HOSPITAL TANAH MERAH – DIGITAL CALL

SYSTEM INTRODUCTION & INFORMATION –

Digital Call System – GMS

• Leading Malaysian manufacturer of unique queue and customer service systems for the entire banking
sector.

• ISO 9001 certified since 2004

• Awarded Business Superbrand in 2006.

• Market leader for Queue Management System in Malaysia.

 DIGITAL CALL SYSTEM - EQUIPMENT

• IP Counter terminal, powered by POE – CT700

• Placed at each counter (ie: Pharmacy,
Consultation rooms, Clinics etc.)

• Multifunction thermal ticket printer – MTP7150

• One unit required at each Department / Area

• Voice module with ceiling speaker – VM700

• Placed in local rack.
DIGITAL CALL SYSTEM – EQUIPMENT
(CONT’D)

• Queue Processor – QP750

• Main system controller
• Placed in Sister Room Level 2

• Multimedia Information Display – MIC215-CV2

• Display customized videos/slideshows/TV channel side-
by-side with queue numbers.
• Placed behind tv
DIGITAL CALL SYSTEM – PROPOSED WORK FLOW
 LOCATIONS OF DIGITAL CALL
Level Counter Terminal Qty Department Rack Description
15 Reception Size 6U
5 Outpatient Pharmacy Voice Module
1 5 Imaging Department Items: POE Network Switch
5 Central Registration Network switch
5 Admission Revenue
Item Location
20 General Medicine
PC
1 Clinic Lab Level 2: Sister Room
Workstation
2
8 Psychiatric Clinic Main Rack Level 1: Riser
13 General Surgery
4 2 Day care
 LOCATIONS OF DIGITAL CALL – by items
No. Product Code Item Location
1 QP750 Main Processor In main Rack
2 MTP7150 Thermal ticket printer Near counter
3 MIC125-CV2 Multimedia Information Controller Behind TV units
4 CT700 Counter Terminal On top of counter
5 SP10C Ceiling Speaker At ceiling, near TV units
6 VM700 Voice Module In local rack
7 POE81 POE network switch In local rack
Digital Call - Layout and Schematic Drawings

NO. DRAWING

1 LAYOUT – LEVEL 1

2 LAYOUT – LEVEL 2

3 LAYOUT – LEVEL 4

4 SCHEMATIC – SINGLE LINE

5 COUNTER & RACK DETAIL INSTALLA

TION
Digital Call - MID and Ticket designs
QUESTIO
NS?