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Tajuk: Perkembangan Makanan Tradisi Roti Canai Di

Malaysia Pada Tahun 1990 Hingga 2020

Name: Gan Jia Pei


Student ID: I22022258
Subject: BUS2201E
Use Simple Words

• Clarity of thought

• Avoid excessive use of the infinitive

• Avoid jargon
Be Focused

• Always relate to the topic

• Giving all the details breaks the listener's


attention

• Provide a coherent summary


Give Feedback

• Give correct feedback

• Could be non-verbal smiles

• Give the sender the opportunity to analyze the effect


of the message
Be Clear

• Use simple English

• Avoid formality

• Write in an easy,natural style


Be Brief

• be short

• give enough information and opnion

• be prepared to go deeper if there’s request


Be Accurate

• Check facts carefully

• Include all relevant details

• Proofread thoroughly
Be Memorable

• Perceive business communications as white noise


in the background

• Do something that can stick in mind


Be Committed

• Give information

• Express opinion and have a stake in the outcome

• Show your worth


Thank You

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