eGovernment in EU

S
 What is eGovernment

 Communication between government and 3rd parties

 Communication between governments

 Coordination of databases

 Coordination of security

 Coordination of law
 Effective eGovernment

 Rethinking organisations

 Reorganize processes

 Changing behavior of public services

 Easier and quicker access

 Lower cost
 Action plan 2010/2011

 Malmo Declaration from 18 November 2009

 Empower citizens and businesses

 Reinforce stability in the Single Market

 Enable Efficiency and effectiveness

 Create the necessary key enablers and pre-conditions to make

things happen

 Digital Agenda for Europe

 User Empowerment

 Services designed around users needs and Inclusive services

 Collaborative Production of Services

 Re-use of Public Sector Information

 Improvement of Transparency

 Involvement of citizens and businesses in policy

 Internal Markets

 Seamless Services for Businesses

 Personal Mobility

 EU-wide implementation of cross-border services and new

services
 Efficiency and Effectiveness of
Governments and
Administrations

 Improving Organisational Processes

 Reduction of Administrative Burdens

 Green Government
 Pre-conditions for Developing
eGovernment

 Open Specifications and Interoperability

 Key Enablers

 Innovative eGovernment
 Digital Agenda for Europe

 Digital Single Market

 Interoperability and Standards

 Trust and Security

 Research and innovation

 Enhancing e-skills

 ICT for Social Challenges

 Use of national eIDs across borders

 Platform for safer online communication using eIDs for children

 Service facilitating students‘ mobility across Europe

 Use of eID for cross-border electronic delivery for citizens and

businesses

 Testing of electronic process of address change for EU citizens that

move to other Member States
 Thank You

 http://ec.europa.eu/information_society/index_en.htm

 http://ec.europa.eu/information_society/digital-agenda/index_e
n.htm

 http://www.peppol.eu/

 http://www.eu-spocs.eu/

 https://www.eid-stork.eu/