Chapter 19

Recruitment and
selection of employees
 Recruitment
• Recruitment involves attracting a range of
suitable candidates for a given role within the
organisation
 Selection
• Selection processes are aimed at choosing the
most suitable candidate for the specified
position
 The recruitment and selection process
• Agree vacancy
• Job analysis
• Job description
• Person specification
• Attract candidates
 Agree vacancy
• When an employee leave the organization
there is a vacant post
• Not replacing the employee
• Replacing the employee with a part time
worker
 Job analysis
• The process of job analysis starts with a
detailed study and description of the tasks
that make up the job
 Job description
• Job title
• Salary
• Purpose of job
• Position of job in relation to others in
company
• Key difficulties
• Working condition
 Person specification
• Alec rodgers
– Special aptitudes
– Circumstances
– Interests
– Physical makeup
– Disposition
– Attainments
– General intelligence
 Attracting candidates
• This involves persuading relevant candidates
to apply for the role the organization wishes to
fill
• Potential sources
• Advertising
 Selection
• Application form
• Selection interview
Advantages of the interview technique
• Highly interactivity
• Opportunities to use non verbal
communication
• Opportunities to assess appearance,
interpersonal and communication skills
Disadvantages of the interview technique

• To brief to know the candidate

• Interview is an artificial situation
• Halo effect
• Horns effect
• Qualitative factors
 Selection testing
• Testing is undertaken before or after the
interview
• Proficiency and attainment
• Psychometric
Assessment centres <group assessments>

• Assessment centres involve candidates being

observed and evaluated by trained assessors
as they are given a selection of pre
programmed exercises or trials
 Reference
• The purpose of references is to confirm facts
about the candidate and increase the degree
of confidence felt about information they
provided during the selection process.
Responsibility for recruitment and selection

• Senior management — recruitment

• human resources — they may take overall
responsibility for the recruitment and
selection process
• Line managers — they are more responsible
for junior candidates
 Equal opportunities
• Equal opportunities refers to the belief that
there should be an equal chance for all
workers to apply and be selected for jobs, to
be trained and promoted in employment and
to have employment terminated fairly.
 Diversity
• Diversity involves valuing all individuals for
their differences and variety