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*Synergy
*Interdependence between subsystems
*Interconnection
-within the organization
-between the organization and the environment
CHARACTERISTICS OF GENERAL
SYSTEMS THEORY
COMMUNICATION
• Communication mechanisms must be in place for organization systems to
exchange relevant information with their environment
• Provides for the flow of information among subsystems
HOLISTIC VIEW
• Systems theory focuses on the arrangement of and relations between the
parts that connect them into the whole
• The mutual interaction of the parts makes the whole bigger than the parts
themselves
BASIC ELEMENTS OF THE GENERAL
SYSTEMS THEORY
INPUT
-Maintenance inputs (energetic imports that sustain the system)
-Production inputs (energetic imports which are processes to yield a productive
outcome)
THROUGHPUT or PROCESS
-Work done on those resources used to produce a product
OUTPUT
-Exit or change exiting the system
-Systen returns the product to the environment
BASIC ELEMENTS OF THE GENERAL
SYSTEMS THEORY
PROCESS
-Provides a series of mechanical or chemical operations on something in order to change
or preserve it
FEEDBACK
-Information about a reaction to a product
-Used as the basis for improvement
-Can be:
Positive feedback- changes or grows the system in desired ways that
amplify and enhance the system’s current processes
Negative feedback- seeks to correct or reduce deviations in the systems
processes
ILLUSTRATION
TYPES OF A SYSTEM
OPEN SYSTEM CLOSE SYSTEM
• Continuously interact with • Theoretical systems that do
the environment not interact with the
environment
• Permeable boundaries
(information & resources • Not influenced by its
flows both in and out) surroundings
• There is an exchange of
materials, energies, and
information with the
environment
ANALYSIS
Generality Clarity
• The theory’s • General systems theory has had a
generality is one of significant impact on various
its key strengths, as fields, including biology,
it can be applied to psychology, and management.
various systems, • The theory’s emphasis on the
including living interconnectedness of parts and
organisms, feedback mechanisms has
organizations, and influenced various fields’
social systems. understanding of complex systems
and their behavior.
"People are not machines but
in all situations, where they
will act like machines”