Professional Documents
Culture Documents
Management Theories
Why Management History?
2000
The Technology-Driven Workplace
1990 2010
The Learning Organization
1980 2010
Total Quality Management
2000
1970
Contingency Views
2000
1950
Systems Theory
1940 2000
Management Science Perspective
1990
1930
Humanistic Perspective
1890 1990
Classical
1940 2010
1870
Schools of Management Thought
Classical School
– Scientific management.
– Administrative Principles.
Behavioral School
– Human Relationships Approach
Management Science School
Recent Historical Development
Systems Theory
1. Scientific Management: Frederick Taylor
(1856-1915)
Frederick Taylor was an American mechanical
engineer who wanted to improve industrial efficiency.
He is considered as the father of scientific
management.
• Worked at Midvale Steel (beginning as a common
worker, chief engineer, in 6 years)
• Started with time study and motivation plans.
• Taylor wanted to reduce the time a worker spent on
each task by optimizing the way the task was done.
1. Scientific Management: Frederick Taylor
(1856-1915)
Responsibility 9. Initiative
10. Discipline
3. Unity of command
11. Compensation
4. Line of authority
12. Stability of Employees
5. Centralization
13. General interest over
6. Unity of Direction
individual interest
14. Common spirit
Behavioral Management School
• Focuses on the way a manager should personally
manage to motivate employees.
• Behavioral management theory is often called the
human relations movement because it addresses
the human dimension of work.
• The theorists who contributed to this school viewed
employees as individuals, resources, and assets to
be developed and worked with — not as machines,
as in the past.
Theory X and Y
• Douglas McGregor proposed the two different
sets of worker molds.
Theory X - Classical Theory :
1. Assumes the average worker is lazy, dislikes work
and will do as little as possible.
2. Managers must closely supervise and control
through reward and punishment.
Theory Y- Human relationships Theory :
1. Assumes workers are not lazy, want to do a good job and
the job itself will determine if the worker likes the work.
2. Managers should allow the workers feel freedom, and
exercise initiative and self-direction.
Theory X / Theory Y
Theory X Theory Y
Employee is lazy. Employee is not lazy.
• Quantitative management :
– uses mathematical techniques, like linear
programming, modeling, simulation and chaos
theory
• Operations management :
– provides managers a set of techniques they can
use to analyze any aspect of an organization’s
production system to increase efficiency
Management Science Theory