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STRAMA 1

BY:
DR. NEIL CATLY BERMUDEZ
REVIEW OUTLINE
STRAMA 1
• INTRODUCTION ( CASE BACKGROUND )
• ENVIRONMENT ANALYSIS
• COMPETETIVE PROFILE MATRIX
• ASSUMPTIONS
• STATEMENT OF THE PROBLEM – supported by evidences

STRAMA 2 A. Tows Matrix


• ALTERNATIVE COURSE OF ACTION B. Internal-External Matrix
• RECOMMENDED ACA C. Grand Strategy Matrix
• PLAN OF ACTION D. Summary of Strategies
• FINANCIAL PROJECTION w/ ASSUMPTION
INTRODUCTION ( case background )
• Provide a summary of the salient case facts
that indicate the company’s mission, past and
current objectives, strategies, as well as the
financial situation of the company

• Discuss the current issues and concerns


being faced by the company’s management
ENVIRONMENT SCANNING

GENERAL ENVIRONMENT

EXTERNAL INDUSTRY ENVIRONMENT

ORGANIZATION
ENVIRONMENT
V
INTERNAL
2.A – General Environment

STEEP Analysis

SOCIO-CULTURAL Values, mores, customs and


DEMOGRAPHIC society composition

TECHNOLOGICAL Problem-solving
interventions

Exchange of materials,
ECONOMIC money, energy, and
information

ENVIRONMENT Natural resources

POLITICO-LEGAL Laws and regulations


Socio-Cultural Demographic Forces
• LIFESTYLE CHANGES “SAMPLE
• CLIENT ACTIVISM
CONDITIONS”
• RATE OF FAMILY FORMATION
• GROWTH RATE OF POPULATION
• AGE DISTRIBUTION OF POPULATION
• REGIONAL SHIFTS IN POPULATION
• LIFE EXPECTANCIES
• BIRTH RATES
• ATTITUDES TOWARD BUSINESS
• BUYING HABITS
• ATTITUDES TOWARD QUALITY
• LEVEL OF EDUCATION
Technological Forces

“SAMPLE
CONDITIONS”
• GOVERNMENT SPENDING
• FOCUS OF R & D EFFORTS
• RATE OF NEW PRODUCT INNOVATIONS
• PRODUCTIVITY IMPROVEMENTS
• AUTOMATION AND ROBOTICS
• TECHNO-TRANSFER DEVELOPMENTS
Economic Forces

“SAMPLE • GNP TRENDS


CONDITIONS” • INTEREST RATES
• INFLATION RATES
• MONETARY POLICY
• FISCAL POLICY
• UNEMPLOYMENT RATE
• ENERGY AVAILABILITY AND COSTS
• WAGE/PRICE CONTROLS
• CREDIT AVAILABILITY
• LEVEL OF DISPOSABLE INCOME
• CONSUMPTION PATTERNS
• PRICE FLUCTUATIONS
Economic Forces

“SAMPLE
CONDITIONS”
• MONEY MARKET RATES
• PEOPLE’S PROPENSITY TO SPEND
• GOV’T BUDGET DEFICITS
• WORKER PRODUCTIVITY LEVELS
• DOLLAR VALUE IN WORLD MARKETS
• PRICE FLUCTUATIONS
• EXPORT OF LABOR AND CAPITAL
• INCOME DIFFERENCES
• DEMANDS SHIFTS FOR
GOODS/SERVCES
Environment Forces

“SAMPLE
CONDITIONS”

• AVAILABILITY OF RAW MATERIALS

• LIMITATION OF NATURAL RESOURCES

• ENVIRONMENT AND ECONOMIC


DEVELOPMENT
Politico-Legal Forces
“SAMPLE
• ENVIRONMENTAL PROTECTION LAWS CONDITIONS”
• SPECIAL INCENTIVES
• LAWS ON HIRING, PROMOTION AND PAY
• GOVERNMENT STABILITY
• ATTITUDE TOWARDS FOREIGN FIRMS
• CHANGE IN TAX LAWS
• LEVEL OF GOVERNMENT SUBSIDIES
• POLITICAL CONDITIONS
• SIZE OF GOVERNMENT BUDGETS
• LOCATION/SEVERITY OF TERRORISM
• GOVERNMENT PROTESTS
Politico-Legal Forces

“SAMPLE • GOV’T REGULATIONS OR DEREGULATIONS


CONDITIONS” • CHANGES IN TAX LAWS
• SPECIAL TARIFFS
• POLITICAL ACTION COMMITTEES
• VOTER PARTICIPATION RATES
• GOVERNMENT PROTESTS
• CHANGES IN PATENT LAWS
• EQUAL EMPLOYMENT LEGISLATION
• GOVERNMENT SUBSIDIES
• COUNTRY-COUNTRY RELATIONSHIPS
• LOBBYING ACTIVITIES
• WORLD OIL, CURRENCY AND LABOR
MARKETS
• TERRORIST ACTIVITIES
2.A – General Environment
• List ‘opportunities and threats’ conditions
2. ENVIRONMENT ANALYSIS
A. GENERAL ENVIRONMENT
A.1 OPPORTUNITIES
A.1.1 SOCIO-CULTURAL-DEMOGRAPHIC FORCES
• The average US retail purchaser of a motorcycle is a married man in his mid to late
forties.
A.1.2 ECONOMIC FORCES
• The growing upper class in India now warrants opening dealership there.
A.2 THREATS
A.2.1 SOCIO-CULTURAL-DEMOGRAPHIC FORCES
• The average US retail purchaser of a new motorcycle has a median household
income of approximately $87,000
A.2.2 ECONOMIC FORCES
• Discretion spending on high-end consumer goods
• Basic consumer and commercial financing problems
• Economic crisis
A.2.3 POLITICO-LEGAL FORCES
• High import tariffs of 90% on motorcycle
2.A – General Environment
• Not tabular answer
FORCES OPPORTUNITIES THREATS

Socio-cultural-
demographic  
Technological

Economic
 
Environment

Politico-Legal

 - conditions
2.B – Operating Environment
• Influence firm’s major operations
• External conditions not under the control of the firm
• Not problems but “given” conditions
• Opportunities or threats

OPPPORTUNITIES - favorable conditions that could affect the strategic


decisions of the company (Avenues for growth)
THREATS – unwanted conditions that could affect the business
+
environment (Hindrances for growth)
-
2.B – Operating Environment
Group of firms producing similar product or service

Potential
Entrants

Power of Industry Power of


Suppliers Competitors Buyers

Shareholders, Rivalry Among Community


Creditors Firms Perceptions

Threats of
Substitute
Rivalry Among Existing Firms
“SAMPLE
CONDITIONS”

NO. OF COMPETITORS Size and Power

FIXED COSTS Airlines’ cheap fare

PRODUCT Focus on price/service

CAPACITY Production Volume


Potential Entrants
Barriers to Entry
“SAMPLE
CONDITIONS”

ECONOMIES OF SCALE Cost advantage

SWITCHING COSTS Computer software

PRODUCT Customer loyalty


DIFFERENTIATION

CAPITAL REQUIREMENTS Rent or sell photocopier

ACCESS TO DISTRIBUTION Secure distribution


Entry Barriers in Some Industries
“SAMPLE
CONDITIONS”
INDUSTRY BARRIER

Steel High fixed asset requirement

Beer Heavy advertising expenses

Petroleum Scarce raw materials

Electric Difficult government requirements

Appliance Credit sales required

Retail Auto Ability to handle trade-ins

Drug Products protected by patents

Network Television Control of key distribution channels


Substitute Products
“SAMPLE
CONDITIONS”

APPEAR
DIFFERENT
BUT
SATISFY SAME
NEED
Bargaining Power of Suppliers
“SAMPLE
CONDITIONS”

• Supplier industry dominated


by few firms
• Unique product lead to high
switching costs
• Substitutes not available
• Suppliers able to integrate
forward
Bargaining Power of Buyers
“SAMPLE
CONDITIONS”

• Purchase large proportion


of seller’s product
• Potential to integrate
backward
• Plenty of alternative buyers
• Little cost of changing
buyers
Other Operating Environment Forces

• Industry growth
• Shareholders’ actions
• Creditors’ actions
• Community perception
“Operating Forces” ANALYSIS

FORCES OPPORTUNITY THREAT

Rivalry among competing firms Competitors doing bad Competitors doing good
Potential entrants Ease of entry Entry difficult
Substitute products - Threat
Bargaining power of suppliers With control Without control
Bargaining power of buyers With control Without control
Industry growth Increasing Declining
Shareholders’ actions Positive Negative
Creditors’ actions Positive Negative
Community perception Positive Negative
2.B – Operating Environment
• List ‘opportunities and threats’ conditions
2. ENVIRONMENT ANALYSIS
B. OPERATING ENVIRONMENT
B.1 OPPORTUNITIES
B.1.1 RIVALRY AMONG COMPETING FIRMS
• The competitors currently have production and sales volumes that are lower and have
considerable lower US market share.
• Currently, Yamaha has seen decreasing motorcycle sales in Japan, the US, and Europe,
Yamaha recently has undertaken temporary factory shutdown in Japan and bonus pay
reductions at least through 2009.
B.1.2 INDUSTRY GROWTH
• The European heavyweight motorcycle market is roughly 80% of the size of US market.
B.1.3 COMMUNITY PERCEPTIONS
• Customer relate tot and find motivation in this American dream that became a reality.
B.2 THREATS
B.2.1 RIVALRY AMONG COMPETING FIRMS
• Yamaha is faring better in Southeast Asia and Latin America.
• Major competitors are based outside the US and generally have financial and marketing
resources that are higher.
2.B – Operating Environment
• Not tabular answer
FORCES OPPORTUNITIES THREATS

Rivalry among competing firms  


Potential entrants
Substitute products
Bargaining power of suppliers
Bargaining power of buyers
Industry growth 
Shareholders’ actions
Creditors’ actions
Community perception 

 - conditions
C. Internal
Environment
2.C – Internal Environment
• Status of the firm’s resources and capabilities
• Conditions under the control of the firm
• Source of major problem (weaknesses)
• Strengths or Weaknesses

STRENGTHS – capabilities that enhance the competitive position of the


firm or what the firm is good at doing (Competitive Asset) +
WEAKNESSES – unwanted conditions that weakens its competitive
position or what it lacks or does poorly (Liability) -
Functional Analysis

• MARKETING

• PRODUCTION/OPERATION

• FINANCE

• ORGANIZATION & MANAGEMENT

• HUMAN RESOURCES

• RESEARCH AND DEVELOPMENT

• INFORMATION SYSTEMS
Marketing Analysis
“SAMPLE
CONDITIONS”
Selection of specific areas for
MARKET marketing concentration and
expressed in terms of market,
POSITION
product and geographic

Discover which niches to seek,


MARKET which products to develop and
SEGMENTATION ensure the firms products don’t
compete with each other

Combination of key variables to


MARKETING
effect demand and gain
MIX competitive advantage
Production/Operation Analysis
“SAMPLE
CONDITIONS”

QUANTITY
QUALITY
RIGHT COST
TIME
Finance Analysis
“SAMPLE
CONDITIONS”
RAISING OF CASH FROM
INTERNAL AND
EXTERNAL SOURCES

MONITORING OF FLOW
OF FUNDS TO
OPERATIONS

Ascertains the best


sources and use of funds,
and controls their use
Organization & Mgt. Analysis
“SAMPLE
CONDITIONS”

VISION/MISSION
CULTURE/VALUES
ORG’L. STRUCTURE
MANAGEMENT
Human Resource Analysis
“SAMPLE
CONDITIONS”

USE OF TEAMS
UNION RELATIONS
QUALITY OF WORK
LIFE
Research & Dev’t. Analysis
“SAMPLE
CONDITIONS”

• Product development –
improving product quality
• Process development –
improving manufacturing
processes to reduce costs
Information Systems Analysis
“SAMPLE
CONDITIONS”

• System technology –
manual, computer-based
• Office automation system
• Decision support system
• Electronic data sharing
• Internet & world wide web
2.C – Internal Environment
• List ‘Strengths and Weaknesses conditions
2. ENVIRONMENT ANALYSIS
C. INTERNAL ENVIRONMENT
C.1 STRENGTHS
C.1.1 MARKETING
• Harley’s suggested retail price for its motorcycles is generally higher than
its competitors’.
• In the first half of 2010, Harley-Davidson opened its first five dealerships in
India.
C.1.2 PRODUCTION OPERATIONS
• Harley is closing several facilities
C.1.3 ORGANIZATION & MANAGEMENT
• Harley’s mission statement is: We fulfill dreams through the experiences
of motorcycling, by providing to motorcyclists and to the general public
an expanding line motorcycles, branded products and services in
selected market segments.
C.2 WEAKNESSES
C.2.1 MARKETING
• Its motorcycle sales decreased 13% during the first two months of 2009.
2.C – Internal Environment
• Not tabular answer
FUNCTIONAL AREA STRENGTHS WEAKNESSES

Marketing  
Production/Operations 
Finance
Organization & Mgt. 
Human Resources
Research & Development

Information System

 - conditions
#2D
Derivation of Strategic Factors
Influencing firm’s
1. Case Background List of SWOT Most Imp’t.
success (sales, mkt.
2. Environment Analysis Conditions Conditions
share, profit)
A. General Environment
O/T
“STEEP FORCES”
Key Strategic External
B. Operating “4O/4T” D. EFE Matrix
Factors
Environment “Porter’s O/T
5-Forces”
C. Internal Environment S/W Key Strategic Internal
Factors “4S/4W” E. IFE Matrix
“Functional Areas”
External Factor Evaluation
Identify and prioritize key strategic factors identified in the
analysis of the general and operating environments

1. List the key external factors as identified in the analysis of the external environment.
List the opportunities first and then the threats.
2. Assign to each factor a weight that ranges from 0.0 (not important) to 1.0 (very
important). Weight indicates the relative importance of that factor to being
successful in the firm’s industry. Opportunities often receive higher weights, but
threats too can receive lighter weights if they are severe or threatening. Appropriate
weights can be determined by comparing successful with unsuccessful competitors.
The sum of all weights assigned to the factors must equal 1.0.
3. Assign ratings to each key external factor to indicate how effectively the firm’s
current strategies respond to the factor. Use (1) poor response, (2) average response,
(3) above average response, and (4) superior response.
4. Multiply each factor’s weight by its rating to determine a weighted score.
5. Sum the weighted scores for each variable to determine the total weighted score for
the organization.

“Weights are Industry-based whereas ratings are


company based.”
External Factor Evaluation (EFE) Matrix
• Test of present strategy/activities’ appropriateness to key strategic factors

KEY EXTERNAL WEIGHT RATING WEIGHTED RATING VALUES


FACTORS SCORE
OPPORTUNITIES (4) – superior response
1. (3) – above ave.
2. response
3. (2) – ave. response
4. (1) – poor response

THREATS Overall Rating:


1. >2.5 – high response
2. 2.5 – medium response
3. <2.5 – low response
4.
TOTAL (Overall Rating) Conclusion:
WEIGHTED Firm’s strategies
SCORE 1.00 - (responding or not)
External Factor Evaluation (EFE) Matrix
List most important Relative importance Action taken by Explain how weight
conditions or key of factor to firm’s firm relative to and rating were
strategic factors (KSF) success factor based on estimated
case facts
WHAT? HOW? WHY?
KEY EXTERNAL WEIGHT RATING WEIGHTED RATING VALUES
FACTORS SCORE
OPPORTUNITIES (4) – superior response
1. KSF A 0.31 (3) – above ave. response
2. KSF B 0.16 (2) – ave. response
3. KSF C 0.10 (1) – poor response
4. KSF D 0.05

THREATS Overall Rating:


1. KSF E 0.20 >2.5 – high response
2. KSF F 0.08 2.5 – medium response
3. KSF G 0.06 <2.5 – low response
4. KSF H 0.04

TOTAL WEIGHTED (Overall Rating) Conclusion:


SCORE 1.00 - Firm’s strategies
(responding or not)

Industry Company
-based -based
Derivation of Key Strategic Factors
List of SWOT Influencing firm’s
1. Case Background Most Imp’t.
Conditions success (sales, mkt.
2. Environment Analysis Conditions
share, profit)
A. General Environment
O/T
“STEEP FORCES”
Key Strategic External
B. Operating “4O/4T” D. EFE Matrix
Factors
Environment “Porter’s O/T
5-Forces”
C. Internal Environment
“Functional Areas”
KEY EXTERNAL FACTORS WEIGHT RATING WEIGHTED RATING VALUES
SCORE
OPPORTUNITIES:

1. Global markets are practically 0.31 4 1.24 (4) – superior


untapped by smokeless tobacco market response
(3) – above ave.
2. Increased demand caused by public 0.16 4 0.64 response
banning of smoking (2) – ave. response
3. More social pressure to quit smoking, 0.10 4 0.40 (1) – poor response
thus leading users to switch to
alternatives
4. Increasing health consciousness 0.05 3 0.15

THREATS:

1. Legislation against the tobacco 0.20 3 0.60 Overall Rating:


industry >2.5 – high
response
2. Production limits on tobacco output 0.08 2 0.16 2.5 – medium
response
3. Bad media exposure from the Federal 0.06 1 0.06 <2.5 – low response
Drug Administration
4. High taxes on tobacco products 0.04 3 0.12

TOTAL WEIGHTED SCORE 1.00 - 3.37

“Firm’s strategies take advantage of existing opportunities and minimize


potential adverse effects of threats.”
2.D - External Factor Evaluation Matrix
• Prepare proforma table with pre-computed weights

KEY EXTERNAL WEIGHT RATING WEIGHTED RATING VALUES


FACTORS SCORE
OPPORTUNITIES (4) – superior response
1. 0.31 (3) – above ave.
2. 0.16 response
3. 0.10 (2) – ave. response
4. 0.05 (1) – poor response

THREATS Overall Rating:


1. 0.20 >2.5 – high response
2. 0.08 2.5 – medium response
3. 0.06 <2.5 – low response
4. 0.04
TOTAL (Overall Rating) Conclusion:
WEIGHTED Firm’s strategies
SCORE 1.00 - (responding or not)
2 . E
#
Internal Factor Evaluation
Summarizes and evaluates major strengths and weaknesses in the
functional areas of business
1. List the key internal factors as identified in the analysis of company
environment. List the strengths first and then weakness.
2. Assign to each factor a weight that ranges from 0.0 (not important) to 1.0
(very important). Weight indicates the relative importance of that factor to
being successful in the industry. Regardless of whether a key factor is an
internal strength or weakness, factors considered to have the greatest effect
on organizational performance should ne assigned the highest weights. The
sum of all weights assigned to the factors must equal 1.0.
3. Assign ratings to each key internal factor to indicate how effectively the firm’s
current strategies respond to the factor. Use (1) major weakness, (2) minor
weakness, (3) minor strength, and (4) major strength.
4. Multiply each factor’s weight by its rating to determine a weighted score.
5. Sum the weighted scores for each variable to determine the total weighted
score for the organization.

“Weights are Industry-based whereas ratings are


company based.”
Internal Factor Evaluation (IFE) Matrix
• Test of present strategy/activities’ effect to key strategic factors

KEY INTERNAL WEIGHT RATING WEIGHTED RATING VALUES


FACTORS SCORE
S (4) – major strength
1. (3) – minor strength
2. (2) – minor weakness
3. (1) – major weakness
4.

W Overall Rating:
1. >2.5 – strong internal
2. position
3. 2.5 – average internal
4. position
<2.5 – weak internal
position
TOTAL (Overall Rating) Conclusion:
WEIGHTED 1.00 - Firm’s internal position
SCORE is (strong or weak)
Internal Factor Evaluation (IFE) Matrix
List most important Relative importance Action taken by Explain how weight
conditions or key of factor to firm’s firm relative to and rating were
strategic factors (KSF) success factor based on estimated
case facts
WHAT? HOW? WHY?
KEY INTERNAL WEIGHT RATING WEIGHTED RATING VALUES
FACTORS SCORE

Strengths (4) – major strength


1. KSF A 0.30 (3) – minor strength
2. KSF B 0.17 (2) – minor weakness
3. KSF C 0.11 (1) – major weakness
4. KSF D 0.04

Weaknesses Overall Rating:


1. KSF E 0.21 >2.5 – strong internal
2. KSF F 0.09 position
3. KSF G 0.05 2.5 – average internal
4. KSF H 0.03 position
<2.5 – weak internal
position
TOTAL WEIGHTED (Overall Rating) Conclusion:
SCORE 1.00 - Firm’s internal position is
(strong or weak)
Industry Company
-based -based
Derivation of Strategic Factors
Influencing firm’s
1. Case Background List of SWOT Most Imp’t.
success (sales, mkt.
2. Environment Analysis Conditions Conditions
share, profit)
A. General Environment
“STEEP FORCES”
B. Operating
Environment “Porter’s
5-Forces”
C. Internal Environment S/W Key Strategic Internal
Factors “4S/4W” E. IFE Matrix
“Functional Areas”
D. EFE Matrix
KEY INTERNAL FACTORS WEIGHT RATING WEIGHTED RATING VALUES
SCORE
STRENGTHS:
1. Largest casino company in the 0.30 4 1.20 (4) – major strength
United States (3) – minor strength
2. Room occupancy over 95% in Las 0.17 4 0.68 (2) – minor weakness
Vegas (1) – major weakness
3. Increasing free cash flows 0.11 3 0.33
4. Buffets at most facilities 0.05 3 0.12
WEAKNESSES:
1. Little diversification 0.21 2 0.42 Overall Rating:
>2.5 – strong internal
2. Recent loss of joint ventures 0.09 1 0.09 position
2.5 – average internal
3. Most properties location in Las 0.05 2 0.10 position
Vegas <2.5 – weak internal
4. Limited parking space 0.03 1 0.03 position
TOTAL WEIGHTED SCORE 1.00 - 2.97

“Weighted score of 2.97 – firm’s internal position is strong.”


2.E - Internal Factor Evaluation (IFE )Matrix
• Prepare proforma table with pre-computed weights

KEY INTERNAL WEIGHT RATING WEIGHTED RATING VALUES


FACTORS SCORE
Strength (4) – major strength
1. 0.30 (3) – minor strength
2. 0.17 (2) – minor weakness
3. 0.11 (1) – major weakness
4. 0.04

Weakness Overall Rating:


1. 0.21 >2.5 – strong internal
2. 0.09 position
3. 0.05 2.5 – average internal
4. 0.03 position
<2.5 – weak internal
position
TOTAL (Overall Rating) Conclusion:
WEIGHTED 1.00 - Firm’s internal position is
SCORE (strong or weak)
IL E
. F OF
# 2 P R
V E
IT I X
T R I
P E A T
OM M
C
Competitive Profile Matrix

CORPORATE
Company
BUSINESS comparison against
two (2)
major competitors, if
FUNCTIONAL
supported by
qualitative or
quantitative data in
case facts
Competitive Profile Matrix
Weights and total weighted scores in both a CPM
and EFE have the same meaning

CPM Features (different from EFE):


• Critical success factors are broader;
and even focus on internal data
• Critical success factors not grouped
into opportunities and threats
• Ratings and total weighted score for
rival firms can be compared
Competitive Profile Matrix
Identifies a firm’s major competitors and their particular strengths and
weaknesses in relation to the firm’s strategic position
1. List the critical success factors as identified in the analysis of industry
environment.
2. Assign to each factor a weight that ranges from 0.0 (not important) to 1.0
(very important). Weight indicates the relative importance of that factor to
being successful in the industry. Regardless of whether a key factor is an
internal strength or weakness, factors considered to have the greatest effect
on organizational performance should ne assigned the highest weights. The
sum of all weights assigned to the factors must equal 1.0.
3. Assign ratings to each key external factor to indicate how effectively the firm’s
current strategies respond to the factor. Use (1) major weakness, (2) minor
weakness, (3) minor strength, and (4) major strength.
4. Multiply each factor’s weight by its rating to determine a weighted score.
5. Sum the weighted scores for each variable to determine the total weighted
score for the organization.

“Weights are Industry-based whereas ratings are


company based.”
Competitive Profile Matrix
Include only critical success Relative importance of Action taken by firm Explain how weight and
factors with qualitative or factor to firm’s success relative to factor based rating were estimated
quantitative data to support on case facts
comparative rating values

WHAT? HOW? WHY?


COMPANY COMPETITOR 1 COMPETITOR 2
CRITICAL SUCCESS
WEIGHT
FACTORS Weighted Weighted Weighted
Rating Rating Rating
Score Score Score
1. CSF A 0.53
2. CSF B 0.24
3. CSF C 0.15
4. CSF D 0.08

OVERALL SCORE 1.00

Industry Company
-based -based

Rating Values: 4 = major strength, 3 = minor strength


2 = minor weakness, 1 = major weakness
Competitive Profile Matrix
• Determine areas for improvement
COMPANY COMPETITOR 1 COMPETITOR 2
CRITICAL SUCCESS
WEIGHT
FACTORS Weighted Weighted Weighted
Rating Rating Rating
Score Score Score
1. MARKET SHARE 0.53 3 1.59 2 1.06 2 1.06
2. PRICE
COMPETITIVENESS 0.24 1 0.24 4 0.96 1 0.24

3. FINANCIAL POSITION 0.15 2 0.30 1 0.15 4 0.60


4. PRODUCT QUALITY 0.08 4 0.32 3 0.24 3 0.24

OVERALL SCORE 1.00 - 2.45 - 2.41 - 2.14

Rating Values: 4 = major strength, 3 = minor strength


2 = minor weakness, 1 = major weakness

Conclusion: Company is the Strongest.


“Numbers reveal the relative strength of firms, their implied precision is an illusion. The aim is to
assimilate and evaluate information in a meaningful way that aids in decision making.”
Competitive Profile Matrix
• Consider critical success factors with case facts

Critical Success Factors


MANUFACTURING-RELATED • Low-cost production efficiency
• Quality of manufacture
• High utilization of fixed assets
• Low-cost plant locations
• High labor productivity
• Manufacturing flexibility

DISTRIBUTION-RELATED • Strong network of distributors/dealers


• Ample sample on retailers shelves
• Company-owned retail outlets
• Low distribution costs
• Fast delivery

MARKETING-RELATED • Well-trained effective sales force


• Dependable service/technical assistance
• Breadth of product line and product selection
• Merchandising skills
• Attractive styling/packaging
• Customer guarantees and warrantees
Competitive Profile Matrix
• Consider critical success factors with case facts

Critical Success Factors


TECHNOLOGY-RELATED • Scientific research expertise
• Production process innovation capability
• Product innovation capability

SKILLS-RELATED • Superior talent


• Quality control know-how
• Design expertise
• Ability to come up with clever, catchy ads
• Ability to get newly R&D developed products into market
very quickly

ORGANIZATIONAL CAPABILITY • Superior information systems


• Ability to respond quickly to shifting markets
• More experienced and managerial know-how

OTHERS • Favorable image/reputation with buyers


• Overall low cost, convenient locations
• Pleasant, courteous employees
• Access to financial capital
2.F - Competitive Profile Matrix
• Prepare proforma table with pre-computed weights

COMPANY COMPETITOR 1 COMPETITOR 2


CRITICAL SUCCESS
WEIGHT
FACTORS Weighted Weighted Weighted
Rating Rating Rating
Score Score Score
1. 0.53

2. 0.24

3. 0.15

4. 0.08

OVERALL SCORE 1.00

Rating Values: 4 = major strength, 3 = minor strength


2 = minor weakness, 1 = major weakness
2 . G S
# I ON
P T
U M
S S
A
Assumptions
• Conditions based on case facts that must exist for firm to succeed
• Assumptions formulated as positive conditions

“Assumptions”
GENERAL General Environment
Stability
OPERATING
Industry Growth
Prospects

INTERNAL Company’s Competitive


Position
Positive conditions:
Assumptions OPPORTUNITIES/
STRENGTHS
“STEEP” Forces
Socio-Cultural-Demographic, General Environment
Technological, Economic, Stability
Environment, Politico-Legal

“Porter’s 5 & Other Forces”


Rivalry of competitors, Potential
entrants, Substitute products, Industry Growth Prospects
bargaining power of suppliers/buyers,
Industry growth,
Shareholders/Creditors’ actions,
Community perception

“Functional Areas”
Marketing, Production, Finance, Company’s Competitive
Orgn. & Mgt., Human Resources, Position
Research & Devt., Accounting,
Information Systems
Derivation of Strategic Factors
1. Case Background List of SWOT Most Imp’t. Influencing firm’s
2. Environment AnalysisConditions Conditions success (sales, mkt.
share, profit)
A. General Environment
“STEEP FORCES” O/T
B. Operating Environment Key Strategic External
“4O/4T” D. EFE Matrix
“Porter’s 5-Forces” O/T Factors
C. Internal Environment
“Functional Areas” S/W Key Strategic Internal
Factors “4S/4W” E. IFE Matrix
F. Competitive Profile Matrix
G. Assumptions
G.1 General Environment stability:
The __(STEEP)__ environment/s is/are stable since ___ (EFE KSF –Gen. “O”)___.

G.2 Industry Growth Prospects:


The market presents a promising opportunity due to __(EFE KSF-Oper. “O”)___.

G.3 Company’s Competitive Position:


The competitive strengths of the company are ___ (IFE KSF – “45”)_____.
2.G – Assumptions
• Develop assumptions based on SWOT - EFE/IFE findings

G.1 General Environment Stability


The __(STEEP)__ environment/s is/are stable since ___ (EFE KSF –Gen. “O”)___.
The economic and political environments are stable since the China’s economy
is growing and there are favorable regulations.

G.2 Industry Growth Prospects:


The market presents a promising opportunity due to __(EFE KSF-Oper. “O”)___.
The market presents a promising opportunity due to the 5% projected industry
growth and the closure of competitors.

G.3 Company’s Competitive Position:


The competitive strengths of the company are ___ (IFE KSF – “45”)_____.
The competitive strengths of the company are high quality products, affordable
price, accessible and with aggressive promotions.
STATEMENT OF THE PROBLEM or
PROBLEM STATEMENT

• Characteristics of BEST SOP

1. Simple sentence
2. Direct to the point
3. Declarative sentence
4. It must be at the level of the CEO
5. Back up by evidences
STATEMENT OF THE PROBLEM
• It state the most unwanted condition of the
organization
• SOP can be stated positively or negatively
EXAMPLE:
1. Formulating effective business strategy in
becoming the leader globally in the beverage
industry, as evidenced by the following:
2. Inefficient growth in becoming the leader
globally in the beverage industry, as
evidenced by the following:
Wrong Statement of the Problem
• Failure to compete in the international market
as evidenced by:
• Reduction in profit due to product quality as
evidenced by:
• Maintain competitiveness or leadership in the
industry by providing quality products and
effective sales promotions as evidenced by:
Sample of Evidences
1. DPS management has expressed an intension to maintain
its focus on North America.

2. Aside from its problems gaining overall market share in


the U.S., DPS has also had difficulty competing
internationally.
3. Coke collects about 74 percent of its sales outside of
North America.

4. Pepsi generates over 40 percent of its sales


internationally.
SWOT ANALYSIS
CONTROLABLE

STRENGTHS WEAKNESESS

P ( POSITIVE-Internal ) ( NEGATIVE-INTERNAL) N
O E
S G
I A
T OPPORTUNITIES THREATS T
I I
(POSITIVE-EXTERNAL) (NEGATIVE-EXTERNAL V
V
E E

UNCONTROLABLE
Situation Assessment
OPPORTUNITIES What trends or events, now or in the
future can significantly benefit the
Avenues for growth organization?

THREATS What trends or events, now or in the


future potentially harm the
Hindrances for growth organization?

What activities or conditions within the


WEAKNESSES organization seriously limit or inhibit
Lacks or does poorly overall success?

STRENGTHS What activities within the organization


are performed exceptionally well?
Competitive asset What conditions within the
organization strongly promote overall
success?
THANK YOU!
Dr. Neil C. Bermudez
Professor/Author/
Reviewer

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