QA Check Cases_Aug

Bai Miaomiao 00565015

Security Level:
Overview

 Issues Found During QA

• Link not open in new window
• Invalid QA set
• No test record
• No extended questions
• Standard question not triggered
• Display issue

 Excellent Practices
Link Not Open in New Window - CL
Preventa HUAWEI nova Y90
Please do remember to select the open in new window option. Otherwise, costumers cannot go
back after clicking the link.
You are advised to check every link at Celia.

3 Huawei Proprietary - Restricted Distribution

Invalid QA Set - ES

¿Mi dispositivo tiene garantía

internacional?

The QA set Tiendas Físicas de

HUAWEI in this corpus cannot be
triggered.

4 Huawei Proprietary - Restricted Distribution

Invalid QA Set - FR

HUAWEI Care – Service officiel de

remplacement d'écran

The QA set Tiendas Físicas de HUAWEI in this

corpus cannot be triggered.

5 Huawei Proprietary - Restricted Distribution

No Test Record - MX
Agregar o remover una tarjeta bancaria para compras dentro de aplicaciones
No puedo mover un archivo a la Caja fuerte
You are required to check your corpus at Celia for possible errors. Enter test and then your standard
question. There will be logs in the Venus.

6 Huawei Proprietary - Restricted Distribution

No Test Record - ES
¿Qué hago si mi reparación está retrasada?
No test record on the creation date 2022-08-20.
You are required to check your corpus at Celia for possible errors. Enter test and then your standard
question. There will be logs in the Venus.

7 Huawei Proprietary - Restricted Distribution

No Test Record - JP
ウェアラブルのバンドの一部が切れた
Huawei スマホ以外のスマホ上の My HUAWEI アプリと HUAWEI スマホ上の My HUAWEI アプリの違い
No test record on the creation date 2022/8/22.
You are required to check your corpus at Celia for possible errors. Enter test and then your standard
question. There will be logs in the Venus.

8 Huawei Proprietary - Restricted Distribution

No Test Record - PL
Odpowiedź do innych krajów – PL

No test record
You are required to check your corpus at Celia for possible errors. Enter test and then your standard
question. There will be logs in the Venus.

9 Huawei Proprietary - Restricted Distribution

No Test Record - IT
FAQ su HUAWEI Pay

No test record on the creation date 2022/8/8.

You are required to check your corpus at Celia for possible errors. Enter test and then your standard
question. There will be logs in the Venus.

10 Huawei Proprietary - Restricted Distribution

No Test Record - TR
Telefonumda Güvenli moda girip çıkın
Kalemim bilgisayara takıldıktan sonra yanıt yok
Telefonumun veya tabletimin ekran yenileme hızını ayarla
HUAWEI deneyim mağazası ürün bilgisi
No test record on the creation date.
You are required to check your corpus at Celia for possible errors. Enter test and then your standard
question. There will be logs in the Venus.

11 Huawei Proprietary - Restricted Distribution

No Extended Questions - IT

La funzione Carte di Pagamento non è presente in HUAWEI Wallet

12 Huawei Proprietary - Restricted Distribution

Insufficient Extended Questions – PL

Odpowiedź do innych krajów – PL

You are advised to add at least 5 extended questions for each corpus.

13 Huawei Proprietary - Restricted Distribution

 No Test Record - FR
Réinitialiser un identifiant HUAWEI associé à un email ou à un numéro de téléphone
Ma commande est retardée
No test record.
You are required to check your corpus at Celia for possible errors. Enter test and then your standard
question. There will be logs in the Venus.

14 Huawei Proprietary - Restricted Distribution

Incorrect Link - FR

2022 Rentrée scolaire - Offres rentrée scolaire

The link (https://www.consumer.huawei.com/fr/offer/) in the corpus is incorrect, and the pace cannot be
displayed. The correct one is https://consumer.huawei.com/fr/offer/. Please replace it.

15 Huawei Proprietary - Restricted Distribution

Standard Question Not Triggered - MX
Desactivar SafeSearch en Petal Search en mi teléfono o tableta

Product not fully selected. In this case, tablet is missing.

16 Huawei Proprietary - Restricted Distribution

Product Not Selected - EG
‫اشتر اآلن‬:
ِ HUAWEI nova Y70

17 Huawei Proprietary - Restricted Distribution

No Extended Questions - DE
Kann ich auch eine Großbestellung tätigen
Gemacht für Großes - unser HUAWEI MateBook 16

18 Huawei Proprietary - Restricted Distribution

No Test Log - DE

Erhalte ich einen Reparaturbericht vom Service Center oder der Werkstatt?

19 Huawei Proprietary - Restricted Distribution

Display Issue - TR

İstediğiniz ekran koruyucuyu ve arka kapak

koruyucusunu satın alın

The corpus is displayed abnormally. Please

remove the format and try again.

20 Huawei Proprietary - Restricted Distribution

 Excellent Practice - Z01KC5E0264 from UAE

‫اشتر اآلن‬:
ِ HUAWEI MateBook 16s

This sales corpus provides the

information on prices, features,
and buying links that customers
mostly needed. There is no
redundant infor and is
instructive.

21 Huawei Proprietary - Restricted Distribution

Excellent Practice - Z01AW3E0038 from KSA

‫سياسة وفترة الضمان لمنتجات هواوي‬

Classify and summarize the warranty

information, and provide links for each product
model, which is very thoughtful.

22 Huawei Proprietary - Restricted Distribution

Excellent Practice - Z01QVEE0167 from ES

¡VUELTA AL COLE! - Empieza

el Nuevo Semestre con DTO.
de hasta 60%

Simple and short, with all

necessary information included.

23 Huawei Proprietary - Restricted Distribution

Excellent Practice - Z00QF0E0128 from CO

Preguntas frecuentes para el seguro contra

pérdida HUAWEI Loss Care

• Follow the 5W1H principle.

• Category information into a table.
• Concise and easy-scanning.

24 Huawei Proprietary - Restricted Distribution

Thank you. 把数字世界带入每个人、每个家庭、
每个组织，构建万物互联的智能世界。
Bring digital to every person, home and
organization for a fully connected,
intelligent world.

Copyright©2018 Huawei Technologies Co., Ltd.

All Rights Reserved.

The information in this document may contain predictive

statements including, without limitation, statements regarding
the future financial and operating results, future product
portfolio, new technology, etc. There are a number of factors that
could cause actual results and developments to differ materially
from those expressed or implied in the predictive statements.
Therefore, such information is provided for reference purpose
only and constitutes neither an offer nor an acceptance. Huawei
may change the information at any time without notice.