20XX

SAS 10:
METHODS , TECHNIQUES AND
GROUP 3

STRATEGIES OF NEGOTIATION AND

MEDIATION

Learning Targets:
At the end of this module
students will be able to:
1. Interpret the different
techniques and strategies of
negotiation and mediation
2. Distinguished the techniques
and
strategies of negotiation and
mediation

METHODS , TECHNIQUES AND STRATEGIES OF 2

NEGOTIATION AND MEDIATION
 20XX

What are Strategies and Techniques?

STRATEGIES TECHNIQUES
• A method or plan chosen to bring about a • a way of carrying out a particular task,
desired future, such as achievement of a especially the execution or performance
goal or solution to a problem. of an artistic work or a scientific
• goals procedure.
• can use to prioritize and focus your • has concrete ways of accomplishing
efforts those goals
• creates and implements the design
METHODS , TECHNIQUES AND STRATEGIES OF NEGOTIATION 3
AND MEDIATION
 A good mediator uses many strategies
and tactics to help parties reach agreement.
These include:
 Ripeness-Promoting Strategies
Strategies and - strategies to convince people that negotiation
is preferable to continued confrontation.
Techniques of Mediation Convening Processes
- bring disputant to a preliminary meeting
- assessing the conflict situation, identify key
stakeholders and participants, introducing
option for a resolution process and considering
ground rules.
 Conflict Assessment
- process of determining what is going on,
who is involved, what option of resolution.
METHODS , TECHNIQUES AND STRATEGIES OF 4
NEGOTIATION AND MEDIATION

Strategies and
Techniques of Mediation-setCodes
METHODS , TECHNIQUES AND STRATEGIES OF
NEGOTIATION AND MEDIATION
 Ground Rules
- safe places in common also tend to be
created and sustained
- giving every participant equal
opportunity to speak, and not pressuring
individuals to speak.
of Conduct for Intervenors
a codes of conduct for participant,
mediators and also have codes of conduct
- negotiated on a case-by –case basis, others
are fairly standard and are specified in
various documents .
 Creating Safe Space for
Communication
- This essay discusses various obstacles to
effective communication and explores how
to create supportive climate 5

Strategies and
Techniques of MediationSequencing Strategies and Tactics
METHODS , TECHNIQUES AND STRATEGIES OF
NEGOTIATION AND MEDIATION
 Reframing
- mediator does is not get the parties to
explain their views of the problem so that
each side sees how the other is framing the
conflict.
- Mediators dealing with very large social
conflicts have to skillfully manage a very
complex and diverse set of challenges
Option Identification
- an essential step in the process of resolving
any conflict
- this is the most creative step of the
mediation process 6
  Focusing on Commonalities
- parties both understand their
differences and yet focus on their
Strategies and commonalities
Techniques of Mediation - outlines some strategies for locating
common ground
 Caucus
- are meetings that mediators hold
separately with each side of a dispute
- outlines the basic steps of a caucus
and their role in effective mediation
processes
- discusses the downsides of causing .
METHODS , TECHNIQUES AND STRATEGIES OF 7
NEGOTIATION AND MEDIATION
 Different Negotiation Technique And Strategy In
Different Cases/Scenario
Negotiating Strategies for Schizophrenic
Individuals
 Avoid convincing them of the reality;
 Avoid entering the unreal;
 Attempt to understand;
 Avoid getting the services of the hostage-taker’s family as intermediaries;
 Avoid getting the services of health professionals because schizophrenic
 individuals have a negative view of them; and
 Avoid staring or getting too close

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MEDIATION
 Different Negotiation Technique And Strategy In
Different Cases/Scenario
 Negotiating Strategy for Antisocial Individuals
 Be reminded of the subjects’ egocentricity;
 Keep the subject busy;
 Convince the subject that safe releases are to his advantage;
 Be reality-oriented; and
 Avoid non-police intermediaries.
 Negotiating Strategy for Inadequate Individuals
 Try to find a way of resolving the situation to avoid failure;
Try to talk more about success; and
Try to raise self-esteem.
METHODS ,TECHNIQUES AND STRATEGIES OF NEGOTIATION AND 9
MEDIATION
 Different Negotiation Technique And Strategy In
Different Cases/Scenario
Negotiating Strategy for Depressed Individuals
 Be patient for replies;
 Avoid getting friends of the depressed individuals to assist since their
presence may escalate guilt;
 Beware of sudden improvements;
 Do not crowd and avoid small body space;
 Beware suicide by cop;
 Discuss “real world” vs. “abstract”;
 Postpone action instead of changing mood; and
 Empathy
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MEDIATION