FAIRNESS,

ACCOUNTABILIT
Y, AND
TRANSPARENCY
LEARNING OBJECTIVES
The learners shall be able to:
 Give examples of how fairness, accountability and transparency
practiced in business and non-profit organizations.
 Share the observations on business policies and practices.
WHAT CAN YOU
SAY?
WHY IMPLEMENT?
Companies who implement these principles into
working environment life will ensure corporate
success and economic growth.
FAIRNESS

Equal Treatment
FAIRNESS IN BUSINESS
It refers to the value of treating people with a
standard of performance that is consistent and equal
based on commitments.
CAN YOU
SHARE?
CAUSES OF UNFAIRNESS
The issues of…
1. Money
2. Competition
3. Pride
COMMON EXAMPLES OF
UNFAIRNESS
Taking credit for another’s work
Shifting blame
Inequitable allocation of workload
Promotions of the less competent for political
reasons
 “WHENEVER SOMEONE IS
STARVED OF SOMETHING
HE WANTS SUCH AS A JOB, A
PROMOTION OR A
CONTRACT, FAIRNESS IS
DEPRIVED.”
 FAIRNESS IS CONCERNED
WITH ACTIONS, PROCESSES,
AND CONSEQUENCES THAT
ARE MORALLY RIGHT,
HONORABLE, AND
EQUITABLE.
 IS IT REALLY
IMPORTANT TO
KNOW OUR
RESPONSIBILITIES
?
ACCOUNTABILITY
It refers to the obligation and
responsibility to give an explanation or
reason for the company’s actions and
conduct.
It has strong connection to expectations.
CLEAR COMMUNICATION OF
EXPECTATIONS AND WELL
DEFINED GOALS IS VERY
EFFECTIVE TOOL IN
ENHANCING PERFORMANCE
AT EVERY LEVEL OF
ORGANIZATION.
COMPANIES ARE
PRIMARILY
ACCOUNTABLE TO:
1. Investors
2. Customers
3. Employees
4. Communities
COMPANIES ARE PRIMARILY
ACCOUNTABLE TO:
1. Investors – they want more information about board
performance, morally acceptable policies and practices,
compensation policies and the behavior of senior
management, as well as fully transparent financial data and
information on the company’s prospects for growth.
2. Customers – they want a quality product at a fair price.
COMPANIES’ ARE PRIMARILY
ACCOUNTABLE TO:
3. Employees – everyone knows the demands that full
employment has brought to accept on companies.
4. Communities – companies face enormous pressure
from community groups to be good corporate citizens.
TRANSPARENCY
 It means openness and willingness by the company to
provide clear information to shareholders and other
stakeholders.
 Transparency ensures that stakeholders can have
confidence in the decision-making and management
processes of a company.
 TRANSPARENCY IS ONE
OF THE TOP FACTORS IN
SHAPING THE HAPPINESS
AND SATISFACTION OF
THE EMPLOYEES IN
THEIR WORKPLACE.
RESPECT
 A transparent business demonstrates respect for both
employees and customers.
 Even outsiders, who have the chance to observe and know
how a business operates behind the scenes and the
processes that are involved in all the business operations,
will likely have respect for the organizations.
POSITIVE PUBLIC
PERCEPTION
Scandal often triggers some companies to become
transparent.
They have to openly protect themselves or otherwise
enlighten the public of their actions and behaviors.
STAFF INVOLVEMENT
Staff members with no idea about the business may
assume, contribute in spreading gossip, or if not be
unconvinced and fearful regarding the condition of the
company and the security of their jobs.
CUSTOMER SERVICE
 Customer service can get better through transparent business
operations.
 A manufacturer that openly confess a defect, promises action
to repair it, and expresses regret for its mistakes is more
likely to keep or still draw customers who are glad about the
level of sincere and truthful behavior shown.
IMAGE MANAGEMENT
 It is easy to manage the public perception of a company by
being open and transparent.
 The release of timely information that is advantageous to the
company will make handling even of the toughest situations
manageable.
CORPORATE GOVERNANCE
 It is the framework of rules and practices by which a
company’s board ensures accountability, fairness and
transparency in its relationship with stakeholders such as
customers, management, employees, government, and
community.
CORPORATE DISCLOSURE
It is a big part of corporate governance.
Corporate Disclosure is generally believed to be a good
thing since a clear and well-timed announcement aids
stakeholders of the company and other market
participants make knowledgeable decisions about
their investments.
CODE OF ETHICS
It consists of general statements that serve as
principles and the basis for the rules of conduct.
It provides visible guidelines for behavior.
CODE OF CONDUCT
 Formal statement that describes what an organization
expects of its employees.
SAMPLE CODE OF CONDUCT