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BPNT
BPNT
research perspectives
By Soonhan Haddad
( 211-23-0004)
TWO RESEARCH ARTICLES
Study 1:
● Utilized a survey
● Analyzed with Structural Equation Modeling (SEM)
Study 2:
● Qualitative approach
● Supports the proposed theoretical model
Study 3:
● Naturalistic sample
● Tested alternative hypotheses with hierarchical regression.
Hypothesis
Study 1
● Consumer attachments to human brands lead to increased satisfaction, trust, and commitment.
Study 2
● Study 2 highlighted the emotional richness of the consumer experience with attached human brands
Study 3
● Study 3 provided additional confirmation of the theoretical model using a different sample.
Attachment Strength is Distinct
● Attachment strength is separate from trust, satisfaction, commitment, and other constructs tied to
strong relationships.
Predictive Power
● Attachment strength predicts various relationship features and benefits for marketers.
Comprehensive Benefits
● Attachment strength is theoretically robust and can be achieved by creating feelings of autonomy
and/or relatedness.
Efficient Metric
● Attachment strength offers a useful way to conceptualize and measure the strength of consumer-
brand relationships.
Theoretical Implications