HUMAN RESOURCE

MANAGEMENT
Chapter 8
Performance Management
and Appraisal Today

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PREVIOUS LECTURE
REVIEW
1. Explain how to use five training techniques.
2. List and briefly discuss four management development
methods.
3. Answer the question, “What is organizational
development and how does it differ from traditional
approaches to organizational change?”
4. Explain what to consider in evaluating the effectiveness
of a training program.

2
LEARNING OBJECTIVES

1. To explain the purpose of performance

appraisal.
2. To discuss the pros and cons of at least eight
performance appraisal methods.

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EXPLAIN THE PURPOSE OF
PERFORMANCE APPRAISAL
PERFORMANCE APPRAISAL

Steps in Performance Appraisal

Why Appraise Performance?
Defining Employee’s Performance Standards
THE THREE-STEP
PERFORMANCE
APPRAISAL CYCLE
HOW TO SET AFFECTIVE
GOALS

1. Assign specific goals

2. Assign measurable
goals
3. Assign challenging but
doable goals
4. Encourage participation
WHO SHOULD DO THE
APPRAISING? (1 OF 2)

Peer Appraisals
Rating Committees
Self-Ratings
WHO SHOULD DO THE
APPRAISING? (2 OF 2)

Appraisal by Subordinates
360-Degree Feedback
Crowd Appraisals
APPRAISAL
Graphic Rating Scale Method
METHODS (1 OF 4)
APPRAISAL METHODS (2 OF 4)

Alternation Ranking
Paired Comparison Method
Forced Distribution Method
 Drawbacks
PAIRED COMPARISON
METHOD
APPRAISAL METHODS (3 OF 4)

Critical Incident Method

Behaviorally Anchored Rating
Scales
Appraisal Forms in Practice
Management by Objectives
(MBO)
BEHAVIORALLY ANCHORED RATING
SCALE
THE MANAGEMENT BY
OBJECTIVES METHOD
1. Set the organization’s goals
2. Set department goals
3. Discuss departmental goals
4. Define expected results
5. Conduct performance reviews
6. Provide feedback
APPRAISAL METHODS (4 OF 4)

Computerized and Online Performance Appraisals

Virtual Appraisal Games
Electronic Performance Monitoring
Talent Management and Differential Employee
Appraisal
Conversation Days
 SUMMARY
1. Performance Appraisal
2. The Three-Step Performance Appraisal Cycle
3. How to Set Effective Goals
4. Who Should Do the Appraising?
5. Appraisal Methods
6. Paired Comparison Method
7. Behaviorally Anchored Rating Scale
8. The Management by Objectives Method
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REFERENCES

• Fundamentals of Human Resource

Management by Gary Dessler (15th edition)
• Managing Human Resources by Luis R.
Gomez-Mejia, David B. Balkin, Robert L.
Cardy (8th edition)

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THANK YOU

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