POI Voter ID only address part given in which
resident Name & Photo not Given

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BE Case Exception Photo Blur

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Poor Quality Photograph

Multiple Faces in Photograph Brightness issue in Photograph

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Age/Photo Mismatch

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Demographic Error – DE ( Eg. Gender Photo Mismatch )

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 Tech Support Communication
1.      Enrolment Agency (EA) Code:
2.      Registrar (REG) Code:
3.      Regional Office:
4.      Issue Details and Error Message with Error Code (if any): 
5.      Contact Details for further discussion of the issue:
                        Name:
                                Designation:
                                Mobile:
                                Landline Number:
                                Email:
                                Alternate Email:
                           

Tech. Support email : techsupport@uidai.net.in

Phone: 080-23099400-22
Keep in cc: binay.singh@uidai.net.in
Thank You