Stage 3: Crafting a Strategy • Strategy Formulation Involves Managers at All Organizational Levels • The CEOs, high-ranking executives, and board members are chief architects of the company’s strategy • Leaving strategy making to the Top Management is a mistake ! • In companies that span across different industries, products and geographical areas, HQs usually don’t know much about the PESTEL conditions affect the companies’ strategic options • So, top management at HQs should delegate considerable strategy- making authority to down-the-line managers Stage 3: Crafting a Strategy Stage 3: Crafting a Strategy • A Company’s Strategy-Making Hierarchy • In a diversified, multi-business company rafting a full-fledged strategy involves 4 distinct types of strategic actions and initiatives, each undertaken at different levels of the organization and crafted by managers at different organizational levels • The 4 strategic actions and initiatives are: • Corporate strategy • Business strategy • Functional-area strategy • Operating strategy Stage 3: Crafting a Strategy • A Company’s Strategy-Making Hierarchy Stage 3: Crafting a Strategy • Corporate Strategy • Architects: CEO and other senior executives • They establish the overall companywide game plan or road map for a managing a set of businesses • Corporate strategy addresses the questions like: • what businesses to hold or divest • which new markets to enter • how to best enter new markets • To diversify or consolidate • Pursue horizontal or vertical integration Stage 3: Crafting a Strategy • Business Strategy • Architects: Corporate-level executives & the key business-unit heads • Focuses on how to strengthen market position and build competitive advantage for the business unit • In single-business companies, the corporate and business levels of the strategy-making hierarchy merge into a single level—business strategy • The business head has at least two other strategy-related roles: (1) seeing that lower-level strategies are well conceived, consistent, and adequately matched to the overall business strategy; and (2) keeping corporate-level officers (and sometimes the board of directors) informed of emerging strategic issues Stage 3: Crafting a Strategy • Functional Strategy • Functions of a business: Research and development (R&D), production, procurement of inputs, sales and marketing, distribution, customer service, and finance • Architects: Heads of the functional areas but general manager of the business has final approval-giving authority • Concern the actions related to particular functions or processes within a business • A company’s product development strategy, for example, represents the managerial game plan for creating new products that are in tune with what buyers are looking for Stage 3: Crafting a Strategy • Operating Strategy • Architects: Frontline managers, subject to the review and approval of higher-ranking managers
• Concern the relatively narrow strategic initiatives and approaches for
managing key operating units (plants, distribution centers, geographic units) and specific operating activities (e.g., quality control, materials purchas- ing, brand management, Internet sales) Stage 3: Crafting a Strategy • Uniting the Strategy-Making Hierarchy • It is the responsibility of top executives to achieve this unity by clearly communicating the company’s vision, mission, objectives, and major strategy components to down-the-line managers and key personnel • General rule: strategy making must start at the top of the organization, then proceed downward from the corporate level to the business level, and then from the business level to the associated functional and operating levels • Once strategies up and down the hierarchy have been created, lower- level strategies must be scrutinized for consistency with and support of higher-level strategies. A Strategic Vision + Mission + Objectives + Strategy = A Strategic Plan
• In companies that do regular strategy reviews and develop
explicit strategic plans, the strategic plan usually ends up as a written document that is circulated to most managers. • In small, privately owned companies it is rare for strategic plans to exist in written form. Stage 4: Implementing and Executing the Chosen Strategy • Managing the strategy execution process includes: • Creating a strategy-supporting structure. • Staffing the organization to obtain needed skills and expertise. • Developing and strengthening strategy-supporting resources and capabilities. • Allocating ample resources to the activities critical to strategic success. • Ensuring that policies and procedures facilitate effective strategy execution. • Organizing the work effort along the lines of best practice. Stage 4: Implementing and Executing the Chosen Strategy • Managing the strategy execution process includes: • Installing information and operating systems that enable company personnel to perform essential activities. • Motivating people and tying rewards directly to the achievement of performance objectives. • Creating a company culture conducive to successful strategy execution. • Exerting the internal leadership needed to propel implementation forward. Stage 5: Evaluating Performance and Initiating Corrective Adjustments • Stage # 5: Decide whether to continue or change the company’s vision, objectives, strategy, and/or strategy execution methods • If everything is going smooth…. Stay on the course… Just fine tune the strategic plan and strategy execution • But whenever a company encounters disruptive changes in its environment, questions need to be raised about the appropriateness of its direction and strategy • It is not unusual for a company to find that one or more aspects of its strategy implementation and execution are not going as well as intended • Successful strategy execution entails vigilantly searching for ways to improve and then making corrective adjustments whenever and wherever it is useful to do so Corporate Governance • Corporate Governance: Board of directors’ four important corporate governance obligations 1. Oversee the company’s financial accounting and financial reporting practices • Board members have a fiduciary duty to protect shareholders by exercising oversight of the company’s financial practices • Corporate boards ensure that GAAP are properly used in preparing the company’s financial statements and determine whether proper financial controls are in place to prevent fraud and misuse of funds • BoD monitor the financial reporting activities by appointing an audit committee… composed of outside directors or outside + inside directors • BoD consults the audit committee to ensure that financial reports are accurate and adequate financial controls are in place Corporate Governance • Corporate Governance: Board of directors’ four important corporate governance obligations
2. Diligently critique and oversee the company’s direction, strategy, and
business approaches
• Directors must set aside time to guide management in choosing a
strategic direction and to make independent judgments about the validity and wisdom of management’s proposed strategic actions Corporate Governance • Corporate Governance: Board of directors’ four important corporate governance obligations 3. Evaluate the caliber of senior executives’ strategy formulation and strategy execution skills • The board is always responsible for determining whether the current CEO is doing a good job of strategic leadership and whether senior management is actively creating a pool of potential successors to the CEO and other top executives. • Outside directors go into the field to personally evaluate how well the strategy is being executed Corporate Governance • Corporate Governance: Board of directors’ four important corporate governance obligations 4. Institute a compensation plan for top executives that rewards them for actions and results that serve shareholder interests • Most boards of directors have a compensation committee, composed entirely of directors from outside the company, to develop a salary and incentive compensation plan that rewards senior executives for boosting the company’s long-term performance and growing the economic value of the enterprise on behalf of shareholders • The compensation committee’s recommendations are presented to the full board for approval.