Professional Documents
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Management is the organization and coordination of the activities of a business (or some other
formal organizational setting) in order to achieve defined aims and objectives .
Objectives - short term, more specific statement means of achieving set plans and should be
SMART.
SMART
Process of planning, organising, leading and controlling to make things happen thus attaining
organisational objectives.
The process of planning, organizing, leading and controlling resources to achieve organizational
goals effectively and efficiently.
Organization – made up from 2 or more people that is goal directed and deliberately structured.
Characteristics of management
It is an organized activity
Is a group activity
Management writers who participated in this efforts are considered the pioneer of
management study.
Subfields of the Classical Perspective on
Management
Focuses on the
individual
worker’s
productivity Focuses on the
overall
organizational
Focuses on the system
functions of
management
Scientific Management
Introduced by Frederick Winslow Taylor.
Introduced differential rate compensation system whereby more productive workers received a
higher pay rate.
First recognized that successful managers had to understand the basic managerial functions.
Fayol’s managerial functions of planning, leading, organizing and controlling are routinely used
in modern organizations.
To find the principles and guidelines for determining how to manage systematically and
effectively.
Bureaucratic management
Focuses on the overall organizational system.
Firm rules
A fixed hierarchy
Is associated with:
Elton Mayo
Douglas McGregor
Chester Barnard
C) QUANTITATIVE APPROACH
• Characterized by its use of mathematics, statistics, and other quantitative
techniques for management decision making and problem solving.
1. A decision-making focus
The primary focus of the quantitative approach is on problems or situations that require direct
action, or a decision, on the part of management.
Measurable Criteria
The decision-making process requires that the decision maker select some alternative course of
action.
Quantitative Model
To assess the likely impact of each alternative on the stated criteria, a quantitative model of the
decision situation must be formulated.
Computers
The systems sees each change in a part of the system as having an impact on all others parts.
The system helps managers to realize that every action has consequences somewhere inside as
outside the organization.
E) CONTINGENCY PERSPECTIVE
A view that proposes that there is no one best approach to management for all situations.
• Asserts that managers are responsible for determining which managerial approach is likely to
be most effective in a given situation.
Discuss the pros and cons of using the contingency theory/approach in management. Use of
examples is encouraged.
Identify and discuss 5 major contemporary issues that managers in Zimbabwe face
THANK YOU