Management

Information System
Management information systems provide us with the
information we need. It helps us to know what kind of
information we need to provide to people with the right
format and at the right time. The concept of MIS gives high
regard to the individual and his ability to use information.
Management information systems help us to process
information from the organization and present it in a form of
reports at regular intervals. They are systems that are able to
handle the information from collection to processing.
What is a management
information system?

Management information system (MIS) is a

system utilizing data from data processing
systems to produce summary information. It is
used to analyze other information systems applied
in operational activities in the organization.
 In business, management
information covers:
• the application of people
• documents
• technologies
• procedures by management accountants to solving
business problems (i.e. costing a product, service or a
business‐wide strategy)
 Example of MIS
APPLICATION DESCRIPTION
A computer system used to process orders Computer system assists users of the
for a business. system in automating processes related to
orders.
Modern websites Websites process transactions for an
organization or even those that serve
support requests to users.
Annual Budgeting Inputs: High volume data
Processing: Simple models
Outputs: Summary reports
Users: Middle managers
Management information system
(MIS) features:
• Structured and semi‐structured
decisions
• Report control oriented
• Past and present data
• Internal orientation
Interrelationship of
MIS to other
Information Systems
Management information system plays a vital role in
several function areas in an organization in line with
finance, accounting, marketing, manufacturing and
human resource.
 CHARACTERISTICS OF
MIS

MIS provides managers and decision makers

information to achieve their goals. It assists an
organization to control, organize and plan efficiently.
Furthermore, it helps in making fixed and standard
format of reports or help in developing custom reports.  
 Roles of MIS

MIS ensures that appropriate data is collected

from the various sources, processed, and sent,
the system is expected to fulfill the
information needs of an individual, a group
of individuals, the management
functionaries.  
 Summary of the general role
of MIS in the organization:  
• It support the decision making function in
the organization.
• It satisfies the diverse needs through a
variety of systems such.  
• It helps the clerical personnel in the
transaction processing  
 Summary of the general role
of MIS in the organization:  
• It helps the middle management in short
them planning, target setting and controlling
the business functions.  
• It is supported by the use of the
management tools of planning and control.
 MIS and Technology
Management information system relies heavily on the
hardware and software capacity of the computer and
its ability to process, retrieve communicate with no
serious limitations.
• Hardware has capabilities to design the MIS for a
specific situation.
• Software is available to transfer the data from one
computer system to another. 
 MIS and Academics
Management information system
also draws a lot of support in
academics.
• Operational research
• Accounting applications
• System Analysis
Management and
Organization
Professional Skills in Management
Today, we can see many signs that
management is working toward
increase professionalism, both in
business and in nonbusiness
organizations.
 Professional Skills in Management

In a certain organization, a manager

has different requirements in order to
mobilize his/her subordinates to meet
their goal.
Professional Skills in Management
There are lots of key qualities of
professionals. We note some
management skills to help the
manager to become more
professional and capable of
handling his/her subordinates.
MANAGEMENT SKILLS
Most managers nowadays possess these basic
management skills. These skills deeply help them
to become effective managers of their
organization. On the other hand, there are roles
and functions of a manager to consider in
facilitating these skills. These roles are set of
expectations from a person’s behavior. It is
important for a manager to have these certain roles
to utilize management within organization: 
a. A manager should possess
interpersonal behavior. He must
have the connection to his
subordinates to help him direct and
motivate his subordinates and
maintain his communications
towards them.
B. A manager should possess
informational behavior. He must
seek and receives information to help
him develop the organization. He may
forward this information to this
subordinate via memos, reports or
speeches.
C. A manager should be decisional.
He acts as initiator and champion of
innovation. He takes corrective
actions during crises or conflicts, and
he decides and represents his
organization during negotiations.
 What is supervision?
Supervision is the activity carried out by
supervisors to oversee the productivity and progress
of employees who report directly to the supervisors.
Supervision is a management activity and
supervisors have a management role in the
organization. Supervision of a group of employees
often may include:
1.Conducting basic management skills
(decision making, problem solving,
planning)
2.Organizing their department and teams
3.Noticing the need for and designing
new job roles in the group.
4. Hiring and training new employees
5. Employee performance
management (setting goals, observing
and giving feedback)
6. Conforming to personnel policies
and other internal regulation
What is
Organization
?
Organization is a system and a
collection of people and activity
formed for specific purpose. It
may refer to business, company,
corporation enterprise or firm.  
Organization is a system and a
collection of people and activity
formed for specific purpose. It
may refer to business, company,
corporation enterprise or firm.  
There are external environmental elements which affect
organization. These external environments consist of
elements outside an organization that relevant to its
operations. They exchange resources with the
environment and depend on it for their survival.
According to George Schell and Raymond McLeod Jr. of
the book Management Information Systems, they have
summarized external factors which affect an organization
by two categories: Direct‐action and Indirect‐action
components.
Importance of
Organization
it is a pattern of task groupings,
reporting relationships and authority
within an organization.
1. Line Organization –top
management has total, direct
control and each subordinate report
to a single supervisor to refer
everyone involved in producing
what firm sells.
Line Managers have the line
authority, the risk to make
decisions that directly affect the
firm’s output. The plant manager
is a line manager.
Functional Organization  ‐ It is a
system in which the various
functions involved in supervising a
worker are divided into separate
tasks performed by specialists
Line and Staff Organization
‐ Determining whether a member of an
organization is a line, or a staff
employee depends on the contribution
of his or her job to the goods or
services the organization sells.
Matrix‐Structured
Organization ‐ It is one that
combines horizontal and vertical
lines of authority and also
functional and product‐
departments.
Network Structure
The linking of numerous, separate
organizations to optimize their
interaction in order to accomplish
a common, overall goal. 
Virtual Organization
This emerging form is based
on organization members
interacting with each other
completely, or almost
completely, via
telecommunications
Self‐Managed Teams
These teams usually include from
5‐15 people and are geared to
produce a product or service.
Members provide a range of the
skills needed to produce the
product.
Learning Organizations
Managers ensure time to
exchange feedback, to
inquire and reflect about the
feedback, and then to gain
consensus on direction.
Self‐Organizing
Systems
Self‐organizing systems have
the ability to continually change
their structure and internal
processes to conform to
feedback with the environment. 
Organizational

Chart
It is a diagram of the positions and
reporting relationships within an
organization. It provides a graphic
representation of how an organization is
structured. Positions on the top of the
chart have formal authority than lower on
the chart. The lines joining boxes in an
organization chart indicate reporting
relationships and the chain of command.
EXAMPLE OF ORGANIZATIONAL
CHART
Case Studies
There are series of cases given. Try to answer
all of them with these guide questions:
• Is management information system existing in the story?
• Identify the roles of management information system
presented in the scenario.
• List some applications of management information in the
story
• How does management information system become essential
in the story?
• What problem /s have you seen in the story?  
The Vice President
CDR‐
king
Rocks in the Bucket
In the Airport