Course Title: Management

Information System (MIS)

Credit Units: 3
Course Level: UG (BBA-III)
Course Code: CSIT204

Topic: Definition, Objectives & Role of MIS

Introduction to MIS
• Management Information Systems (MIS) is a formal
discipline within business education that bridges the gap
between computer science and well-known business
disciplines such as finance, marketing, and management.

• The term Management Information Systems (MIS) has

several definitions that might depend on where you look
or who you ask. Common among these many definitions
is that "MIS represent a collection of technologies,
people, and processes that manage the information and
communication resources of an organization".
Continued…
Even if you do not realize it, you use MIS every day.
• If you use email, you are using MIS, since email is an
information system (though you, the user, only see one
end of it).
• If you log into a computer every morning and access or
edit data on corporate servers, you are using information
systems.
• In general terms, information systems encompass any
interactions between organized data and people.
• MIS can be the means by which information is
transmitted (such as the Internet), the software that
displays the information (such as Microsoft Excel), or the
systems that manage the data.
 Continued…

• In this course (CSIT204: MIS), you will learn about

the concept of
oModule-I: Information Technology in Management
oModule-II: Information Systems within Business
Management
oModule-III: Knowledge Based Systems
oModule-IV: Managerial Implications of IT/IS in
Global business
oModule-V: Practical aspects and applications of
IT/IS
Continued…

• To the managers, Management Information System

is an implementation of the organizational systems
and procedures.

• To a programmer it is nothing but file structures and

file processing. However, it involves much more
complexity.
MIS- management information system,
Definition
Definition: Management Information System or 'MIS' is a
planned system of collecting, storing, and disseminating
data in the form of information needed to carry out the
functions of management.

• The term MIS, refers to a computer-based methodology

that equips decision makers in an organization with the
tools to organize, evaluate and efficiently manage
departments.

• The process chiefly involves in storing of data and

generating reports that will throw light on the business
key points to make right decisions.
Continued…

• The MIS system may also include software that supports

in decision making. The software keeps a complete record
of the past and current data in the required format and
presents it for analysis whenever it is needed.

• Besides database maintenance and decision making, the

software comes handy in keeping a complete record of
the hardware resources, project management applications,
people management, and decision support systems.

• On the whole, it serves as the backbone of an

organization guaranteeing smooth and efficient
functioning.
Objectives of MIS
• The goals of an MIS are to implement the organizational structure
and dynamics of the enterprise for the purpose of managing the
organization in a better way and capturing the potential of the
information system for competitive advantage.

Following are the basic objectives of an MIS −

• Capturing Data: Capturing contextual data, or operational
information that will contribute in decision making from various
internal and external sources of organization.

• Processing Data: The captured data is processed into information

needed for planning, organizing, coordinating, directing and
controlling functionalities at strategic, tactical and operational level.
Processing data means −
making calculations with the data
sorting data
classifying data and
summarizing data
Continued…
• Information Storage: Information or processed data need to
be stored for future use.

• Information Retrieval: The system should be able to retrieve

this information from the storage as and when required by
various users.

• Information Propagation: Information or the finished

product of the MIS should be circulated to its users
periodically using the organizational network.
How Management Information Systems
Improves the Organization Performance
• The management information system helps in getting useful reports
that will enable businesses to stay competing and make well-planned
business decisions.
• But the organization needs an effortless way to distribute the crucial
information with team members and business executives.
• Comodo offers best-in-class *Customer Relationship Management
System (CRM) tool to manage Sales force Automation, Customer
Support & Services, Marketing Automation, Inventory Management,
Calendar & Activity Management and Telephony, email & SMS
integration.
• Comodo CRM allows businesses to save time and grow productivity
by implementing automatic workflows to generate, nurture and close
customer leads and opportunities.
• By incorporating Comodo CRM you'll improve the overall reporting
and maximize the performance of organization.
Role of MIS in Business Organization
For simply understanding Management
Information System (MIS) it can
divide into three Word and Understand
Part by part
• Management: "Management is
function to do the work at right time,
by the right person, for the right
job."
• Information: "Information is
collection of organized data which
play a crucial role for decision
making."
• System: "System consists for a set
of elements which provides a
framework to convert unorganized
data into organized information."
MIS refers to such system which
provides accurate information to the
entire level of management for
decision making process. For right job
at right time, by the right person.
Continued…
• MIS has become very necessary due to emergence of high complexity
in business organization.

• It is all to know that without information any organization cannot take

even a single step properly regarding the decision-making process.

• Because it is matter of fact that in an organization decision making

plays an essential role for the achievement of its objectives and we
know that every decision is based upon information.

• If gathered information is irrelevant than decision will also incorrect,

and organization may face big loss & lots of difficulties are surviving
as well.
Continued…
Continued…
• Help in decision making: MIS plays a significant role in decision making
process of any organization. Because in any organization decision is made
based on the relevant information, which can only be retrieve from the
MIS.
• Help in coordination among the department: MIS also help in
establishing a sound relationship among every persons of the department
to department through proper exchanging of information's.
• Helps in finding out problems: As we know that MIS provides relevant
information about every aspect of activities. Hence, if any mistake is made
by the management, then MIS information helps in finding out the solution
of that problem.
• Helps in comparison of business performance: MIS store all past data
and information in its database. That’s why management information
system is very useful to compare business organization performance. With
the help of MIS, an organization can analyze their performance means
whatever they do last year or previous years and whatever the business
performance in the current year and measures organization development
and growth.