Infosys

B H AV I K A K E S H AV G H O L A P
S U B J E C T- C R O S S C U LT U R E
MANAGEMENT
SEM-8
ROLL NO-19010
“Progress is
often equal to
the difference
between mind
and mindset”.
-Narayan murti.
History of Infosys
1987 1999
1981 Listed on NASDAQ
Established by N.R. Narayan murti And became the 21st company in
and six engineers in Pune, India. Opened first international office in the world to achieve a CMM level 5
Boston, US certification

2006 2012 2023

Infosys celebrates 25 years, with Listed on the NYSE
market and crossed the fastest-growing IT
revenue crossed US$ 2 billion.
US$ 7 billion revenue services brand of 2022
Employees grow to 50k+
mark
About Infosys
• Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our
people work to amplify human potential and create the next opportunity for people, businesses and
communities. With over four decades of experience in managing the systems and workings of
global enterprises, we expertly steer clients, in more than 50 countries, as they navigate their
digital transformation powered by the cloud. We enable them with an AI-powered core, empower
the business with agile digital at scale and drive continuous improvement with always-on learning
through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are
deeply committed to being a well-governed, environmentally sustainable organization where
diverse talent thrives in an inclusive workplace.
Cultures @ Infosys
Dominant Culture –
Core Values

Culture of top
management

Sub-culture

Culture of
person/cubicle
 Work culture at Infosys
 Environmental friendly strategy.
Infosys operating using a clean power source of windmills that are attached to each building and the use
solar powered mini-vans for handicapped and pregnant women for transportation within the company.
 Flexible approach to communication:
Employees have the chance to meet and talk to the top management team. employees are encouraged to
talk informally to each other and fun and jokes are allowed. The methods above increase employees’
effectiveness and creativity.
Infosys wants to encourage communication between project members and employees to create a good
work ethic, for example various activities are organized after each project completion to help employees
get a better understanding of each other, to ultimately promote efficient work processes and good
outputs/performance. Awards for the most effective people are presented each year.
 Improving employee experience through digitalization
Artificial intelligence (ai), machine learning, and natural language processing as core elements of
Infosys digital transformation strategy.
AI-powered bots personalize the HR service offerings across various employee life cycle processes and
different employee personas. These bots maintain regular, proactive contact with each employee
throughout the year to detect any issues that need escalation or remind employees to take specific
actions.
 Live Enterprise Workplace Platform
Infosys Meridian platform it enables a remote-first, hyper-productive anywhere workplace that helps
enhance workforce productivity and deepen stakeholder engagement. With its event management
platform and the ability to allow breakout sessions, it is a platform for all employee engagement events
and is becoming a part of Infosys engagement strategy.
DAY TO DAY CULTURE OF INFOSYS:

 CONTINUOUS LERANING:
Organizational commitment to continuous personal and professional development keeps Infosys at the
forefront in a fast-changing industry. This learning area includes technology, management, leadership,
cultural and communication skills, and other soft skills.
 FUN AND CULTURE:
Supports arts, culture, or sports. "Art Gallery" on campus dedicated to displaying the works of
employees . Daily quiz competitions, and regular music meetings that keep the place abuzz with
creativity. Inculcom is the base organization that hosts cultural programs for Infoscions (Infosys
employees). Each event emphasizes a specific area like music, dance, or quiz.
 Training & Development Programs
• Training & Induction and Training program
• Development Programs Higher efficiency trained on project management
• Training sessions The new recruits are trained at the Global Education Centre (GEC) in Mysore Soft skill Training
• Technical Training
• Quality Training Middle-Management Leadership program
• TRAINING FOR FRESHER AT INFOSYS-

At Mysore, a 6-month training program is conducted after which evaluation of candidates is done & only
passed candidates are retained. Great importance is given to other areas like soft skills, leadership qualities,
cross-cultural training, etc. Mysore campus is the world’s biggest training center. It is a Rs. 260 crores
corporate training center. It adds 12,000 employees every year. The US $ 60 million training center is housed
in a 270-acre campus at Mysore

Various training methods for freshers:

• Induction/orientation training

• Refresher’s training

• Role-play training

• Internship training
• TRAINING FOR JOB EXPERIENCE AT INFOSYS-
A “corporate training team” has been formed in Infosys to train Job experienced employees.
Exp. People from diff. org. & job roles are mingled together, by this Infosys gets the smartest minds
together for wider exposure.
Various training methods for Job Experienced:

• On-the-job training

• Corrective training

• Promotional training

• Redial training

•
•

•
 INITIATIVES
• Cross-cultural skills training
The program leverages the Cultural Orientations Indicator® (COI) to enable participants identify their
cultural preferences across their Interaction Styles, Thinking Styles, and Sense of Self. It also focuses
on key cultural “gaps” that highlight potential communication and collaboration risks and enables
participants to explore solutions for mitigating these risks while continuing to strengthen their cultural
competence.

• Culture Café initiative

Culture Café initiative is an effort to help emplyoees experience other cultures through a narration of
personal stories.
• Asian American and Pacific Islander Heritage Month-
In commemoration of Asian American and Pacific Islander Heritage Month Infosys in partnership with our
Multicultural Employee Resource Group held a panel discussion which hit on hard topics such as: Asian history,
stereotyping; misconceptions, and injustices; and how employers and the community can build allyships to forge a
collective approach to racial inclusion and belonging. Hear each panelist as they share their personal journey and
story as they unpack Anti-Asian racism and share tools and resources to become advocates and allies within our
workplaces, schools and communities.

• Culture chat initiative

Culture chat initiative is an effort to bridge the culture gaps between two cultures. The objective is to enhance
understanding of business culture as well as provide employees an opportunity to interact with their colleagues in
other locations and understand the nuances of different cultures. It is also an excellent opportunity to build
relationships with employees from different locations.
 Most Ethical Companies® for the Third Consecutive Year by
Infosys Recognized as one of the 2023 World’s Ethisphere

• Infosys has become the only Company in India, and one of the four companies globally, in the software and
services industry to receive this recognition. This recognition is awarded to global companies that have
exceptional business ethics and are committed to advance business integrity.

• Infosys has been recognized among 135 honorees spanning 19 countries and 46 industries. These companies
were evaluated based on the Ethisphere Ethics Quotient® across multiple categories, including culture,
environmental and social practices, ethics and compliance, governance, diversity, and initiatives to support a
strong value chain.
How Employees Talk About Culture at Infosys

https://sloanreview.mit.edu/culture500/company/c364/Infosys
?cv=agility
 Thank You!
Reference
https://www.infosys.com/products-
and-platforms/meridian/overview.h
tml
LinkedIn
https://www.linkedin.com/in/bhavika
-gholap-881821249
/
Email
bhavikagholap10@gmail.com
Phone No:
+91 8080986270