20 Formal Research Paper Slideshow

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Consumer Act Of
The Philippines
(Ra 7394)
Tharwan & Matthew

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 Introduction
● Republic Act No. 7394, known as the Consumer Act of the Philippines,
is a comprehensive legislation enacted to safeguard the rights and
interests of consumers. Enforced since April 13, 1992, the act aims to
promote fair business practices, ensure product standards, and empower
consumers in their transactions. It delineates the rights and
responsibilities of consumers and establishes mechanisms for product
quality assurance. Key provisions cover areas such as product
warranties, misleading advertisements, and fair trade practices,
contributing to the establishment of a transparent and equitable
marketplace in the Philippines
 The Historical Context of Consumer Protection in the
Philippines

● The historical context of consumer protection in the Philippines

traces back to the increasing recognition of the need to safeguard
consumer rights. This evolved in response to the growth of
consumerism and globalization, prompting the government to enact
legislation, such as the Consumer Act (RA 7394) in 1992. The law
aimed to address emerging challenges, protect consumers from
unfair practices, and align with international standards. Over time,
amendments and regulations have further refined the consumer
protection landscape in the Philippines, emphasizing the nation's
commitment to creating a fair and secure marketplace for its citizens.
Key motivation for enacting the Consumer
Act
● The impetus behind enacting the Consumer Act (RA 7394) in
the Philippines was multifaceted. First and foremost, the
legislation aimed to establish a robust framework for the
protection of consumer rights, ensuring that individuals engaging
in transactions with businesses were accorded legal safeguards.
Additionally, the act sought to cultivate an environment of fair
trade practices by discouraging deceptive and inequitable
business behaviors, thereby fostering a marketplace
characterized by transparency and healthy competition.
Significant Sections of the Consumer
Act
● Consumer Rights (Title II): Enumerates fundamental consumer
rights, including safety, information, choice, and redress.
● Product Quality and Safety Standards (Title III): Establishes
criteria to ensure products meet safety and quality standards.
● Unfair and Deceptive Sales Acts (Title IV): Addresses deceptive
sales practices and false advertising to protect consumers.
● Product Warranties (Title V): Defines rules for product
warranties, ensuring consumers are informed about terms and
conditions.
● Liability for Products and Services (Title VI): Establishes
liability for manufacturers, distributors, and sellers in case of
defective products or services.
● Consumer Organizations (Title VII) Encourages the formation of
consumer groups and their participation in policy-making.
● Administrative and Judicial Procedures (Title VIII): Outlines
procedures for addressing consumer complaints and disputes,
providing avenues for resolution.
 Emphasized provitions related to consumer rights, fair trade, and
product standards

The Consumer Act (RA 7394) places a strong emphasis on three pivotal
aspects: consumer rights, fair trade, and product standards. Firstly, it
delineates and protects fundamental consumer rights, including the right to
safety, information, choice, and redress (Title II). Secondly, the act
establishes regulations (Title IV) against unfair and deceptive sales
practices, ensuring fair trade by prohibiting misleading advertisements and
deceptive business strategies. Lastly, it sets clear product quality and
safety standards (Title III), providing a framework to guarantee that
products in the market meet defined criteria. Together, these provisions
create a comprehensive foundation for a marketplace where consumer
rights are upheld, fair trade practices are promoted, and stringent product
standards are maintained
 Conclusion
● The Consumer Act (RA 7394) places a strong emphasis on three pivotal
aspects: consumer rights, fair trade, and product standards. Firstly, it
delineates and protects fundamental consumer rights, including the right
to safety, information, choice, and redress (Title II). Secondly, the act
establishes regulations (Title IV) against unfair and deceptive sales
practices, ensuring fair trade by prohibiting misleading advertisements
and deceptive business strategies. Lastly, it sets clear product quality
and safety standards (Title III), providing a framework to guarantee
that products in the market meet defined criteria. Together, these
provisions create a comprehensive foundation for a marketplace where
consumer rights are upheld, fair trade practices are promoted, and
stringent product standards are maintained
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